Outbound call center in bangalore jobs
...professional with experience in Odoo to implement accounting reports in Odoo saas~16.3+e (Enterprise Edition). The reports should be exportable as XLSX or CSV files. Required Reports: 1- Account Payables Display tabs for each supplier. Information on invoices issued, quantity, and payment dates. 2-Inventory Summary Display existing inventory as of a specific date. Price and cost information. 3-Sales Tax Display total sales within a specified time period. Consider both taxed and untaxed sales. Additional Features: *Ability to specify dates for the report results. Example: For the "Inventory Summary FEB 2024" report, be able to search for results for January or other previous months. Access and Meeting: Upon project acceptance, access to our Odoo system will be ...
...Requirements: - Integration of text and product images - The design should be vibrant and colorful to effectively catch attention - Versed in optimizing visual and textual elements for large formats Need help designing 2 billboards one on top of the other see photo. This is for a real estate team that covers the entire state of Louisiana but would also like a local feel to it if possible. The team name is Nicole Spellman Group website is brokerage name is Epique Realty will supply phone number etc needed for state compliance. (need to generate new number for it)... Please submit quickly im on a deadline ? Dimensions are 10.6 x 26 feet Call to action "instant home offers" Possible taglines 1. "Unlock Louisiana Living with Nicole Spellman Group.&...
...medical opinion from expert doctors in India . This is the ideal workflow that we want to implement 1. Patient submits basic information like name, email, and location via Zoho Forms 2. The information is saved to Zoho CRM 3. The Patient is sent an invite to the portal 4. The patient sets up their account. The patient can view their treatment progress and edit their details. For the treatment progress, it needs to look like a timeline or steps that display this user journey. Something like this: 5. The patient is given an option to book a call. They must submit their medical records and a brief description of their illness. They are given the option to book either meet online physical or phone call 6. Medical report from the customer
In this project, I am in need of an experienced HTML5 developer who will design a landing page for my website which promotes a product or service. Key Deliverables: 1. Design a modern and crisp landing page that incorporates a very user-friendly interface. 2. Element Requirements - Include a detailed description of the product/service and create an engaging and clear call to action. Please note that the theme or style of the landing page is open for your creative input, but color themes is specific to current website. Also home page will have section with text and image and link that points to new landing page Ideal Candidate: The perfect candidate for this project has experience in HTML5 development, landing page promotion and design, and an understanding ...
...We sell pocket knives. We are looking for about 15 different templates to be used in Adobe Photoshop. The goal is to be able to drop in product images and have lighting/shading to make it look realistic. The design should use our already-existing logo and font as well as other standard fonts. We can provide examples of what we have been using thus far and some examples of other designs we like. Requirements: - PSD file format - Copyright free images utilized (AI generated is okay as long as it fits the design) - Utilizes our existing logo and font (to be provided) - Variety of designs to accommodate various products (pocket knives) with various colors and styles - Drop in ready. We want to be able to drop in a product image and change the text for the produc...
Project Brief: Dental Lab Website Development Objective: To create a comprehensive and user-friendly website for [Dental Lab] that showcases our dental lab services, highlights our car cam milling center, and offers a seamless online ordering experience for other labs and dentists. Key Features: Service Representation: A detailed section showcasing our range of services, including custom dental prosthetics, orthodontic appliances, and our specialized car cam milling services. Online Order Form: An intuitive and secure form that allows clients to easily place orders, with fields for specific requirements and preferences. File Upload Capability: A secure portal for clients to upload digital impressions or design files, supporting multiple file formats. Payment Gateway Integration: A r...
I'm looking to add a real estate acquisition manager, who has experience in real estate wholesale, who has experience in vacant land comp & can make an offer to prospect, you'll get paid 10% of the deal you close, so that way you would make more money. If you're interested in the project, send me your sample Cold call Audio or any sample intro audio. thank you.
I'm looking for a skilled video editor to create a 1-minute school admission video that is informative in tone and aimed at parents. Key Requirements: - Duration: The video should not exceed 1 minute. - Tone: The video should be informative in nature, focusing on the key aspects of our school that potential parents would find most relevant and appealing. - Target Audience: This video will be primarily aimed at parents interested in enrolling their children in our school, so it should effectively communicate the benefits and unique selling points of our institution. Ideal Skills and Experience: - Proven track record of creating high-quality, engaging video content. - Familiarity with the education sector and an understanding of the factors that are particu...
I urgently need an expert in HTML and link analysis who can deeply examine the outbound links on my website. The main focus areas will be: - Anchor text: I need to understand the text used in creating these anchors and how they affect my site's SEO. - Target URLs: Analysis of the target URLs and destination of these outbound links is vital to this project. - Commands: I am interested in understanding the commands used to create these links, and how they function. Turnaround time is extremely significant due to the urgency of this project. Ideally, someone with a background in HTML, SEO, and web development would be perfect for the job. Please only bid if you can start immediately. *** HERE IS the link and what I NEED: ****
I require assistance in making pre-employment calls to potential applicants who are Thai-speaking. Key Duties: - Fluent Thai language skills are mandatory, in order to communicate effectively with applicants. - Ideally, experience in employment circles, particularly in pre-employment processes, will be beneficial. - This project has a rather urgent timescale. Therefore, freelancers who can commit to immediate commencement are preferred. Please note, I have not specified the number of calls required, but be prepared for a potentially large calling volume. You will be informed of the exact number after commencement. Your bid should therefore reflect a level of flexibility in accordance with this ambiguity.
Need a freelancer to answer phone calls. After each phone call, the freelancer will fill out a 5-minute survey (it will be provided upfront). One phone call's average duration is from 3 up to 5 minutes. The goal is phone call evaluation. The price we will pay per phone call is $8, and you will usually receive one call per day. Condition: Freelancers need to speak the US English language very well. As part of the application process, we invite you to record 30 seconds of your voice speaking English. This is an opportunity for you to showcase your fluency and competence in the language. We are looking for long-term cooperation. Payments will be in milestones after each survey (each call). Payment will be released at freelan...
...MUST HAVE fluent English skills, and you must be able to communicate in a professional manner and be smart and well-presented, as you will be representing us during the audit. As an auditor, you will arrive at the test center an hour before the start of the exam, give your ID, show a letter of authorisation, which we will provide for you beforehand, and tell them what you are there to do. You will then sit with the TCA or the manager and ask a series of questions, and ask to see various things. The audit itself is very simple and easy, as we give you the form and you only have to ask the TCA/manager all the questions exactly as they are written and take a few pictures. The fee is $125 for the visit, which lasts four hours in total. Note that you will need a valid...
I need an experienced Laravel developer to integrate and manage the database for my existing project, www.getyourhomes.in. The task is not only basic CRUD operations but also extends to admin panel updates and AJAX call filters. - Database Management: You should be adept at advanced database management with stored procedures, triggers, and optimization. - Language Proficiency: Strong language skills in either Bengali or Hindi is essential. Your role would be crucial in improving the functionalities of my project. Prior experience in similar projects would be a bonus.
...original - no templates are allowed. The posts and carousels will highlight my store's top-selling items, seasonal promotions, and new arrivals. To drive customer engagement, each design must include catchy call-to-action buttons. You will have freedom to use your own content inside designs. Key Objectives: - Increase brand awareness - Drive traffic to our website - Promote new whisky releases Target Audience: - Whisky enthusiasts - Men aged 30-50 - Regular social media users Ideal Skills: - Excellent graphic design capability - Strong understanding of brand identity - Experience in creating social media content - Knowledge of whisky industry preferred Ideally, your design aesthetic should align with our need for a modern and sleek look. Your work should be ...
...of creating effective Facebook ad campaigns to generate leads. The goal is to generate high quality leads from homeowners in different parts of the UK for our various clients. Ideally those leads would be collected on landing pages or away from clients websites. This project may be suited to you if you possess these specific skills: -Significant experience in constructing successful Facebook ad campaigns -Expert knowledge in targeting homeowner audiences in specific areas. The freelancer with the right skills is expected to make a professional judgment call that fits with the industry standards and resonates with the target audience. Please include a price per lead in your bid. Bid price = lead price . This is a great opportunity because w...
I'm looking for a skilled graphic designer to give my whisky store's Instagram account a modern, sleek facelift. Core t...10 distinctly designed Instagram posts - Designing 5 seamless Instagram carousels All designed content must be original - no templates are allowed. The posts and carousels will highlight my store's top-selling items, seasonal promotions, and new arrivals. To drive customer engagement, each design must include catchy call-to-action buttons. Ideal skills and experience: - Proven graphic designing experience targeting Instagram's visual-centric audience - Proficient in modern, sleek design themes - Familiarity with whisky industry is a plus - Strong portfolio exhibiting design skills, creativity, and depth of thought - Attention to...
I'm seeking a skilled professional to create in...professional to create industrial-styled designs primarily for manufacturing using AutoCAD and SolidWorks. - Task Overview: Your task will center on creating drafts that match the industrial theme using both AutoCAD and SolidWorks. - Required Skills and Experience: To excel in this task, you need a wealth of experience and a solid handle on industrial design and mechanical drafting. Proficiency in both AutoCAD and SolidWorks is paramount. Manufacturing design expertise is a must, balancing aesthetics and utility. This project offers an opportunity to demonstrate technical expertise and creativity in implementing an industrial design in manufacturable drafts that will make a profound impact...
...MUST HAVE fluent English skills, and you must be able to communicate in a professional manner and be smart and well-presented, as you will be representing us during the audit. As an auditor, you will arrive at the test center an hour before the start of the exam, give your ID, show a letter of authorisation, which we will provide for you beforehand, and tell them what you are there to do. You will then sit with the TCA or the manager and ask a series of questions, and ask to see various things. The audit itself is very simple and easy, as we give you the form and you only have to ask the TCA/manager all the questions exactly as they are written and take a few pictures. The fee is $125 for the visit, which lasts four hours in total. Note that you will need a valid...
We are an IT consultant organization based in Spain. We are looking for help in the following project. Project description available in Spanish below. Project Description:We are seeking a freelance IT consultant to assist with the implementation of Peer-to-Peer (P2P) distribution solutions within our Microsoft SCCM environment. The project involves setting up either BranchCache with OSD Toolkit or Peer Cache to optimize the distribution of Windows 11 images across our network. The primary goal is to reduce network congestion and improve distribution speed while ensuring minimal disruption to our existing SCCM infrastructure. The consultant will collaborate closely with our internal IT team to define objectives, configure the P2P solutions, conduct a proof of concept (...
I am looking for a competent professional with experience in Freepbx and Avaya IP integration. The primary objectives of the project are call routing, call forwarding, and establishing a unified voicemail. What I am looking for: - Experience with Freepbx and Avaya IP office 500 V2 systems - Proven track record with telecommunication technology - Capability to integrate functionalities even with gaps in specific call routing or forwarding options Please note that while some specifics on the call routing and forwarding options are not outlined, I expect freelancers to provide suggestions based on their experience and expertise. I look forward to working with an individual who can make these systems work smoothly together.
...MUST HAVE fluent English skills, and you must be able to communicate in a professional manner and be smart and well-presented, as you will be representing us during the audit. As an auditor, you will arrive at the test center an hour before the start of the exam, give your ID, show a letter of authorisation, which we will provide for you beforehand, and tell them what you are there to do. You will then sit with the TCA or the manager and ask a series of questions, and ask to see various things. The audit itself is very simple and easy, as we give you the form and you only have to ask the TCA/manager all the questions exactly as they are written and take a few pictures. The fee is $125 for the visit, which lasts four hours in total. Note that you will need a valid...
I am in need of an interactive and visually appealing logo for a shopping center called Steele Acres Commons. This shopping center contains retail stores, restaurants, entertainment, and business offices. The target audience for Steele Acres Commons is adults and families. While no specific colors or symbols have been defined, the designer should consider the target audience and create a logo that attracts customers. Creativity is crucial here - the sky's the limit. The ideal freelancer for this task: - Has experience in graphic design and branding. - Will propose various design concepts including different color palettes and symbols, since none are provided. - Has the ability to understand the client's vision and audience. - Works efficiently and ...
...they need to call their followers to install our new android Dance APP. In our APP influencer need to create one new video, and call their followers to dance with them inside our app until the song is finished. App is a new type of "collab dance app" where each user record dance on one small segment of any song (2-4sec) creating a new cool unpredictable music video. You need to try and test our app as well to understand it a bit. Key Responsibilities: 1. Check our Shopify Collabs Account and optimize it using our website, pictures, videos, reels, etc. You can create some pictures, reels as well. 2. Find Influencers using our Shopify Account or maybe you have some other source of influencers? 3. Negotiate with Influencer to bring their followers inside ...
I'm seeking a resource for outbound calling to USA-based yoga institutes, centers, and studios, to onboard them for free on our website. The ideal candidate for this project should have the following attributes: - Experience in making outbound calls, particularly in the context of business development. - Excellent communication skills to effectively engage with yoga institutes, centers, and studios. - Strong attention to detail to accurately capture and record information. Your role will be to contact these potential partners, share details about our platform, and persuade them to onboard on our website by filling out a form on our website. This form has fieldsincludes their contact details, name, address, and website/social media handles. As for the o...
I'm seeking a skilled professional for the setup of a WebDialer recording system to handle both inbound and outbound calls. The primary purpose of this system is for quality assurance, training, and compliance monitoring purposes. Experience in integrating with Customer Relationship Management systems (CRMs) is a must. Preferred Qualifications: - Familiarity with call recording systems - Proven ability in the setup of WebDialer systems - Ability to integrate systems with a CRM - Strong knowledge of compliance monitoring - Proven record in quality assurance Remember, the successful implementation of this project will ultimately help improve our services, aid in employee training, and ensure compliance with relevant regulations. Your experti...
...footage, dynamic motion/graphics and make the video in general: entertaining and highly engaging. For longer videos I of course expect the same, but that is not happening that often. I am looking for a person that can be my full time editor for the next 6-12 months with the possibility of consistent pay-raises when the agency experiences growth. You will be paid at least 6usd for every video-edit from day one, and depending on the projects, the price will get higher. It is an easy project, and it is very sreamlined! Every video are tailored specifically by me, then you get the raw footage, edit it and upload the edited videos in a separate folder. I expect a simple thumbnail that fits the ratio 1:1 on Instagram feed. All videos should be edited in 9/16 format f...
I am in need of a skilled developer who can create an Android app along with a modern website. The platform should be similar in nature to popular astrology apps like Astrotalk, Astro Sage, and AstroYogi. Key Features: - Horoscope Predictions: A feature that provides daily, weekly, and monthly horoscope readings. - Kundli Matching: Functionality to allow for the matching of Kundlis based on astrological compatibility. - Live Astrology Consultations: A platform for users to have live consultations with experienced astrologers. - Chat & Call with Astrologer: A feature that enables users to interact with astrologers via chat or call. - Story: A section for daily, weekly or monthly astrological stories and updates. - Wallet: Incorporation of a virtual wallet sy...
...developer to build a a Mac desktop application, primarily assisting with generative AI by allowing users to call both proprietary LLMs like OpenAI, Claude , Gemini and open source self hosted LLMs using ollama, LMstudio. The expected functionalities should include: • Image Generation: The app should be capable of rendering unique creations from existing databases, or random generation with specifications. • Music Composition: The app should generate original music based on selected parameters, showing its understanding of various music theories. • Text Generation: The app should produce coherent and relevant texts depending on the context provided. The ideal candidate would have prior experience in building Mac desktop app, AI apps and a solid understandi...
I need a professional designer to craft a colorful and vibrant pamphlet, with the primary purpose of promoting a specific product to prospective customers. The design should have a balance of creative aesthetics and clear mess...pamphlet, with the primary purpose of promoting a specific product to prospective customers. The design should have a balance of creative aesthetics and clear messaging to effectively engage potential buyers. Key Roles / Responsibilities: - Design visually engaging pamphlet layout - Develop a clear call to action in harmony with the design - Deliver print-ready files and original source files Ideal Candidate: - Can translate client ideas into vibrant designs - Has experience specifically in product promotion - Understands how to appeal t...
My Instagram, which I use for sharing personal moments, has been suspended and disabled. I've followed Instagram's help center guidance to no avail. I'm seeking someone with experience and direct contacts at Instagram to help me reinstate my account.
I'm seeking an experienced telemarketer who specializes in outbound calls to assist with marketing campaigns for our clients. Must be UK based as may have a need for meetings occasionally. Specifically, you will focus on: - Marketing a diverse range of products and services inclusive of attracting event visitors and promoting a clients solar B2B services. We have many different clients so it's a varied role and very interesting. - Engaging with potential customers to cleanse and confirm data Ideal Skills: - Strong spoken communication skills. - Consistent track record in sales & marketing although we are not hard sales, we don't do end sale, we are more marketing and promoting on behalf of our clients - lead generation, data cleansing - Familiari...
I am looking for a skilled webpage designer to build an informational website. Key Requirements: - The website must be mobile-friendly. - The primary call-to-action is 'Contact Us'. - A clean, professional design is preferred. Applicant must have: - Proficient in web design and development - Experience in creating mobile-friendly interfaces - Excellent communication and problem-solving skills.
Dear Freelancer, I hope this letter finds you well. I am reaching out to inquire about your availability and interest in assisting us with a survey project. As part of our market research efforts, we are seeking to gather valuable insights from businesses operating in the domain of process control instruments, industrial automation distribution, dealerships, and system integration. We have compiled a list of 150 companies that fit our target criteria, and we require your expertise to conduct telephone surveys with support by email /whatsapp/social media reach with the business owners or top management personnel of these organizations. The survey will consist of a maximum of 10 questions, covering both general information about the company and specific inquiries related to ...
...healthcare clinic. This implementation requires not only a deep understanding of ERPNext but also significant experience in integrating third-party applications, specifically VOIP services (different systems should be having call tracking capabilities) and financial management systems such as Lexoffice. Key Functionalities Required: - Lead Management: Integration with our website and social platforms (Instagram, Facebook, WhatsApp, TikTok), featuring Kanban view and basic communication functionalities. - Chatbots: AI driven chat functionalities tailored to improve the conversion rate and engagement. Bringing clients for booking - IP Telephony: Robust integration with call tracking functionality and seamless operation within ERPNext. - Marketing A...
I need a modern, minimalist logo that combines both text and symbols/icons. I would like to use the logo on a variety of surfaces, including my website, digital...variety of surfaces, including my website, digital platforms, printed materials such as business cards and flyers, and even on product packaging. I would like to design a logo for a garden center in Transylvania. The name of the garden center is Székelyföldi Kertészeti Központ. The logo should contain the acronyms of the name, without the .ro ending and separately with the .ro ending. Colours: combination of red and green. On the left side of the logo is a tulip symbol, which is partially visible. The letter S can be a continuation of the flower's leaf. Inspired by the attac...
I'm in need of a blockchain specialist to create a smart contract for my unique security token. - Specifics: Primarily, the smart contract should center around token creation. - Purpose: This token is going to be a security token, so it's crucial that the smart contract is coded to ensure it meets all the necessary regulatory and security standards. Ideal Skillset: - Extensive experience in blockchain technology - Proficiency in smart contract development - In-depth understanding of token creation - Specialization in security token development is a plus - Knowledge of relevant blockchain coding languages (e.g. Solidity)
Hello, I need a Zapier zap, that starts with a webhook. It needs to be launched when Slack slash command bot runs. It will search the text on slack previous messages, and then later send the results to a prompt to chatgpt and give back chatgpt answer. I need someone that knows how to do it, we will do a video call and share my screen, so you can do it on my environment. It is the first project, I have more automation and work to be done. Do you have availability today?
...ensure optimal performance and gameplay. → Details: Two videos were provided as reference: "chess-tetris 1" and "chess-tetris". "chess-tetris 1" is the traditional Tetris, which is being played automatically by a machine, while "chess-tetris" is the client's Tetris, which is multiplayer and the pieces fall in opposite directions, towards the center of the screen. An artificial intelligence capable of imitating the Tetris from the video "chess-tetris 1" will be incorporated. Payment will be made in one milestone once the client is satisfied with the performance of the implemented artificial intelligence. → Terms and conditions: ● The client will provide access to the source code of the existing game. ...
I need a custom PHP form designed to process sales orders within our call center. This form is required to include the following fields: Name, Email, Address, Country, and Payment. Upon submission, the form should send an email notification to a designated email address. Key requirements: - Design a custom form using PHP that includes the specified fields. - Implement a functionality that sends an email notification upon form submission. Ideal skills and experience: - Proficiency in PHP and web development - Experience in creating custom forms with automated email functionality - Understanding of data security and privacy best practices - Prior experience in e-commerce or call center processing would be a plus Please only apply if you hav...
I am looking for a dedicated and professional female telecaller. The purpose would be to make outbound calls to prospective customers and generate sales. We are focusing on both individual and business clients. Key Responsibilities would be: - Making outbound calls to potential customers - Providing details about our personal loan and credit card offerings - Converting these interactions into tangible sales Ideal Candidate's Skills and Experience: - Female candidates only - Proven experience in telecalling, specifically in sales of financial products like Personal Loans and Credit Cards - Outstanding communication and negotiation skills - Ability to create rapport with customers Working Hours: I expect you to work for less than 4 hours daily. It will be...
I am looking for a talented UI/UX designer to create a professional branding design for my company. This design will be used to sell our products and services. Key requirements...our products and services. Key requirements include: - Design of a branding strategy that appeals to professionals - Ensuring the branding design is conducive to selling products and services, with a clear call-to-action Ideal candidates should have: - A strong portfolio of previous branding design work, particularly for professional audiences - Experience in designing for e-commerce or similar environments, with a focus on driving conversions and sales through design Your design should speak to a professional audience, establishing trust and showcasing our products and services in a wa...
In need of a graphic designer who can create engaging product mockups for our battery brand. This would call for skills in graphic design. - You will produce designs showcasing our batteries in a striking and appealing light. - Ideal for someone with a background in creating graphics for electronics / electrical instruments. - Experience in creating detailed and accurate product mockups is essential. Your creative insight will be crucial in enhancing our brand image through visual content.
...significant improvements in various aspects. Key Points: - The animation should possess higher quality visuals than our competitor's. This includes detailed artwork, smooth character movements, and realistic environments. We would also change the branding to our own PSI Brand branding (brand guide attached) and change the part shown to a wheelie bin that the graphic is being applied to. - A more engaging storyline is crucial. The narrative should be captivating, immersive, and tailored to an adult audience. - The second screen doesn't need to show the fusion as they have it now simply focus on how easy they are to apply. - The third screen should show the finished part being the same wheelie bin, and then have the following call-out text - guaranteed
...requirements and will be broken down into milestones. Work items (subject to change before the project starts, may have minor changes after project starts): 1. set background color to f5f5f5 (should be set in a common css or scss file and reused as a variable in all pages) see screenshot. 2. Scrollbar should not show but only appears when mouse is in the left pane. Go to bing shopping webite and enter search for "laptops" and observe what happens when you scroll the down to the filters and then you move your cursor over the left pane (left pane scrollbar appears) and move it to the center of the screen (left pane scrollbar disappears) 3. scroll bar should be very thin, maybe 10 pixes on all browsers - Chrome, Firefox, Safari and Edge. 4. Header seem...
I'm in need of a professional and appealing website for my vehicle rental business. The main goal of this website is to attract and convert visitors into leads. Key Features: - User-friendly design and layout that appeals to people looking to rent vehicles - Clear and compelling call-to-action buttons for 'Contact Form' and 'Request a Quote' - Integration with a lead management system to capture and organize leads effectively Skills/Experience Needed: - Proficiency in web design and development - Experience in creating lead-generating websites - Familiarity with designing for target audience (people seeking vehicle rentals) - Ability to integrate lead management systems Please be prepared to provide samples of your previous work, pa...
As discussed over the call for Shopify Store, social media marketing.
...engaging piece. Ideal Skills: - Proficiency in both animation and live-action video creation - Experience in creating videos for brand awareness - Ability to appeal to a wide target audience, in this case, the general public - Showing and telling them about our in-person services Need a video 30 sec video that summarises this video and tells them about our in-person and on-call services. We operate a comprehensive Travel Agency located in Surrey, BC, focusing on Flight arrangements, Hotel bookings, sightseeing tours, Travel Insurance, All-inclusive getaways, and Tailored Travel Packages worldwide. You can access all these services by contacting us via phone or visiting our office in person. This project is a wonderful
I'm in need of a vintage-style logo design for my business, The Center Tagline Events at Torbay. The ideal logo should be colorful with a sophisticated touch, incorporating the color black. Key Points: - Vintage Style: I'm particularly drawn to vintage-inspired design. I'm looking for a unique, yet sophisticated, vintage concept for my brand. - Use of Color: While I'd like the design to be colorful, it should definitely incorporate black to give it a sophisticated edge. - Included Elements: The logo should include an icon or symbol that fits the vintage theme, as well as the business name 'The Center' and the tagline 'Events at Torbay'. Ideal Skills and Experience: - Experience in creating vintage-style logos is a def...
