Closed

Call center representative

We are looking for a friendly and hard-working Call Center representative to join our growing team. The individual in this role is be responsible for answering all incoming calls and emails, fielding customer questions and complaints, and transferring potential leads to our sales team.

Candidates should have an outgoing and positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.

Call Center Representative Duties and Responsibilities

Field incoming calls in a timely manner throughout shift

Identify customer questions, complaints, concerns, and overall needs

Provide sufficient answers and solutions to all customer queries

Handle customer complaints respectfully and professionally

Redirect customers to appropriate departments and teams when appropriate

Generate leads for sales team by screening callers and identifying potential sales opportunities

Ensure all voicemails are answered immediately

Maintain professional relationships with customers through ongoing excellent customer service

Follow up with callers on complaint/question status, ensure resolution

Collaborate with call center team members, sales team members, and other company departments to ensure overall customer and product satisfaction

Meet or exceed call quotas and sales assist quotas, both personally and as a team unit

Follow all communication procedures, policies, and guidelines during every customer interaction

Perform duties and responsibilities with our customers’ satisfaction as your number one priority

Skills: Call Center

See more: professional call center british accent, looking call center representative agent supervisor software, copywriter hiring manila call center customer service representative mitsubishi, call center representative training, call center representative job description, call center representative skills, call center representative part time, call center representative from home, call center representative salary, call center representative resume, call center jobs, copywriter opening manila alabang boys call center customer service representative, freelance writer manila hiring call center customer service representative, call center representative, call center representative work from home, at home call center representative jobs, call center representative cvs hourlt, call center representative jobs, call center representative jobs at home, call center representative jobs from home

About the Employer:
( 0 reviews ) Coquitlam, Canada

Project ID: #21093461

15 freelancers are bidding on average $136 for this job

karanigt

Hello, I would be glad to have the chance to discuss your project with you. I’m skilled enough along with 4yrs experience in telemarketing. I am skilled enough to work on campaigns like data entry, Appointment Setting, More

$40 USD in 4 days
(0 Reviews)
0.0
PANDITUJJWALSHA8

Hi, I am looking forward to get this opportunity to work on your "CALL CENTER" project. I am really interested to get few more details about project in chat box. For making you assure about my work let me tell you tha More

$100 USD in 7 days
(0 Reviews)
0.0
$155 USD in 3 days
(0 Reviews)
0.0
mutuanikita1

I am interested in taking up this position as a Call Center Representative. I am an experienced customer services executive with five years of invaluable experience working in the customer support departments of leadin More

$140 USD in 7 days
(0 Reviews)
0.0
OSS2019

As we are a start-up company having 5 Customer Care Executives, we would give our best to this process to help it grow.

$135 USD in 7 days
(0 Reviews)
0.0
bpo0995

After reviewing the job post and the description I believe I am the best fit for this role. I I have been working in customer service for over ten years and specialize in phone support. I have a great experience of ans More

$250 USD in 7 days
(0 Reviews)
0.0
markjasmin

Greetings! My name is Mark, Filipino, MBA Graduate with over 10 years of professional experience in field of sales, marketing and customer service. I am writing to show my deepest interest to work with you in this proj More

$140 USD in 7 days
(0 Reviews)
0.0
as30382718

I am a experienced person and I can do work in time Relevant Skills and Experience call center , typing , copy typing ,

$155 USD in 3 days
(0 Reviews)
0.0
vw8308680vw

Dear Hiring Manager, In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. I have well experience of cold calling, email handling, CRM, [login to view URL] More

$30 USD in 7 days
(0 Reviews)
0.0
michellefrankly4

I am interested Relevant Skills and Experience I am able to communicate with customers effectively, I have good written skills, I am a native English person and a self motivated individual willing to work and provide More

$155 USD in 3 days
(0 Reviews)
0.0
VACSR2019

Hello, I would like to express my interest in the Customer Service Representative position. I am a self-motivated and progress-driven employee. With a long-standing record of initiative and innovation, I have develope More

$200 USD in 40 days
(0 Reviews)
0.0
leov1

As a Contact Center we have great experience in Customer Service . Will also give you the flexibility to audit the agents before we go LIVE . We are new to Freelancer but have been in the industry since 2009, all the r More

$200 USD in 7 days
(0 Reviews)
0.0
mg0126

Hi! I am a tenured customer service representative that acquired all the ability that you mentioned. I can handle all types of call with a pleasant and polite tone of voice. I have this power to assist the caller up to More

$30 USD in 5 days
(0 Reviews)
0.0
shawonlb

I have done a program name Call Center Operation at Centennial College, Toronto, ON. So, I think I would be the best candidate.

$166 USD in 3 days
(0 Reviews)
0.0
manishavatsy

Hi !! I have 12+ years of working experience with corporate and most of my job responsibility had been with customer interaction, sales & business development. My experience in the service industry has taught me how to More

$150 USD in 5 days
(0 Reviews)
0.0