Customer Service Jobs
Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.
These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.
Here’s some projects that our expert Customer Service Specialist made real:
- Interpreting services in multiple languages
- Lead generation and virtual assistance
- Site verification across different countries
- Product testing on global scale
- Field research projects
- Merchandise supervisors
The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!
From 86,310 reviews, clients rate our Customer Service Specialists 4.88 out of 5 stars.Hire Customer Service Specialists
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Al Aziziyah District Jeddah, Saudi Arabia. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.
This is a 40 hrs full time employment with a salary range from EUR 2500 to 3100. I'm looking for a call center agent with high proficiency in German & English. The agent will be providing telephone support services for a SaaS company, handling incoming calls. This position requires someone who can think quickly, remain positive and be reliable. Customer service experience is a must. This position will require a high level of accuracy and attention to detail, so you must be highly organized. Additionally, strong multitasking and problem-solving skills are important. If you think you would be a great fit for this position, apply now! Must live in EU or Switzerland.
I am looking for a freelancer based in the USA to do an online search and call companies to find a specific kind of wood. The wood itself is easily available, but the size we need is not a standard size. Therefore, we need someone who can start calling companies directly to see where we can order this size to be delivered in Las Vegas, USA. We need someone who is determined and goal-oriented and who is serious about the job. The freelancer should start working on it directly (today) and must be able to call companies in order to find the correct product and quantities available. The wood is used for a project based in Monterrey, Mexico. WOOD: Material: Plywood Quantity: 50 sheets Specifics: water-resistant glued Size: 3 meters by 1.50 meters (please convert to inches) ...
I am looking for a Mexican freelancer for an online search and calling companies to find a specific kind of wood, bolts and nuts. The freelancer should start working on it directly (today) and must be able to call companies in order to find the correct product / quantities available. The bolts/nuts order should be delivered in Mexico City, so those companies should be in Mexico City itself. The wood is used for a project based in Monterrey, Mexico. WOOD: Material= 50 sheets of Plywood - water resistant glued - 3 meters by 1.50 meters (!! this is not a regular size but we do need this specific size or bigger, not smaller) - 12 millimeters thick BOLTS & NUTS: See uploaded file.
As a virtual assistant for our renovation company, your main responsibility will be answering incoming calls from potential clients interested in home renovation. You will be expected to handle calls professionally, answer any questions the caller may have, and provide them with information about the company's services. Your compensation for this position will be based on a combination of a payment for each call you answer, as well as a percentage of any deals you help close. Your success in this role will depend on your ability to communicate effectively with clients, build rapport, and represent the company in a professional and knowledgeable manner. You should be comfortable with sales techniques and able to handle objections and negotiate deals when necessary. Additionally, you...
I am looking to sell electronics and am in need of assistance for this project. I do not require consultation regarding product sourcing and procurement. I anticipate completing the sale within a timespan of less than 3 months. Thus, I am seeking help to ensure the successful completion of this project. Technical expertise and industry insights will be immensely helpful. The project would ideally require close collaboration, hands-on engagement and a creative approach to be completed on time. If you have the experience and expertise to fulfil this requirement, please get in touch. Your expertise could make a real difference to the success of this project.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
to delivery my product to delivery my product to delivery my product
JOB DESCRIPTION ● Calling existing and potential customers to persuade them to purchase company products and services. ● Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. ● Developing and sustaining solid relationships with customers to encourage repeat business. ● Using sales scripts proffered by the company to drive sales and respond to customer rejections. ● Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. ● Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. ● Answer questions about products or the company ● Ask questions to understand customer requirements and close sales ● Go t...
We are experiencing significant growth throughout our service areas and are seeking a Regional Rehash / Commissioned Sales Closer to join our team! -The position will require follow up with customers that have received recommendations from a technician with the sole purpose to close the sale and to provide value-based solutions for our customer. -Always provide exceptional customer service to our clients -Manage the lead collection process from initial inquiry to issuing the lead to the sales team. -Achieves daily, weekly, monthly results working in collaboration with the other management team members and departments to drive continuous lead & -appointment setting improvement. Requirements: Minimum of 1-3 years of supervisory experience in a high-volume sales call center managing tea...
Job Description: We are seeking a highly motivated and results-driven SMMA Outreach Specialist for our roofing company. In this role, you will be responsible for generating leads through cold calling and outreach activities, and booking appointments for our sales team. You will be provided with lead forms and scripts to follow, but you will also need to be creative and resourceful in your outreach efforts. Responsibilities: Conduct outbound cold calls and outreach activities to potential roofing clients Follow provided scripts and lead forms to generate leads and book appointments Utilize various communication channels, including phone, email, and social media, to engage with potential clients Maintain accurate records of all outreach activities and lead generation efforts Collaborate wi...
We need a local person based in or near Secaucus NJ to go to a business that is in violation of copyright infringement, and take a couple of photos for us with your mobile phone. Very Simple and easy to do.
I'm looking for a Korean language interpreter to provide consecutive interpretation services in Opelika, AL. for a Patient who has an appointment at the doctor's office on 3/30/23 at 8 am. The interpreter must be a reliable, punctual, and organized individual who is capable of providing an accurate interpretation of spoken words in a professional manner.
We are a small provider of mobile phone services as a mobile operator. We want to find a strategic partner in AI to grow our customerbase rapidly. Two initial projects are on the plan: One projekt is in development of AI based customer service for our telecom businesses. We have employees today, but want to grow without adding much more people. The AI should respond through chat, messaging, voice and social media. We want to develop it as a product to offer to other customer service organizations. An other project is to develop AI products assisting in marketing efficiency. Perhaps similar concept as to Google by driving advertisements to media. Finding ways to target audience, tagging responsive prospects for re-targeting in media and social platforms. We need your recommendations fo...
We are a new Pool service, repair and retail company looking to grow our business both commercially and residentially and are needing an outside sales rep to gain new business with commercial customers (i.e. Hotels, HOA's, Apartment Complexes, splash pads, etc.)
We have the equipment, which is being controlled remotely, but some simple and easy-to-do tasks require assistance. We need an assistant, who on a video-to-video call will help to do simple operations with remote equipment, we provide detailed, easy-to-understand instructions and steps. Good for beginners
I am looking for someone who personally goes to look for a literal birth certificate at the Civil Registry of Boveda Lugo , Spain, with the data that I will provide because online service is very late. Then after getting it, you´ll send it by postal mail to an address in Madrid. The payment is 40 euros for this personal search service, but if you locate it and get it, I will give you 40 more euros when you send it to me to Madrid by a selected postal mail.
We have projects very often at this city and we need a freelancer to carry out a simple task. It is about verifying that a shipment matches against a packing list. The Freelancer must go to the factory or warehouse where the shipment is located, count the products and take photos according to a manual that we will send; stay in the factory or warehouse until the containers are filled out and take pictures of the loading process according to the manual we would provide, our the next service is at March 31st and April 1st
English Freelancers: IPHONE IS NEEDED (MANDATORY). This job involves going to a supermarket and taking photos of products (3 photos for each product). You'll only need a basic cell phone camera. No editing is necessary. See attached sample photos. US$0.5 (US dollars) will be paid for each product. A list of product categories will be provided and there is no limit to the number of products to be shipped. If you are interested, leave a message and I will give you more information. Below, some screenshots of what consists of 0.5 US dollars (equivalent to 3 photos) will be attached. Freelancer en Español: SE NECESITA IPHONE (OBLIGATORIO). El trabajo es ir a un supermercado y tomar fotos de productos (3 fotos por cada producto) .Solo se necesita una cámara bá...
We are looking for someone to manage customer support for our free software that helps students and researchers find the free versions of academic papers. This is a "friendly" style of customer support, since we are a non-profit working primarily with college students, professors, and librarians.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
A remote position but preferably someone from Australia or USA** Customer Service Representative responsibilities and duties: The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. * Answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns * Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller * Update customer information in the customer service database during and after each call * Work with the management team to stay updated on product know...
Looking for a virtual personal assistant with experience making real estate sales phone calls. I have a dialer to which you will have access to make the calls. I have scripts as well
I am looking for a skilled virtual assistant to help me with cold calling of both online and offline cash advance leads on a short-term basis. This involves identifying potential customers, converting leads through phone conversations and potentially scheduling follow-up calls. The ideal candidate should have exceptional communication abilities, be confident and able to identify opportunities to increase revenue and ensure customer satisfaction and retention.
Looking for positive, detail-oriented individuals with a passion for travel and helping others, to join our team of Travel professionals! ABOUT US: We belong to one of the top travel companies in the USA, and have been in the business for 70 years. We have an A+ rating with the Better Business Bureau and have received many awards for our travel services. Even during a global pandemic, we produced $80 million in sales in 2021! With 130+ travel suppliers and vendors at our disposal, we have anything you might need to create the perfect trip for your clients. We are an Equal Opportunity Employer. Position Responsibilities: - Communicate professionally with potential clients. - Determine the clients’ wants, needs, preferences and budget. - Research, organize, and book all travel plans ...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
This assignment do not need any qualification. You get to run errands like helping with taking document to the Courier services for shipment, you will need a functioning email address to receive document files, you print, address it accordingly, take it to a nearest posting services around for delivery to Clients Institutions.
Hello! I am looking for a female virtual assistant to help me manage my day-to-day tasks. Hiring individual virtual freelancer who is open minded to chat personally from remote location text with video in hourly basis. Cam availability is must. Job is chatting visually in hourly basis, you get paid for chatting visually Freelancer must have good internet and smartphone/laptop with camera. Payments through freelancer. This position is flexible in terms of its hours, so if you are looking for a part-time or full-time commitment, I'd be more than willing to accommodate. Thank you for your interest!
Welcome to Child One. It’s a young and fast-growing international school for kids from 2 to 10 years old. We offer private online classes in a playful manner with real teachers. We take time to understand our clients’ needs and come up with an individual learning path for every child. Our mission is to create an environment, where every child loves education, every parent has their time and every teacher can realize their full potential in a supporting atmosphere with the latest technologies. For our customers we offer the following classes: - early childhood education / Pre-K (2-5 y.o.) - elementary school subjects (5-7 y.o.) - creativity (2-10 y.o.) - speech therapist Child One School is currently looking for a sales manager. Responsibilities: - Making phone calls of the...
Confirmis ( ) is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be involved in our pre-employment screening by conducting the visit to our candidates’ residential address with the candidate’s consent letter. JOB DESCRIPTIONS: • Conduct the site visit to the candidate’s residential address • Conduct the basic verification of the candidate’s residence & reputation with the neighbors, head of local community, police stations, building operators, etc. ...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
We would like to hire several linguists to translate several files from English into Portuguese (around 18,000 words). All applicants must be native speakers of Portuguese and must possess a strong command of English as a second language and verifiable proof of translation expertise in the language pair. We will share the files with all qualified applicants for them to preview and to provide us with a rate quote. Offer: .0075 / source word, a great review and future consideration for projects in the language pair. Turnaround time: ASAP
I'm looking for Personal VA for long term work, you'll need to do 4-5 Call and text support per days, If you'll do good then it'll be long term for you.
I am looking for a native Swedish speaker to assist me with a task. You must be a resident of Sweden to be familiar with local business. There's a company in Sweden and I need to figure out if it's skam. To do this, they must check the history of this company and verify, visually or otherwise, that the information provided by the company is correct and that the location of this local business is authentic.
Hello, I need a freelancer who can help confirm an address locally in Luanda, Angola. Further details will be provided after the proposal.
Here are some of the job roles associated with a general virtual assistant and a virtual business consultant: General Virtual Assistant: Administrative Assistant: An administrative assistant virtual assistant provides administrative support to clients, including scheduling appointments, managing emails, making travel arrangements, and preparing reports. Customer Service Representative: A customer service virtual assistant interacts with customers via email, phone, or chat to resolve issues, answer questions, and provide support. Social Media Manager: A social media virtual assistant manages clients' social media accounts, including creating and scheduling posts, responding to comments, and monitoring analytics. Content Writer: A content writer virtual assistant creates content fo...
I want someone who’s ready and willing to dedicate few hours daily. Receiving phone calls and answering emails
|| As we prepare to open an office in Bali, Indonesia, we are looking for several people to join our team || Currently, we are looking for: Experienced and talented fulltime (virtual) assistant. Someone with extensive virtual assistance experience, who is responsible, efficient, deadline-oriented, naturally flexible, and a quick learner. Extensive knowledge of; Microsoft Word Microsoft Excel Microsoft PowerPoint Fluent in the English language (speaking and writing) Content writing Email writing Basic graphic design skills (Photoshop) Profound knowledge of social media We are looking for a true multi-tasker who has many talents in this field and who is open to a long-term relationship. Our business; We are an international busine...
Our agency is currently seeking dedicated and driven individuals to join our team as Chatting Sales Force for our Snapchat platform. As a Chatting Sales Force, you will be responsible for engaging with our clients' audience through the Snapchat platform and driving sales through personalized and effective communication. Responsibilities: Engage with clients' audience on Snapchat platform Identify potential leads and convert them into customers Maintain a positive and professional online presence Participate in training sessions provided by the agency Meet daily and weekly sales targets Requirements: Must have a reliable internet connection and smartphone with Snapchat app Must be available to work between 8am to 4pm Must have a strong sales background and excellent communicat...
Work on ecommerce businesses, do a variety of tasks that include copy paste and documentation/ internet and social media research.
Description We are looking for a Virtual Assistant to provide administrative support to our team while working remotely. As a Virtual Assistant, you will perform various administrative tasks, including answering emails, Manage Leads. For this role, a strong Internet connection is required, along with experience using communication tools like Skype. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision. Responsibilities Respond to emails and phone calls Schedule meetings Manage Leads Manage a contact list Prepare customer spreadsheets and keep online records Organize managers’ calendars Perform market research Create presentations, as assigned Address employees administrative queries Provide customer service as first ...
I am a gay guy looking for someone to clean my bedroom on a regular basis. I have cats and a dog.
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer in Leeds who can visit 8 Burger King, Costa Coffee, Greggs, KFC, and other stores and report from the locations. We will pay for all the tasks completed successfully in our app and a bonus of USD 70 if the job is delivered perfectly. All photos within the task should be accepted and all prices for all items captured. Send us a message for more details!