Summary:
Result oriented professional with more than 20 years of experience in IT industry covering customer support and IT services. Have work experience in India, Sultanate of Oman and USA.
Location:
Bangalore, India
Experience & skill sets:
• Excellent exposure to MS Office Products including Word, Excel & Power Point and Adobe Acrobat
• Extensive user of Internet and Web applications
• High quality and error free data entry
• Experienced in customer management and have strong customer orientation
• Experienced in delivering projects to US based customers from offshore, India
• Possess very good communication skills (English – both written & verbal)
• Clean, Crisp & Precise in Email communication
• Cross cultural skills
I provide close attention in detail for each task assigned and ensure completion of the task with high quality. I started to ‘think like a customer’ in early days of my career and customer satisfaction (for both internal & external customers) is very important for me.
Home office setup:
• High end Dell Laptop (Inspiron – N5050) with 4GB memory, 500GB disk, Webcam, Licensed Microsoft office and AntiVirus software
• High speed Fibernet – 30Mbps
• Power – Both Laptop & router powered by 24X7 renewable energy (Solar)
Education:
• Bachelor’s degree