Asterisk 11 AGI Call Queue Monitor xx -- 3

Closed Posted 7 years ago Paid on delivery
Closed Paid on delivery

This project should support Asterisk 11 on top of FreePBX 13. This is why I am asking for AMI to be used, not ARI which appeared in Asterisk 12. Keep in mind this is a fairly simple project which should require less than 75 lines of code. Please specify which language you plan to write it in to be considered for bid.

I would like to have you make scripts using Asterisk AMI to monitor call queues and send sip notify pushes to phones as Queue statistics change. I have already written the [login to view URL] to support Yealink phones and you simply call Action: SIPnotify through the manager interface to trigger this. The functionality would be as follows:

1) Whenever the active number of calls in a queue changes, the script would push a status line to all of the phones which are currently a static or dynamic member of the Queue and are not in a Paused state. This status would say QueueName:NumberofCurrentCalls CA:callsanswered CU:callsunanswered SL:servicelevel%. Example: SalesQ:4 CA:10 CU:2 SL:3% ... CA: is the same as C: in show queue and CU: would be used for A:

2) All phones that have entered a Queue paused state will have a sip notify sent to say "Agent XXXX PAUSED", trigger a flashing LED, and set a button to say "Unpause" using three Action: SIPnotify statements.

3) Phones which exit the pause state will reset the display status back to Queue statistics, un-flash the LED, and set the button back to "Pause" using three Action: SIPnotify statements.

If you are familiar with it you may also use the FreePBX 13 built in PHP library support of Asterisk AMI, but a standalone module is fine as well. Either way, please provide source code for ongoing maintenance.

PHP Software Architecture

Project ID: #12814797

About the project

Remote project Active 7 years ago