BPO process (Nonvoice , voice , inbound )

Good Morning, I have an overall experience of 10 years in BPO, Customer Service, Data analysis, data conversion and processing. I am an expert in MS Office and PDF documents. I believe that Time Management is an important factor to complete any project on Time, therefore, project will be delivered on time. I have a good typing speed of around 40 words per minute. I have the required tools to check the accuracy of any data. therefore, you will not find any errors in the project. I strongly believe that Trust and Personal Responsibility is most important for any business. This project exactly suits my skills and knowledge. I assure you that you will get the best quality of work and services with all the details. Please suggest a date and time according to your schedule to discuss further details about the project. Thanks and regards, Ankur Mehra

Hello, Having looked at the project description , i understand that it is an exciting project where I can use the best efforts and my experience to perform the job.I also have a team of professionals if you are looking for a team. please message me so that we can discuss on that. I look forward to work with you. Thanks,

Hello, I am interested in this project posted by you on O desk. I am looking out for my first project to work on O desk and I consider this as a golden opportunity to prove my ability and efficiency. I have daily interaction with US based clients in my Job and working with the technical issues they are facing. I have worked in supporting the remote technical environment and hence this requirement interests me. As this will be my first project, I will give my best and I wish to grow my career as a freelancer. I am attaching my updated resume with this application for your reference. Looking out for a long term business relationship with you. Thanks, Abhijit Mishra #919923009181

Hello, can you be more specific that what kind off projects you have for the non voice part and whether they are email support?

Dear Sir, We have thoroughly gone through your Business needs. Can assure you that our call center will serve you the quality services with excellence productivity. These days we are firmly determine to make our business growth. Taking your business opportunity we can make it. There is Customer for first. And that is the way we stand for your customers. We believe in determination and dedication, which will be endeavour. You can rely on us and the faith will be continuing with sincerity. Proficient of knowledge and expertise services are the key attributes of our call center. Each of our agents with an outgoing personality and pleasant voice, can assess situations, recognize problems and make decisions quickly. we provide Customer service 24/7, for inbound calls- via telephone, e-mail, and online chat. For outbound calls-telesales, retention, proactive complaint management. In short, we offer you solutions that make your business more simple and successful. We can go every possible further to make you happy in business because its makes us healthy in business. Hence, here we are eager to work with you and desire to a make a contract as soon as possible. Hoping for a positive reply. Regards, Sourav Chakraborty (Manager)

i have experience in this job and would be able to help you out. If you are interested you can send me the details of the jobs that need to be done.