Customer service agent, Czech language native

I am respected Czech/Slovak Customer Service Manager with 5+ years’ experience, including 2 in management, accustomed to working in fast-paced environments with the ability to think and act quickly. Key skills include: ● Ability to Handle Difficult Clients ● Excellent Interpersonal and writing Skills ● Experience in Supervisory Roles ● Team Building & Leadership ● Internal & External Communications ● Able to Set Up Business Centers PROFESSIONAL EXPERIENCE HS Plos, d.o.o., Slovenia CZECH CUSTOMER SERVICE MANAGER Created whole customer service infrastructure - livechat, e-mail ticketing, inbound/outbound calls, WhatsApp and Facebook messenger. Designed and provided training to all staff and management on the use of Word, Excel, and PowerPoint, as well as customer service protocol. Notable accomplishments: ● Managed dozens of staff at these business centers across the Czech Republic. ● Helped double the client base for online shop. I am waiting for your feedback, Ales

Hi There, I am Shanti Ara. Offering a high quality jobs with cheap rate. No compromise about quality. Your job is looking easy to me. I can solve your problem within short and flawless. I think, It's need to know more details to start your project So let's chat for more delaits. Regards Shanti Ara

Creative writing and customer support expert at your service! Hey there. My name is Stephen, a freelancer who not only loves his job but also quality oriented, undertakes clients’ instructions meticulously and believes in timely delivery of service. I’m well-versed in working with Microsoft Office and online documents such as Google Docs and Google Sheets. Professionally, I have been a writer for 1 year now. I have a very keen eye on grammatical errors, in addition to possession of a very strong command of the English language as a result. Additionally, I have sufficient experience in the conduction of research which I believe will be a plus if picked for the job. Working as a virtual assistant has further sharpened my skills making me feel confident that I can handle your project and deliver as expected. Kindly visit my profile for more details. It is my intention to execute the perfect job for you within the most pocket-friendly confines. I’m eager to receive your feedback. Thanks in advance. Best regards, Stephen K.

I can do data entry and Excel office work. I want to do my job very well. I want work

Good day, I would be interested in more information about the job. I think I am able to fullfill the requests stated in post. Thank you in advance.

I am a native Czech speaker with experience in various positions. I have enough time to meet the job requirements.

I can offer you a fast and efficient communication between you and your clients. My time posibilities are 4 hours per day at maximum. I write all ten fingers with correct czech. Looking forward to hear from you. Ales

Hello, thank you for your project, I would like to offer you my servies, I have more than 4 hours daily and my writing skills are excellent. Here is my experience: Czech/Slovak Customer service 02/2013 – 04/2015 Czech T-mobile Customer Service and Sales Advisor ●Took inbound calls, dealt with questions efficiently and effectively and input data into ICT systems ●Gave customers the correct advice, and after understanding their needs, up-sold services and turned objections into sales opportunities ●Assisted in training new members of staff ●Cold-called customers to up-sell services ●Worked to ensure all individual and team targets were met ●Used tact and discretion to discuss customers’ estates to ascertain whether probate was required ●Developed a number of incentives for team members to achieve targets 04/2015 - 02/2019 Czech post Customer Service Assistant ●Provided excellent customer service at all times ●Assisted customers with finding suitable products and checked availability in ERP System ●Maintained a friendly manner and calm, positive demeanour when handling complaints Regards, Katerina