Customer Service Representatives.

SYSTEM ABILITY LIMITED(SA). We help Business and Technology Professionals to manage and support their computer systems and align their IT strategy and delivery with their business goals and requirements. We do this through two complementary customer service teams: Our Managed Services team delivers steady-state services including critical system monitoring, network security, data backup and user support; and Our Professional Service team delivers business capability services especially in the area of infrastructure and platform migrations, including Windows operating systems and Oracle database upgrades. OUR COMMITMENT. We are proud of having a reputation for efficient, flexible and competent working procedures. Our continued commitment to invest and provide training for our employees enables them to adapt to this ever changing industry and ensures that we as a company, can offer you a comprehensive, guaranteed and reliable service. JOB DUTIES AND RESPONSIBILITIES Customer Sales Representative(CSR). As a sales representative you would be in charge of System Ability Limited products and services. You’ll also be using your excellent communication skills to deal with a broad range of customers. You’d also need to be confident and have the resilience to carry on when customers turn you down. You also will have to *Resolve customer complaints via phone, email, mail, or social media. *Use telephones to reach out to customers and verify account information. *Greet customers warmly and ascertain problem or reason for calling. *Cancel or upgrade accounts. *Assist with placement of orders, refunds, or exchanges. *Advise on company information. *Take payment information and other pertinent information such as addresses and phone numbers. *Place or cancel orders. *Answer questions about warranties or terms of sale. And lot more BRIEFING SUMMARY You will be enlisted for 2 weeks training programme. Find Training programme details below: *You will have to be online from 9am to 12pm daily for training programmes as you will be given series of tasks during training. *You will resume work fully after training and your working hours will be 8am - 4pm your time zone. *Whether or not you have an assignment or task to carry out you will be paid for $25/hr and for 8hrs a day as long as you are online during the stated hours. *You have to keep strict record of time and activities. A time sheet should be sent in every Friday's days for monitoring (In your own format). *In carrying out any assignment or task a progress report has to be emailed every Friday to me. *You are paid weekly. *There is no start up cost, the training would be administered on line, this is an Internet based position, and the base pay is $20 per hour During training and $25 per hour after training. *Either party is free to terminate at any time with notice. *At the end of your training, you will receive a 1099 form at the end of the year as you are listed as an Independent contractor. *Benefits include: 401k, health and dental, paid vacation and 2 weeks sick leave you will be enrolled for this benefits after 2months after which you would become a regular employee of company. WORKING EQUIPMENTS Equipments will be provided for you by the Company asap. This includes a Hp Laptop/Notebook for mobility and some other software for accuracy, Speed of data processing, Time Monitoring and Effectiveness,(4 in one Zebra ZM 400vvBarcode Printer and Cards,Fax Machine,Scanner,Photocopier Machine, 4 Drawer Cabinet and Office Desk). Details on the Uses and delivery of these equipments would be provided to you ASAP. You would be Given the Following to start work with after training * Staff User Name and Password for Our Website Link ( For easy access to company data and task for each day Employment Supervision)