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A call center to take on a survery project!

$1500-3000 USD

Closed
Posted over 13 years ago

$1500-3000 USD

Paid on delivery
Hello, I have a diabetic survery campaign for which I require a call center. We would need to start off with 5 agents and then would expand as things grow. We are looking to have around 20 agents by the end of this year on this project. All the leads (calling data) will be provided by us. You will be paid $7 per completed survey and $2.5 per incomplete survey. A complete survey will have their full name,address,phone number,date of birth, Medicare number,doctor's name,doctor's phone number and number of the months they have been using their current meter to check their sugar level. A survey would be incomplete if you miss out one or more of the information mentioned above. You can seriously make $70 an hour by completing 10 surveys in an hour. All calls would also need to be recorded. Thanks
Project ID: 824899

About the project

14 proposals
Remote project
Active 13 yrs ago

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14 freelancers are bidding on average $3,470 USD for this job
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I am best for this criteria.
$1,700 USD in 2 days
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I can definitely get this done. I have over 10 years of experience. Please check PM for details
$3,000 USD in 30 days
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Your search ends with us, Please Check PMB.
$1,500 USD in 3 days
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I am ready to do survey, when can we start
$1,500 USD in 7 days
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we can do that
$1,800 USD in 5 days
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I appreciate you taking time and reviewing my proposal on the survey project. Our action plan on this project is outlined below. Since the initial requirement for agents has already been mentioned, we'll go by that i.e. 5 agents to start with and continuing on to 20 agents once the project is established. The 5 agents starting this campaign would be seasoned professionals with impeccable English skills and preferably Online customer service training completed. This would ensure that they are fully capable of handling the callers and feel at home calling outbound. The Operational aspect of the project includes shift management as well as getting completed surveys. Since it has not been specified as to whether the agents have to work according to EST or PST, therefore, we'll schedule the agents from 12pm EST-9pm EST. This would ensure that we cover ALL the time zones and therefore get maximum survey completed. The agents would be working 5 days a week with Saturdays and Sundays off but if required, we can make it 7 days a week. The project budget of $3000 is the cost of employing a team of 5 agents for 1 month. Typically though, we work on per hour basis with a base of $8/hour. Since you'll be paying per survey, ($2.5 for incomplete and $7 for complete) therefore, we expect to get 2-4 incomplete surveys per hour per agent or 1-2 completed surveys. However, we can work out the payment criteria (Hourly or per survey) and payment details once we get to the negotiation table. We're open to negotiations and would prefer to settle most of the things at this stage rather than be stranded later on in the project. I look forward to a positive response from you and once again, I appreciate that you took time out and reviewed my proposal. Regards, Mohsin Malik
$3,000 USD in 30 days
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Flex Format & Layout Google SketchUp Graphic Design Icon Design Illustration Illustrator InDesign Industrial Design Interior Design Logo Design Maya
$1,600 USD in 5 days
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I am interested in your project and ready to start. please check your PM.
$2,500 USD in 10 days
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Hi Nick, My name is Rick and I represent and operate a call center located in Manila, Philippines. We have a talented pool of professionals who are college graduates with very good communication skills and able to do multi-tasking if required. We have been in the industry for nearly 6 years now and we have provided inbound and outbound calls for customers in the USA, UK, Australia and Canada. Our agents are experienced in both B2B and B2C telemarketing in the form of credit card pulling, appointment setting, email/chat support, customer service, administrative and VA functions. Also, they are organized, target-driven and results orientated with extensive experience in lead generation, building sales pipeline, negotiating and closing sales deals and key account management with B2B clients. The agent will be responsible for identifying, qualifying and generating new business leads and setting appointments with qualified prospects through inside sales activities such as pre-sales research, cold calls, prospecting, telemarketing and lead generation. They also have a thorough understanding of how a sales cycle works as well as concepts, process and procedures involving telesales. RESPONSIBILITIES: Develop and implement an effective lead generation campaign to meet or exceed established sales targets. Perform appropriate prospecting and screening activities to identify qualified prospects for new business development. Updating of CRM on a daily basis such as scheduling task lists and appointments. Effectively overcome client objections. Collaborate with appropriate internal resources to develop pre-sales collateral. Make follow-up calls to qualified leads. Maintain up to date schedules on sales & business development consultants to ensure availability for appointments. Maintain open communication with sales & business development consultants. Maintain written documentation of sales activities in order to facilitate appropriate reporting on a weekly basis. Maintain a thorough working knowledge of all services offered by the client and awareness of the market. EXPERIENCE: Three (3) years of related experience with a minimum of two (2) years within the Pre-Sales and Lead Generation. SKILLS: Successful track record of setting appointments with medium to large size accounts Strong research skills and attention to detail Demonstrated organizational and planning skills Ability to effectively work autonomously with minimal management direction Ability to take initiative and manage time effectively
$3,000 USD in 30 days
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Hello. We are sales and marketing professionals with excellent phone and people skills. We have experience in dealing with sensitive and confidential information over the phone. We can provide efficient, energetic, and effective data collection for you. Our bid is for 425 completed surverys at $7.00 per hour. These surverys will be completed in 5 calendar days or a typical Monday through Friday business week. We look forward to working with you. Thank you for this wonderful opportunity.
$2,975 USD in 5 days
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We are a BPO callcenter working with 50+ seats we can provide you qualtiy servies on your project.
$22,500 USD in 7 days
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We are a Philippines based call center and making outbound calls. We have experienced agents who have been in surveys and I can assure you that we can give you excellent output on your survey. Hope we can discuss more about this campaign. Please check your PMB
$1,500 USD in 30 days
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We are a 15 year old call centre based in Toronto, Canada. We have worked with some of Canada's most recognizable companies and feel we could bring our extensive experience to your project. Please forward me more information on this project. Thanks Barrington
$2,000 USD in 30 days
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Hi, Please check PM.
$1,500 USD in 3 days
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About the client

Flag of UNITED STATES
Burnsville, United States
5.0
2
Member since May 13, 2010

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