Customer Support Jobs
Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
- Scheduling appointments and providing tech support
- Verifying customer accounts via data research
- Language interpreters to provide support locally
- Handling social media interactions with customers
- Managing merchandise in physical stores
- Assessing product pricing in foreign markets
- Responding to customer emails in multiple languages
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
From 135,772 reviews, clients rate our Customer Support Specialists 4.87 out of 5 stars.Hire Customer Support Specialists
I am in need of a virtual administrative assistant who can help me free up my time by taking on some of the tasks associated with running my business. The tasks they should focus on include data entry, scheduling and email management. As I am not looking for someone with a lot of experience, I am seeking someone with a beginner level of skills in the mentioned areas, and I need about 5 to 10 hours of their time per week.
I am looking for a reliable virtual administrative assistant to help manage my business. I need someone who can handle daily tasks such as data entry, research, and calendar scheduling with general knowledge. Strong attention to detail and accuracy are essential in making sure the job is done right. I am looking for someone reliable, with great communication skills that can complete tasks in a timely manner. If you have experience in administrative tasks, that would be a plus.
My team is looking to hire a skilled virtual administrative assistant to help us with our daily administrative tasks. We don't require any specific software or systems, so you are free to use whatever works best for you. Our tasks will include data entry, bookkeeping, scheduling, and any other administrative support you can provide. You will be responsible for completing these various tasks on a daily basis, making sure all the work is done correctly and in a timely manner. This position has the potential to be long-term if we are satisfied with your work. We are looking forward to hearing from you!
My project is to hire a virtual assistant to assist me with a variety of tasks. Primarily, I need help with data entry. I don't have specific software requirements for this position, but I am open to using any system recommended by the assistant. I am looking for someone to work 5 days a week on a regular basis, doing a variety of different tasks, such as scheduling, customer service and other duties as assigned. If you think you are up for this challenge and can help me, I would appreciate it if you could let me know. Thanks!
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
We are looking for a motivated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional customer service and support to our valued clients. Responsibilities: • Responding to customer inquiries via email and live chat in a timely and professional manner. • Providing accurate and complete information to customers regarding products, services, and policies. • Troubleshooting customer issues and resolving them effectively, escalating issues to senior staff when necessary. • Maintaining up-to-date knowledge of company products, services, and policies to provide accurate information to customers. • Documenting customer interactions and issues in the company's CRM system. &b...
I am looking for a virtual assistant (VA) to help me with my project involving bumbles. The VA should have experience in this type of work, and should be able to provide evidence of their past work. The primary focus of this project will be to both make and verify bumbles, so the successful freelancer should be proficient in both areas. The amount of time I expect the VA to spend on this project is more than 10 hours per week. Additionally, a detailed project proposal should be included in the preliminary application. If you think you have the skills and experience necessary, please reach out!
We are seeking participants for a sexuality coaching trial to help individuals improve their sexual health and overall wellbeing. The program will consist of one-on-one coaching sessions (via Zoom Video Session) with a trained sex coach who will provide personalised guidance and support to help participants achieve their sexual goals. The goal of this trial is to assess the effectiveness of sexuality coaching in improving sexual health, relationships and overall wellbeing. Participants will have the opportunity to work with a trained sex coach to identify their sexual needs and goals, explore their sexual desires and fantasies, and learn new skills and techniques to enhance their sexual experiences. Participants may be required to try on techniques which will be adult-rated via zoom sessi...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Al Aziziyah District Jeddah, Saudi Arabia. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.
I am looking for call centers in USA for insurance lead generation. Long time work. Would need one or two voice recording for samples before I approve. Commision basis only
We are looking for freelancers who are living in Ohio, USA or near by, to take in-store photos of products. This project is for an up-and-coming online food-delivery start-up. This project will require that you to: - Have an Apple device (iOS version 14.4 or later) with good quality camera built-in - Basic understanding of Google Drive/Sheets - Able to take basic photos - Able to download an app to your phone - Able to drive/move around to visit stores where the shoot will take place - Follow a set of instructions (training will be provided) to take photos of products in the store The rate is $30/hour + commuting time paid Please let me us know if you are interested to work with us and we can discuss further details.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Job Description: - Creating projects on different platforms and assigning tasks to team members. - Managing internal documentation: structuring, editing and formatting documents. - Managing CRM (customer relationship management). - Conducting research on various topics and making reports. - Administrative services (making presentations, preparing MOM {minutes of meetings}, scheduling meetings. - Respond to mail and phone calls Skills Required: - Knowledge of various technology and communication platforms used (G Suite, , Slack, Asana, Smartsheet, Trello, Jira, Clickup, Notion, Wrike, Microsoft and so on). - Highly organised and detail oriented and able to manage multiple tasks and prioritise accordingly. -Team player, proactive, flexible, result oriented, quick learner, confident and work...
This is a 40 hrs full time employment with a salary range from EUR 2500 to 3100. I'm looking for a call center agent with high proficiency in German & English. The agent will be providing telephone support services for a SaaS company, handling incoming calls. This position requires someone who can think quickly, remain positive and be reliable. Customer service experience is a must. This position will require a high level of accuracy and attention to detail, so you must be highly organized. Additionally, strong multitasking and problem-solving skills are important. If you think you would be a great fit for this position, apply now! Must live in EU or Switzerland.
I am looking for a COPC certified expert to work on a consulting project for a leading IT company in Middle East. The scope of work includes connecting directly with the client to review the policies and processes of the customer support business unit. The requirement is immediate, the duration of the project will be ~1week and it will be remote.
As a virtual assistant for our renovation company, your main responsibility will be answering incoming calls from potential clients interested in home renovation. You will be expected to handle calls professionally, answer any questions the caller may have, and provide them with information about the company's services. Your compensation for this position will be based on a combination of a payment for each call you answer, as well as a percentage of any deals you help close. Your success in this role will depend on your ability to communicate effectively with clients, build rapport, and represent the company in a professional and knowledgeable manner. You should be comfortable with sales techniques and able to handle objections and negotiate deals when necessary. Additionally, you...
I'm in need of a virtual assistant to help me manage various day-to-day tasks. The virtual assistant will be expected to complete some light data entry and manage my emails, but the main focus will be on managing my social media accounts. The general tools available on the market should be sufficient to complete the tasks. I'm looking for an as-needed virtual assistant who is capable of handling whatever comes up and can assist me on an ad-hoc basis.
I am looking to sell electronics and am in need of assistance for this project. I do not require consultation regarding product sourcing and procurement. I anticipate completing the sale within a timespan of less than 3 months. Thus, I am seeking help to ensure the successful completion of this project. Technical expertise and industry insights will be immensely helpful. The project would ideally require close collaboration, hands-on engagement and a creative approach to be completed on time. If you have the experience and expertise to fulfil this requirement, please get in touch. Your expertise could make a real difference to the success of this project.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
to delivery my product to delivery my product to delivery my product
JOB DESCRIPTION ● Calling existing and potential customers to persuade them to purchase company products and services. ● Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. ● Developing and sustaining solid relationships with customers to encourage repeat business. ● Using sales scripts proffered by the company to drive sales and respond to customer rejections. ● Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. ● Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. ● Answer questions about products or the company ● Ask questions to understand customer requirements and close sales ● Go t...
We need a local person based in or near Secaucus NJ to go to a business that is in violation of copyright infringement, and take a couple of photos for us with your mobile phone. Very Simple and easy to do.
I'm looking for a Korean language interpreter to provide consecutive interpretation services in Opelika, AL. for a Patient who has an appointment at the doctor's office on 3/30/23 at 8 am. The interpreter must be a reliable, punctual, and organized individual who is capable of providing an accurate interpretation of spoken words in a professional manner.
We are a small provider of mobile phone services as a mobile operator. We want to find a strategic partner in AI to grow our customerbase rapidly. Two initial projects are on the plan: One projekt is in development of AI based customer service for our telecom businesses. We have employees today, but want to grow without adding much more people. The AI should respond through chat, messaging, voice and social media. We want to develop it as a product to offer to other customer service organizations. An other project is to develop AI products assisting in marketing efficiency. Perhaps similar concept as to Google by driving advertisements to media. Finding ways to target audience, tagging responsive prospects for re-targeting in media and social platforms. We need your recommendations fo...
We have the equipment, which is being controlled remotely, but some simple and easy-to-do tasks require assistance. We need an assistant, who on a video-to-video call will help to do simple operations with remote equipment, we provide detailed, easy-to-understand instructions and steps. Good for beginners
I am looking for someone who personally goes to look for a literal birth certificate at the Civil Registry of Boveda Lugo , Spain, with the data that I will provide because online service is very late. Then after getting it, you´ll send it by postal mail to an address in Madrid. The payment is 40 euros for this personal search service, but if you locate it and get it, I will give you 40 more euros when you send it to me to Madrid by a selected postal mail.
We have projects very often at this city and we need a freelancer to carry out a simple task. It is about verifying that a shipment matches against a packing list. The Freelancer must go to the factory or warehouse where the shipment is located, count the products and take photos according to a manual that we will send; stay in the factory or warehouse until the containers are filled out and take pictures of the loading process according to the manual we would provide, our the next service is at March 31st and April 1st
We are an international IT consultancy company and are looking for an additional Consultant for our Portuguese market. At the beginning we will ensure with a comprehensive training that you understand the company organization and get all the necessary skills as a consultant. So you don't need to have IT skills, but the willingness to learn must be urgent. When you're ready, you'll need to build and manage your own client base. The ideal candidate: - Writes and speaks perfect Portuguese (native language). - Proficient in English for internal communication. - Should be able to explain complex content in an understandable way. - Has very good communication skills (oral and written). - Can listen attentively to customers and their expectations. - Is highly motivated to learn ne...
We are a small IT company providing IT Support, Server and desktop Support, Server Hosting, VOIP telephone Systems and Call Centre Solutions. I am looking for someone with experience in telemarketing to generate leads and secure sales appointments from small business customers in UK who will express interest. The focus should be on creating meaningful connections and maintaining communication with customers, with the goal of setting up appointments to discuss ideal person for this task should be professional and have an approachable, friendly demeanor. The telemarketer should be comfortable speaking to people of all levels and have the ability to quickly build relationships with ultimate goal is to drive sales and open a lasting dialogue with targeted customers, so the ability to ass...
We are working with AI companies to make AI machines smarter and for that, we need your help. We need people from the below countries to record 100 sentences Barbados, Saint Kitts and Nevis Cayman Islands Project details: You need to download the speech Ocean app from the App store or Play store and we will share the project number with you to get started. There is two part to the recording. Session0= You need to read and record 40 short sentences Session1= You need to leave 60 voicemails based upon a given situation NOTE: In order to qualify for this project. 1. You need to be born and raised in the same country and you must be currently living there, If you do not follow this you won't get paid 2. You must have the latest smartphone and quiet place for recording 3. Once you are hi...
English Freelancers: IPHONE IS NEEDED (MANDATORY). This job involves going to a supermarket and taking photos of products (3 photos for each product). You'll only need a basic cell phone camera. No editing is necessary. See attached sample photos. US$0.5 (US dollars) will be paid for each product. A list of product categories will be provided and there is no limit to the number of products to be shipped. If you are interested, leave a message and I will give you more information. Below, some screenshots of what consists of 0.5 US dollars (equivalent to 3 photos) will be attached. Freelancer en Español: SE NECESITA IPHONE (OBLIGATORIO). El trabajo es ir a un supermercado y tomar fotos de productos (3 fotos por cada producto) .Solo se necesita una cámara bá...
We are looking for a full-time (40 hours per week) virtual assistant who will work as our company liaison and manage 6 to 7 research and data entry contractors. Must work during EST hours, 8am - 5pm. Pay is $6 for this position. Meet daily with the team and owner. Part of a small team. Job Duties: Acting as the point of contact of the department Manage varied administrative tasks Assist with transaction coordination activities for Admin Department Keep track of the tasks related to each project Handling correspondence directed to managers Inbox management Manage complex office administrative work requiring the use of independent judgment and initiative Assist with communication (reviewing and formatting presentations, reports, etc.) Prepares weekly billing report for all departments Prepa...
We are looking for someone to manage customer support for our free software that helps students and researchers find the free versions of academic papers. This is a "friendly" style of customer support, since we are a non-profit working primarily with college students, professors, and librarians.
Tired of short-term work and want a high, stable, long-term income and exciting future? Well, there’s more to being a freelancer than working your ass off for a wildly unpredictable and stressful income. ABOUT US: We are a small but stable and rapidly growing business, with successful clients. We are looking for long-term team members that can help with chatting and selling to customers via text for our clients. WHAT'S IN IT FOR YOU: Consistent, steady work (and pay) for you every week, for years. If you want to learn all about marketing, selling, and want to make great money, this position will be a great fit for you. But you won't get stuck in the Customer Sales role forever. If you want to grow this position has scope to grow both financially and skills-wise. I...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
A remote position but preferably someone from Australia or USA** Customer Service Representative responsibilities and duties: The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. * Answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns * Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller * Update customer information in the customer service database during and after each call * Work with the management team to stay updated on product know...
Looking for a virtual personal assistant with experience making real estate sales phone calls. I have a dialer to which you will have access to make the calls. I have scripts as well
I am looking for a skilled virtual assistant to help me with cold calling of both online and offline cash advance leads on a short-term basis. This involves identifying potential customers, converting leads through phone conversations and potentially scheduling follow-up calls. The ideal candidate should have exceptional communication abilities, be confident and able to identify opportunities to increase revenue and ensure customer satisfaction and retention.
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
This assignment do not need any qualification. You get to run errands like helping with taking document to the Courier services for shipment, you will need a functioning email address to receive document files, you print, address it accordingly, take it to a nearest posting services around for delivery to Clients Institutions.
I'm looking for an Administrative Assistant to help me out for 1-5 hours per week. Ideally, the candidate should have entry-level experience in the field. This is a great opportunity to build up your administrative skills in a professional setting. I'm looking for someone who can assist me with a wide range of tasks, including clerical duties such as filing, photocopying and phone coverage, as well as activities related to administrative office procedures such as maintaining spreadsheets, managing databases and data entry. Additional experience in event planning, creativity, or analytical skill sets is preferred. The successful candidate will have excellent organizational skills, be able to work independently, and have a great attitude. Punctuality and attention to detail are ...
Hello! I am looking for a female virtual assistant to help me manage my day-to-day tasks. Hiring individual virtual freelancer who is open minded to chat personally from remote location text with video in hourly basis. Cam availability is must. Job is chatting visually in hourly basis, you get paid for chatting visually Freelancer must have good internet and smartphone/laptop with camera. Payments through freelancer. This position is flexible in terms of its hours, so if you are looking for a part-time or full-time commitment, I'd be more than willing to accommodate. Thank you for your interest!
Welcome to Child One. It’s a young and fast-growing international school for kids from 2 to 10 years old. We offer private online classes in a playful manner with real teachers. We take time to understand our clients’ needs and come up with an individual learning path for every child. Our mission is to create an environment, where every child loves education, every parent has their time and every teacher can realize their full potential in a supporting atmosphere with the latest technologies. For our customers we offer the following classes: - early childhood education / Pre-K (2-5 y.o.) - elementary school subjects (5-7 y.o.) - creativity (2-10 y.o.) - speech therapist Child One School is currently looking for a sales manager. Responsibilities: - Making phone calls of the...
I'm looking for a dedicated Virtual Assistant to take on many of the administrative tasks for my organization. This position is ideal for someone who excels at customer service and is a quick learner. I need someone who can work 1-5 hours per week and have a major deliverable of answering calls. The ideal candidate should be able to managing data entry, customer service, and social media management. With the willingness to learn, you will be able to grow with the organization and take on increasingly challenging responsibilities. If you feel that you have the necessary qualifications, I look forward to having you as part of my team. Languages: English and Romanian required