I have excellent management, interpersonal communication and organizational skills and able to work at any level of demand, capable of addressing the needs of a wide audience of people, increase business and develop opportunities by clarifying information for customers and employees, wide experience in travel related service products, providing over 15 years customer service experience in United airlines and Air Canada, starting in Caracas Venezuela and continuing up to date at Ezeiza airport in Buenos Aires Argentina, serving over 100 customers a day, adapted to a wide variety of office supervisory and customer service duties, ability to handle complex technical processes and computer reservation systems, with the necessary attributes to impact a team as a leader and valuable contributor, and to fluently communicate in both English and Spanish.