Customer Service Jobs

Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

From 95,226 reviews, clients rate our Customer Service Specialists 4.88 out of 5 stars.
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    35 jobs found, pricing in USD

    **Job Posting: Full-Time Bilingual Virtual Assistant (English/Spanish)** Thank you for taking the time to read through this job description. We are passionate about our work and seek to collaborate with equally passionate and detail-oriented individuals. This is a permanent, full-time position requiring your complete dedication. **Compensation:** Please submit your bids based on a monthly salary. Payments will be made weekly, as the month will be segmented into weekly milestones. Take your time to craft a thoughtful proposal that reflects your skills and passion. **Job Requirements:** This role demands a full-time commitment of 8 hours per day, with an additional 1-hour break, Monday through Friday from 9 AM to 6 PM EST. During these hours, your focus must solely be on your duties with ...

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    We are looking to place two Rockstar Call Center Directors. The ideal candidate must have: - A minimum of 5 years managing call centers. - The ability to type at 70 WPM. - Perfect spoken English and Spanish. - Incredible charisma - 5 Years Experience Being a a hardcore Sales Assassin, must be a sales killer - Unreal Confidence - Jordan Belfort JR like personality Additional Requirements: - Proven track record of successfully leading and improving call center operations to achieve outstanding customer service. - Strong problem-solving skills and the ability to make critical decisions under pressure. - Excellent organizational and time management skills. - A deep understanding of call center software and technologies. - Ability to recruit, train, and motivate staff to exceed targets. - Exper...

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    I'm looking for an Executive Assistant to handle a minimum of 10 to a maximum of 20 hours per week. The main tasks will include: - Email and Correspondence Management: Be responsible in managing my emails, filtering important ones and responding to them accordingly. - Personal organization: This requires you to assist me with daily tasks that optimize my time and productivity. - Customer Care: You'll have to occasionally interact with our coaching clients ensuring their experience is satisfactory. An ideal candidate must possess excellent communication skills, have experience in admin roles, and be well organized. A background in customer service would be an advantage as you'll be dealing with our coaching clients from time to time.

    $30 / hr (Avg Bid)
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    I am searching for proficient Collector Car Account Representatives who can help manage our dealer accounts and enhance our online auction customer experience. Key Responsibilities: - Dealer Account Management: You'll be expected to collect and keep abreast of dealer information, manage inventory listings, and process dealer orders. - Online Auction Customer Engagement: You will play a crucial role in responding to customer inquiries, furnishing auction details and information, and facilitating the bidding process. - Seller and Customer Support: Assisting our sellers and customers with any issues or questions they might have, and providing them with top-notch support and service. Ideal candidates should possess the following: - Prior experience in customer service, preferably in ...

    $19 / hr (Avg Bid)
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    I'm looking for a Customer Service Representative (CSR) to handle incoming customer inquiries across multiple channels. The ideal candidate should be comfortable with providing both scripted and personalized responses. Key Responsibilities: - Handling customer inquiries via phone, email, and live chat - Providing scripted responses with professionalism and accuracy - Tailoring personalized responses to customer needs and concerns - Utilizing pre-written templates as needed Qualifications: - Proven experience in a similar role with at least X years in customer service - Proficiency in using customer service software and tools - Excellent written and verbal communication skills - Ability to multitask and work under pressure - Strong problem-solving ability Please inc...

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    Job Responsibilities: -Handle customer account issues such as registration, money transfers, and other usage errors -Provide support through various channels including phone calls, chat, email, tickets, and attachments -Acquire product knowledge and complete tasks assigned by supervisors Job Requirements: -At least one year of customer service experience -Ability to handle multiple tasks simultaneously -Fluent in spoken English and Mandarin -Willingness to undergo training with the USA team during night shifts -Hardworking and fast learner

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    Job Responsibilities: -Handle customer account issues such as registration, money transfers, and other usage errors -Provide support through various channels including phone calls, chat, email, tickets, and attachments -Acquire product knowledge and complete tasks assigned by supervisors Job Requirements: -At least one year of customer service experience -Ability to handle multiple tasks simultaneously -Fluent in spoken English and Mandarin -Willingness to undergo training with the USA team during night shifts -Hardworking and fast learner

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    I am looking for someone to test out an app or two for me. Must be U.S. based

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    I'm in need of a native German-speaker for a part-time customer support role, working 1-3 hours a day. Responsibilities will primarily include: - Managing customer interactions through both email and phone. - Responding within a three-hour window from the time of customer contact. - Primarily handling billing inquiries. The most suited for this role are those with: - Proficiency in German - Excellent customer service skills - Experience with billing inquiries - A fast yet detailed approach to their work. Experience in a similar role will be favorably looked upon but is not strictly necessary.

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    I'm in need of a talented customer service representative to provide phone support, email support, and live chat support. Key Responsibilities: ● Handle a low volume (1-50 inquiries per day) effectively and professionally. Improving customer service experience, create engaged customers and facilitate organic growth ● Manage large amounts of incoming queries through multiple channels (voice, in-app, email) ● Taking ownership of customers issues and following problems through to resolution ● Keep accurate records and document customer service actions and discussions ● Analyze statistics and compile accurate reports ● Follow communication procedures, guidelines and policies ● Take the extra mile to engage customers Skills and Experience Required: ● Experience in providing customer s...

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    I am looking for a reliable virtual assistant to help me with a variety of tasks ranging from email management, scheduling, data entry and documentation to managing Excel sheets and handling calls. Your communication skills are crucial and you should be comfortable with a variety of communication tools. Ideal skills and experience include: - Prior experience as a virtual assistant - Proficiency in time management and organizational skills - Strong communication skills - Familiarity with a variety of communication tools including email, instant messaging apps and Whatsapp calls I expect to communicate with my virtual assistant on once per day 1-2 hours a day basis. The right candidate would be someone who is proactive and can work independently to get the job done. Must be fluent in Eng...

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    We oversee a significant volume of emails on behalf of our clients, and we presently utilize to facilitate the warming up of our email accounts for enhanced deliverability. We seek an experienced individual proficient in utilizing warm-up tools to assist in managing our inboxes within inboxlane. This delegation will enable us to redirect our focus towards efficiently managing client sales while using pre-warmed inboxes for sending emails. Required Skills: - Excellent comprehension of English is crucial - Familiarity with or similar email warmup management platforms is a plus. - You should have previous experience as a Virtual Assistant or in a similar role. As for timing, there's no specific deadline for project completion as I am looking for ongoing assistance. I appreciate re...

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    I'm seeking a talented virtual assistant to support me with email management, data entry, and appointment scheduling. The ideal candidate should be able to dedicate less than 10 hours per week to these tasks. Key Responsibilities: - Efficiently manage my email correspondence - Perform data entry tasks as needed - Assist with scheduling my appointments The successful freelancer will need to have a solid grip on the Microsoft Office Suite, as well as experience using project management tools. This role will suit someone who is organized, proactive, and highly efficient. Please provide examples of your past experience in this area when applying.

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    I'm looking for a freelancer who can help me take these indeed assessments for will be focused on evaluating candidates' technical skills and problem-solving abilities. Key Requirements: - Proficient in creating multiple-choice questions that accurately assess technical competencies. - Familiar that can effectively evaluate problem-solving skills. - Experience with online assessment tools is preferred, though not mandatory. The ideal candidate will: - Have a strong understanding of technical skills required for the position in question. - Be able to create engaging and challenging multiple-choice questions. - Provide a detailed evaluation of candidates' problem-solving abilities. - Ensure the assessment is a fair and accurate representation of candidates' skills.

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    Ongoing weekly work opportunity up to 60 hours per week I'm looking for a dedicated professional who can serve as the primary point of contact for my company, overseeing both customer support and team coordination. More specifically, I need someone who can assist in setting up a system that will: - Enable VoIP calling capabilities: You'll be responsible for setting up a system that can make calls to my customers from your country, but display an Australian number. - Schedule and Calendar Integration: You'll be in charge of setting daily schedules for teams, ensuring everyone's tasks are balanced. - You will be required to answer phone calls send text messages to team and customers for up to 50 hours per week. - you will need to be the point of contact for all team or...

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    Please submit a voice recording using to apply to this job, you must submit a voice recording telling about your experience & schedule (in English) If you do not submit a recording, we will not contact you. The pay is $100 / week, starting. 6 hours per day.

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    I am seeking intermediate-level virtual assistants who can perpetually support the growth of my digital agency. Your primary tasks will include but are not limited to: - Email Management: Organizing & responding to a volume of emails. - Social Media Management: Executing strategies and managing multiple social media profiles. - Research and Data Entry: Conducting web research and entering data. - Lead Generation: Identifying and cultivating potential clients. - Web Development: Assisting in maintaining and updating our agency's website. - Sales Appointment Setting: Scheduling meetings with leads and partners. The ideal candidates will have prior experience in these areas and have an understanding of the operations in a digital agency. Please indicate your timezone and working h...

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    I'm in need of a seasoned salesperson with expertise in telecommunications sales, excellent interpersonal skills, and a solid understanding of VoIP systems, to drive sales of our secure landline VoIP phone system to United States small and medium businesses. Key responsibilities include: - Inside and outside sales activities to potential small business customers - Conducting engaging remote and on-site product demonstrations - Handling objections and closing the sale The ideal candidate should have: - Prior experience and a successful sales track record in the telecommunications and/or cybersecurity industry - Exceptional communication and negotiation skills - A solid understanding of landline phone systems Your role will be pivotal in boosting sales and our presence in the small b...

    $140 (Avg Bid)
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    As a busy entrepreneur, I'm in need of a virtual assistant who can function seamlessly as my right-hand man/woman. I anticipate requiring over 15-20 hours of your time each week as there are a host of tasks that need to be managed. *I'm seeking a skilled virtual assistant to assist me with a range of tasks on a weekly basis. Your primary responsibilities would include: -NUMBER 1 TASK: Sending DM's using my IG to influencers to create more business and that are relevant to my business model. You'll be sending DMs to certain influencers on Instagram following our agency’s message template. I will then take over the conversation once someone is interested. - Email management- Staying on top of my inbox and keeping communication lines open. - Creating job posting...

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    NDA
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    I require a customer service/sales representative available on a per-call basis with a sales bonus. The job involves handling 50-100 calls per week for our bouncy rental business. Key Responsibilities: - Handling incoming calls from potential and existing customers. - Providing exceptional customer service. - Identifying and converting sales opportunities. -Answer incoming calls and provide comprehensive information about our inflatable party rentals. -Efficiently process bookings, manage customer inquiries, and close sales. -Maintain a professional and courteous demeanor in all interactions. -Utilize various computer applications to manage customer information and bookings. The ideal candidate should have: - Prior experience in customer service and/or sales. - Excellent communicati...

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    I'm in need of a talented customer service representative to provide phone support, email support, and live chat support. Key Responsibilities: ● Handle a low volume (1-50 inquiries per day) effectively and professionally. Improving customer service experience, create engaged customers and facilitate organic growth ● Manage large amounts of incoming queries through multiple channels (voice, in-app, email) ● Taking ownership of customers issues and following problems through to resolution ● Keep accurate records and document customer service actions and discussions ● Analyze statistics and compile accurate reports ● Follow communication procedures, guidelines and policies ● Take the extra mile to engage customers Skills and Experience Required: ● Experience in providing customer s...

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    I am in the need of a gifted writer who can help me revamp both my resume and cover letter. My professional experience is in the mid-level range. Your expertise should be in shining light on my skills and experiences so they are fitting for the jewellery industry. The ideal candidate will have: - A solid background in resume and cover letter writing - Understanding how to tailor documents specifically for the jewellery industry - Experience working with professionals at the mid-level stage of their career.

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    Administrative Officer 2 days left
    VERIFIED

    Project Details $2.00 – $4 AUD (Australian Dollars) per hour Job Description Admin Officer. Long term, growth position Pay Rate: $2aud/h 1st month during training $3aud/h 2nd month during training $4 aud/h 3rd month and thereafter SCOPE FOR GROWTH: Upon achieving mastery of this role, you will be invited to train for the more senior position, of Operations Manager, which provides a greater salary. Mastery of the admin position might take 6-12 months. About us Steelorama International Pty Ltd is a small but growing company. It has been operating for 20 years. Simple Weddings (). We conduct legal weddings in various cities in Australia, much like a Town Hall wedding. Job Description The job also involves helping the company as whole, through various general Admin duties. It is a...

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    I am in need of a reliable virtual assistant experienced with cold calling, who can help progress my residential real estate business. Tasks: - Performing cold calls: You need to have great communication skills that enable you to reach potential clients and get their interest in our services. - Lead generation: I need assistance locating potential clients. Your knack for prospecting will come in handy for this task. - Appointment setting: Your ability to manage schedules and set appointments is crucial. This will be a part-time position requiring 10 hours of work weekly. Prior experience in a similar role in the real estate industry is required for this job.

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    I need a reliable and organized virtual assistant based in Delhi-NCR to help me with various tasks. Responsibilities: - Email Management: Handling and organizing my email correspondence, flagging important messages, and drafting responses. - Appointment Scheduling: Coordinating and scheduling my meetings, calls, and other appointments. - Social Media Management: Assisting in managing my social media accounts, creating and scheduling posts, and engaging with followers. I am looking for an entry-level virtual assistant with a positive attitude and excellent organizational skills. The ideal candidate should be based in Delhi-NCR, as some tasks may require in-person assistance. Communication: I prefer communication primarily through email. Therefore, prompt and clear email communication is...

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    I'm in search of a specialist manufacturer representative, knowledgeable within the building product industry, particularly tile installation products. Key responsibilities will involve: - Representing my line of waterproofing products - Adequate knowledge and experience around the specified product line is a necessity. Required Skills: - Past experience as a manufacturer representative in the building products industry - Expertise in tile installation elements, specifically adhesives, grout, and tile trim - Proven understanding of waterproofing products and their application in tile installation. Your compelling track record in the building industry and knack for increasing product visibility will be crucial to this role. If you are dedicated and driven to succeed, this role off...

    $3000 - $5000
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    We are a PR agency for fashion & lifestyle is growing. We are looking for re recruiter who will be on the hunt for some top-notch talent to join our crew. 
Job positions to fill and short descriptions: • Sales Representative (30 positions) 
Join us at the forefront of growth and expansion. Your mission: spread the word about our services, engage potential clients, and drive sales through direct communication, including cold calling and face-to-face meetings.
 • Sales Manager (2 positions) Lead our sales team to achieve targets, drive revenue growth, and conduct face-to-face or video sales meetings with potential clients. If you're a natural leader with a passion for fashion and lifestyle, we want to hear from you! 
 The Interviews will be run shared, you as well ...

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    We are in search of a reliable, skilled, and experienced virtual assistant to join our team. Without specialization, the role will encompass a variety of tasks. Your role will include: - Looking for influencers on TikTok and Instagram - Sending voice messages to the influencers - Booking them in for a further call We encourage freelancers to showcase their past work and experience in their applications. Key Skills Required: - Proficiency in English - Experience in assistance roles - High-level communication and organizational skills We look forward to your application showcasing your matching skillset, and languages spoken. Good luck!

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    A moving company out of the New York area in US is looking for a customer support/ sales agent for a full-time position. Please record a short video of why you think you would be a good fit for the company (30sec +). Without a short video, you will not be considered. An ideal candidate: - Has experience In customer support, sales, and transportation. - Has excellent communication and grammar skills - Is organized, detailed, and able to prioritize deadlines - Is energetic and has an always can-do attitude - Has excellent attendance (we will part ways as soon as I start hearing issues about power outages and nonworking or slow internet) Job responsibilities include: -Assisting customers in getting estimates -Resolving customer complaints -Responding to customer inquiries by pho...

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    Cercasi 4 opinionisti in italiano, in lingua italiana, per talk generalista in youtube e social. Dovrai collegarti con webcam e microfono o col tuo cellulare al link che ti daremo. Le registrazioni o dirette durano da 1 a 2 ore. Interverrai, insieme agli altri ospiti parlando di argomenti di attualità, costume, viaggi e spesso televisione e reality show, che ti verranno prima anticipati. E' prevista una breve fase di istruzione e formazione, naturalmente pagata. E' necessario che tu invii un tuo video di pochi secondi di presentazione tramite il messenger di Freelancer, il video non verrà da noi scaricato, ma visto direttamente in freelancer, mai usato in nessuna circostanza a contesto. Compenso non superiore a 9 euro /ora (importo del vostro bid).. Il compe...

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    La actividad consiste en pedir una cotización de manera presencial en cinco empresas asignadas por tu coordinador. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial a cada uno de los cinco negocios asignados. (Tiempo aproximado 5 horas: 30 minutos en cada negocio + 30 minutos de tiempo de traslado a cada negocio) 3. Enviarnos las cotizaciones recibidas por corr...

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    Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía de llamada, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora: 30 minutos de estudio de guía y 30 minutos para comunicación previa y resolver dudas). 2. Realizar las seis llamadas para solicitar información y cotizar el servicio, cada llamada dura en promedio 15 minutos. (Tiempo aproximado 2 horas). 3. En caso de que alguno de los negocios a los que se llamó no haya respondido es necesario volver a marcar más tarde para lograr la conversación con los vendedores y obtener la cotizaci&oacu...

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    **Título del Anuncio: ¡Únete a Nuestro Equipo de Atención al Cliente para Dropshipping!** **Descripción:** ¡Estamos buscando un Especialista en Atención al Cliente para unirse a nuestro equipo de dropshipping y ayudarnos a brindar un excelente servicio a nuestros clientes! Si tienes experiencia en este campo y hablas español con fluidez, ¡queremos conocerte! **Sobre Nosotros:** Somos una tienda de dropshipping en crecimiento que se especializa en [mencionar el nicho o tipo de productos]. Nos esforzamos por ofrecer productos de alta calidad y una experiencia de compra excepcional a nuestros clientes. **Lo que Ofrecemos:** - Honorarios iniciales de $4 por hora, con 4 horas de trabajo a la semana. - Posibilidad de aumentar las ...

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    展示会の詳細:  開催日: 2024年5月15日(水)・16日(木)  時間: 9:00 ~ 18:00 (昼休憩1時間あり)  所在地: 東京ビッグサイト 西展示棟1・2ホール(東京都江東区有明3-11-1) 仕事の内容: ● 顧客からの問い合わせを翻訳して整理する ● 接客補助やブース案内のお手伝い ● 収集された情報の処理を支援する ● 展示ブースの資料作成のお手伝い 経歴経験: ● 高等学位以上の在学中または卒業生で、一定の工学的背景があることが望ましい ● 日本語を母国語とします。 優れた英語または北京語または広東語、優れた対人スキルとコミュニケーションスキルを備えていること ● 前向きで楽観的な性格で、積極的に提案し、積極的に解決策を模索する方

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    Bahis sektöründe bilgili ve deneyimli, mümkünse 10 parmak klavye kullanımı becerisimi birleştirerek canlı destek biriminde aktif rol almak isteyen arkadaşlar arıyoruz. Müşteri odaklı yaklaşım ve çözüm odaklı olan arkadaşlar bizim ile iletişime geçebilir.

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