Dear Reginattt
I would like to submit my application as email customer support and live chat agent. I have ten years experience in the BPO sector and have worked on numerous inbound and outbound projects for the US, UK and AUS market as well as the French market.
In terms of relevant experience, I have worked on inbound chat support projects which involved assisting customers with general questions about the products, shipping questions and order status.
I also have experience handling emails be it via email clients or an email ticketing system.
I am also bilingual; I speak and write fluently French and English.
I guarantee that your customers will be assisted to promptly and I shall do my best to ensure that the customers are satisfied with the answers that they receive.( My previous employer received very good amazon reviews where the customers highly praised the chat service.)
I am available Monday to Sunday 3am to 5 pm EST time Zone. I can begin immediately.
On the technical side, I have high-speed dsl, Microsoft Office Pro and Windows 7. Internet-wise I have Internet Explorer, Google Chrome and Firefox.
Please feel free to contact me for an interview if have further questions; I shall be at your disposal.
Thank you for taking the time to read my message and I also invite you to have a look at my resume, portfolio and reviews.
I look forward to hearing from you soon,
Yours Faithfully,