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Help with customer support

We are a fast paced tech company looking to add a part time

customer support representative to our US based company for

our Vietnamese customer base. Right now we have a 100% english

focused staff for our customer support and we have need for someone

who speaks Vietnamese and English. You'll need to be able to

perfectly communicate with all of our English based operations

while delivering great customer support to our growing Vietnamese

community.

We help marketers and entrepreneurs sell t-shirts with no risk and no support. We handle it all.

What you will be doing is communicating directly with our sellers daily.

Helping them with their questions in their native language.

-Email Support

-Facebook Group Support

-Content translation (relaying the same message we are sending in English to sellers, in Vietnamese)

Basically, you will have a set of about 100 sellers who we already are giving

support to via email. It's just all in English at the current time, we need someone

who can come on part-time and work with our English based staff to better

support our Vietnamese community.

This is part-time, long-term work that could grow into full-time work later.

If you're fluent in both languages and want to work in a great environment

with great people. Apply.

Chat soon,

Skills: Customer Support, Virtual Assistant

See more: customer help desk software, voice message japanese translation, message urdu translation english, help desk french translation

About the Employer:
( 0 reviews ) Egypt

Project ID: #12126280

23 freelancers are bidding on average $167 for this job

Excelentt

Kindly share more details about your business. Have you created canned responses / call scripts? I have done the exact same task before and handled almost every situation faced by ecommerce and subscription based b More

$30 USD in 1 day
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5.6
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monishahere

Hi Thanks for checking my application, I am available to take this assignment further & can continue with the testing phase for this project. Lets discuss more over a call or chat. Thanks Gary

$155 USD in 3 days
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tuhindo82

Dear B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). I have just seen your Job posting and upon More

$250 USD in 20 days
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whyfor13

Hi there, I'm a native Vietnamese with very strong English currently being a professional translator on Freelancer. I'm kind of smart and have high responsibility for everything I work on. And I'm so interested in t More

$155 USD in 3 days
(1 Review)
3.3
TameaG

Hi, I'm highly experienced in the customer service field. I managed several successful multilingual online stores and one of my primary duties has been email customer service and live chat. I'm familiar with internet m More

$155 USD in 3 days
(1 Review)
2.5
EngSafe

hi, i'm the right person for your job ! , i'm online 12-16 hours a day ! my internet speed is very good, I can respond to customer inquiries in a timely and professional manner, through a ticket-based support system, a More

$250 USD in 30 days
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2.2
chyconsl

Hi, I have read and understood the project outline and will gladly offer an outstanding service. Please give me a chance. A trial will convince you. Looking forward to work with you. Thanks

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bizover

Hi, I am Hoai.T, I can do this stuff easily, can you send more details of workflow? Pls hire to start, send trial task if you need so I can complete soon. Thanks

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0.0
Cuctran

Dear Sir/Madam, I am writing to apply for part-time Vietnamese supporter to your Vietnamese seller community. As for my employment history, I used to work as in-house technical translator for a worldwide engineer More

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machthao

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cyberkid1603

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ngaduongvan

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haibg2111

Dear the potential client, My name is Hai. I'm a Vietnamse native speaker. I worked as a VA for a foreign FX trader in Vietnam. My job was to support Vietnamese via phone, email, manage their forums and Facebook, a More

$250 USD in 30 days
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