We need somebody to optimise our database and check our PHP code.
We have been advised that if we do not resolve the issue that is causing our CPU to be maxed out and subsequently crashing Plesk then Plesk will continue to crash. Please see below:
Your [plesk service crashed. This was due to the following processes running:
11263 ******* 30 10 249m 68m 10m S 91.9 0.1 0:07.25 php-cgi
11271 ******* 30 10 223m 41m 10m R 25.5 0.1 0:00.77 php-cgi
16723 mysql 20 0 2297m 154m 7236 S 5.0 0.3 18:32.78 mysqld
16723 relates to one of your databases in /usr/libexec/mysqld that did not close its connection.
The other 2 are PHP processes for the website ***********.com that have used up the CPU.
We would advise that you repair and optimise your databases.
We would also like PHP SOAP installed on the server. We can provide SSH access to restart Plesk and look into the server issues.