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Customer Service System with FAQ

$750-1500 USD

In Progress
Posted over 13 years ago

$750-1500 USD

Paid on delivery
Here are some general requirements: 1) Website interface (user logs in to post their ticket, and to see updates to ticket, and to search forum etc). Example: [login to view URL] 2) Forms for each website that grab the same info that the website interface would request 3) Updates to tickets shown on web interface and also sent to customer in email 4) Algorithmic approach to every ticket, so it helps answer customers question as they go through the ticket creation process, based on keywords or tags it shows relevant forum posts, etc (See attached example of sample algorithm, actual algorithm is a few pages long) 5) Forum/FAQ module (content to be updated through ticket publishing, customer input, customer service input etc) Automatic assigning of tickets to agents or groups of agents based on type of ticket
Project ID: 822452

About the project

18 proposals
Remote project
Active 13 yrs ago

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18 freelancers are bidding on average $1,133 USD for this job
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Kindly check your INBOX for more details
$1,150 USD in 20 days
4.8 (290 reviews)
8.2
8.2
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Quality is a great issue. Please have a look at our profile and reviews to select the winning bidder. Thanks, Tonmay
$1,500 USD in 30 days
4.8 (131 reviews)
7.6
7.6
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we are interested in this FAQ/ticket system. we can develop this on framework.
$750 USD in 20 days
5.0 (125 reviews)
7.3
7.3
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Hi, please see PMB.
$750 USD in 25 days
4.9 (60 reviews)
6.0
6.0
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Hello plz check PMB for details.
$900 USD in 26 days
4.9 (25 reviews)
5.9
5.9
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Let's start!
$1,500 USD in 30 days
4.5 (12 reviews)
5.7
5.7
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Please check your pmb
$1,500 USD in 20 days
4.6 (3 reviews)
3.6
3.6
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I'm ready for this. Check your PMB please!
$1,500 USD in 30 days
5.0 (3 reviews)
2.8
2.8
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Hello ! Please check my offer through the PMB section. Thank you !
$750 USD in 14 days
5.0 (1 review)
1.2
1.2
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I am ready with my services...I have good experience in PHP and MYSQL...related sites are www.ballorat.com....www.ballorat.org...
$1,200 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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************Please Check Your Private Message Box******************
$750 USD in 4 days
0.0 (0 reviews)
0.0
0.0
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Check, your pm.
$2,000 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I would like to try out for this job.
$750 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Dear friend,though we are new to here,we have done a lot programs like this,if you don't like the price or processing days,we can talk in the message ,hope to see your email ,thanks. Have a nice day
$750 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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We can for sure provide you the solution. Apart from this we intend to provide value addition to the project as well. Do let us know if this could be discussed in detail over skype.
$2,500 USD in 45 days
0.0 (0 reviews)
0.0
0.0
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We are team of experts with 15 members at office working 24/7 on banking support solutions we are ready to work for you give us opportunity to show our work and then start work
$1,000 USD in 25 days
0.0 (0 reviews)
0.0
0.0
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Hi! Please check the PM for details. Thanks
$750 USD in 5 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Irwindale, United States
5.0
5
Payment method verified
Member since Oct 17, 2004

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