Choose a current IT service in your organization that may need updating or changing.
Use the following SWOT table format to develop questions that will reveal any issues or problems.
Identify up to a maximum of 5 Strengths, Weaknesses, Opportunities and Threats.
It is suggested that you use bulleted items in a list in SWOT boxes of the template.
NOTE: Use the same template
SWOT Template
Organisation: Date: DD/MM/YYYY
Description of current/new ICT service:
STRENGTHS
WEAKNESSES
OPPORTUNITIES
THREATS
Summary and Recommendations:
[Summarise your SWOT results to review goals and objectives]
Short Term (Now)
What action would you take now? [For example comparison with competitors; alignment with the business model or strategic plan goals and objectives].
Mid Term (next 12 months)
How can you take advantage of strengths and use them to develop new opportunities such as new service delivery relationships with ICT vendors and products?
Long Term (next 3 to 5 years)
How would you map out an action plan for the longer term?
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