With more than 10 years working in the BPO industry as Technical Support, Customer Service, Billing Support, Email and Chat Support, Fraud Prevention Specialist, Fraud Recovery Specialist.
Also as a Quality Evaluator for chat, email and voice support for technical and billing account.
Technical Support Escalations for a US based telco handling Phone, internet and cable services.
Fraud prevention and Fraud recovery specialist for a US based bank.
Email marketer of a Canadian based company that caters credit card software to prevent losses.
Manages email (Outlook, Gmail, YahooMail, Ionos, etc.)
Experienced level in Microsoft Office.