Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Assamese language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
8 freelancers are bidding on average ₹27222 for this job
As I have worked with Teleperformance for 1.5 years, it is an international Call center company. So I have skills to generate leads and give the best customer service experience.