Customer care representative needed

Cancelled Posted Jun 9, 2013 Paid on delivery
Cancelled

Our Company Name is Victorinox,We are a swiss based trade association that deal in the sales and distribution of wrist [url removed, login to view] primary goal of the Administrative Officer is to provide local customer assistant to our clients within North America. You will be assisting our clients within North America, the assistance to be provided will include: payment collections and customer service.

Your duties will include:

- Collecting Local Payments

When a buyer in United States decides to purchase an item through an online auction from our sellers he has the following payment options: Money orders, international wire transfer, international check, or local wire transfer. The quickest option of these is local wire transferring. Local wire transfers are the option that the sales support representative will provide to the clients.

- Managing Data

Along with the payments received from buyers you will be receiving details for these sales. These details will include items sold, price, and buyer's information. You are to file and maintain these purchasing records and transactions.

- Forwarding of the Payments

Once you receive each payment you will be keeping 10% as commission and forwarding the rest to the seller or representative, whose information will be provided prior each transaction. It is crucial to complete forwarding of the payments in a time efficient manner.

- Fees, and Transferring Procedures

All fees are covered by the company. The fees for transferring are simply deducted from the payments received. No client will contact you during initial stage of the trial period. After three weeks of the trial period you will begin to have contact with the buyers via email in regards to collection of the payments. For the first three weeks you will simply receive all of the transferring details, and payments, along with step by step guidance from your supervisor. You will be forwarding the received payments by wire transfer.

Additional Information:

Salary:

During the trial period, you will be paid 2,000USD per month while working on average 3-4hours per day, plus 10% commission from every payment received and forwarded. The salary will be sent in the form of wire transfer directly to your account. After the trial period your base pay salary will go up to 2,200USD per month, plus 10% commission.

Taxes:

You will receive a monthly invoice stating your total income. All applicable taxes are covered by the company.

Your First Primary task (Collection of Payments):

1. Receive payment from our Customers or Clients.

2. Cash Payment at your Bank or any cashing facilities near you.

3. Deduct 10 % which will be your percentage/pay on Payment processed

4. Forward balance after deduction of percentage/pay to any of the offices you will be contacted to send payment to, you'll have a lot of free time doing another job, because this job schedule is flexible, you'll get good income .But this job is very challenging and you should understand it

Business Plans Customer Support Odd Jobs Phone Support Virtual Assistant

Project ID: #4606874

About the project

5 proposals Remote project Active Jun 10, 2013

5 freelancers are bidding on average $53/hour for this job

cristina8353

Hello, i am very intersted on this project and i think i have the proper skills to do this job. Thank you so much and have a nice day ! Please also see PM.

$55 USD / hour
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OBoutboundersTM

Sent A Personal Message

$50 USD / hour
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eduardogbarri

Hello sir, I will be grateful if you choose me to work in this project, i have experice in bussines administration, customer service and data entry. Please, check my resume for further information.

$55 USD / hour
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alexanderdiaz

Residing in Puerto Rico and being proficient in both English and Spanish and having previous experience in Customer Service I'm sure I can assist you guys with your job. Sent a PM for more details, looking forward to b More

$50 USD / hour
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Alibarre

Hi, my name is Ali. I'm hard working individual who is ready to work and succeed.

$55 USD / hour
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