CUSTOMER SERVICE

Dear Sir/Madam, I wish to express my interest in the vacancy you have advertised. I have many years experience in customer service up to management level. My most recent position was as a freelance customer service agent working for a client based in the US, managing her client's customer service desks. My roles included responding to customer support tickets raised via a helpdesk set up called Zendesk and Intercom. The main support queries I was in charge of was software access details via a wordpress admin panel, billing and refunds, general sales enquiries and bonus/product delivery. Prior to this position I was a full time student in chemistry, receiving my HND in 2015. I have held positions in a pub business as the administration manager, a contact centre advisor for the Criminal Records Bureau and also as a deputy manager for Ladbrokes. I am experienced in the use of MS Office, telephone customer service, face to face customer service and email communication. I am a responsible, trustworthy person, shown in my roles as a deputy manager and pub manager where I regularly handled high volumes of cash and processed invoices on a daily basis. If you require further information, please do not hesitate to contact me. I look forward to hearing from you at your earliest convenience. Yours truly, Ms S Lee

If selected to do the task at hand, with my relative experience working as an IT Technical and Customer service representative and developed skills, I am able to fit the criteria you are looking for. I will ensure that what is being asked for is delivered correctly and accurately based on standard practices observed. You may reach me via email or thru here via messenger. Thank you very much. Cheers.

• 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided data entry support in most of the projects and delivered good quality work.

I am not the best candidate I think because I am the right one. I have 5 years experienced in BPO company I worked in different companies like Telus Canada, Virgin Mobile USA, and Verizon. Im also a hardworking person and I cant think any job that I am best except delivering excellent service to people ../clients

I have 7 years experience of technical support, virtual assistance, and customer support. I already worked for organizations like FIbernatcs, CLoudatcost, Penny POP Inc, hostingfarms etc as customer support manager. I am available for long-term basis and can start immediately. Thanks

Hello Sir We are providing services over REST web services based apps + E-commerce apps like Magento, Woocommerce based + Social Networking apps, Geo-Locations based apps, Classifieds apps, + Social Media APIs - FACEBOOK API, TWITTER API, GOOGLE+ API, FLICKR API, + Google Map API, Google Direction and places API + Paypal, Stripe and various payment gateway integration + Apple Push notifications, GCM, Airpush and various others 3rd party push api + SDKs like Admob, Chartboost , Mobclixs , iAds , Flurry, Google Analytics etc. + Magento, Woocommerce, Codeigniter, Core PHP, Wordpress We have large team of iOS developers, Android Developers, Web Developers and Designers who can make your idea to reality and be part of your success. thankx

Hello client, I am a talented and dedicated writer who will go above and beyond your expectations in order to provide the best service possible in regards to your project. I possess Bachelor’s Degree in Mass Communication with a minor in linguistics and as a result I am fully capable of completing your task to perfection. For over five (5) years, I have worked on my writing skills which are the perfect level of experience for any job in my area. I am interested in long term work- I hope we can use this job to build a long term relationship. In all I do, I ensure to deliver my best or nothing at all – I believe that failure is not an option. I look forward working with you; I humbly await your reply on this task. Thank you

i am qualified for the job your looking for as you know i have a year and half experience in BPO industry here in the Philippines.

With more than 10 years experience in technical and customer support I feel I am capable of providing what you are looking for. Looking forward to knowing more on the process and its requirements. If you need references they can be provided. Me and my team are engaged in providing technical/operational and RMA support for a leading US based musical instrument manufacturing company at the moment, we have experienced resources available who have learned their trade with processes like Dell, Hp and BT, hopefully you will give us a chance. Please let me know if you have any questions.

I have years of experience in customer service and telemarketing. i have skills that can assure the prompt completion of said project.

i have a BPO experiance for 5 years so i could handel this job effectively and effectively

A proposal has not yet been provided

Hello! I am Moustafa from Egypt, I am interested in the job offer as it completely fits my skills and I would love to discuss the details with you as soon as possible. Looking forward to speak with you soon! Stay well!

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I have a call center team of 10 agents. We can work for any type of outsourced call center. It can be inbound or outbound call center, email or social media service. We also run international call center from Bangladesh. Please let me know in details about the project requirement. I would fit myself best for your requirements.

Hi, Greetings from Vadodara, India. My name is Kushal Patel and I have been into outsourcing industry as a freelancer and as an Agency representative for about 2 years. I have studied and graduated my high school from United States, so communicating in English comes natural to me. I have worked with quite a few clients in past couple of years into various projects like Customer Services, Taxations, Loans, Accounting and Book Keeping, and Sales & Marketing processes. Experience: 1. Affordable Medical Clinic & Pea ridge Family Care Center - Pensacola, Florida, U.S Customer Service Representative As an answering service agent for clinic's front desk As an appointment setter for annual patient physical exam. Main Responsibility was answering the front office and taking caring of patient queries. Working in EMed software and passing forward patient medical records and prescription request to appropriate parties. 2. Patriot Tax Services - Mobile, Alabama, U.S Sales & Marketing Manager Sales & Marketing for their growing franchise. Customer Support for the franchise owners. Provide training for the franchise owners. Recruiting for tax preparers. Main Responsibility was bringing in new clients (business owners) to purchase our Tax preparation franchise. Training the clients. 3. BIBA Medtech Insights/BIBA Medical Ltd - London, United Kingdom Market Research Executive TAVI (medical procedure) Research. Conducting medical research survey regarding TAVI utilization with doctors in Europe, Asia and Middle East. Conducting doctor interviews over the phone and email. 4. Australian Institute of Professional Pathways (AIPP) - Sydney, Australia Marketing and Accounts Manager Bringing in new agencies and schools that can provide our services to their students and customers. Bringing direct sales through our email marketing campaign. Also acting as customer services executive (Skype) for the new customers, agents and schools. Maintaining CRM (Insightly). Maintaining agent and school relation email (Gmail) and phone (Skype) correspondence. Direct customer Email correspondence through ActiveCampaign. Maintaining agents and schools student registers. Reviewing contracts, terms and conditions regularly. Awaiting for your positive reply and hoping to hear from you soon. Thanks And Regards Kushal patel Cell: +91 9913170371 Location: Vadodara, Gujarat, India Skype: wbsolutionspvt

Hello, I represent a company that works for outsourcing services, costumer support, inbound and 24/7/365 service. Let me know if you are interested. Thanks

I have experience working in a call centre and as a receptionist in a three star hotel. So, i have the potential and capability to work again as a customer service or call centre.

A proposal has not yet been provided

We can discuss and negotiate the commercial and proceed further, you can drop an email allendavis.n gmail com or reach via 919884201425.