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Customer Service Rep

$8-15 USD / hour

Closed
Posted over 8 years ago

$8-15 USD / hour

Hello! Thanks for taking a look at my project. We have a specific customer service position, which will be managing: -Customer onboarding -Account management -Saving refunds -Following up on support issues Training will start at $10/hour. Once you're fully trained, you will receive $12/hr. There will be about 10 - 20 hours/week. The successful canidate may have full time work become available. Looking forward to hearing from you! Sara
Project ID: 8695417

About the project

50 proposals
Remote project
Active 8 yrs ago

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50 freelancers are bidding on average $11 USD/hour for this job
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Hi! Our business is to make yours effective and efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, Total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, English online Teacher, Outbound sales, Article Writing, Blog, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. We are a highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have 2 agents who have more than 5 years telemarketing and customer service experiences. Please do let me know if you have further questions. Cheers, JM
$10 USD in 20 days
5.0 (32 reviews)
7.9
7.9
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A proposal has not yet been provided
$12 USD in 20 days
5.0 (70 reviews)
6.4
6.4
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A proposal has not yet been provided
$12 USD in 20 days
5.0 (2 reviews)
6.6
6.6
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Hello Sara ! I have 5+ years of experience in customer support and admin support tasks. I have done live chat support, admin support, email handling, phone support, content moderation, ticketing system, list creation, web to excel tasks, product entries, data scrapping, real estate tasks and more admin related tasks. Kindly share more details about your business and start training. Looking forward to your message.
$8 USD in 25 days
4.8 (18 reviews)
6.1
6.1
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I am applying as an experienced customer service/administrative personnel who is self motivated, innovative and goal oriented individual. I have excellent English, Writing and grammar skills and I communicate very well with persons on an overall basis. I have a positive and dedicated approach to tasks and always willing to offer quality assistance. My experience and training have strengthened my dedicated approach to my work and has motivated me to become aware of the importance of establishing excellent service to clientele. I am able to work during the hours requested. I look forward to discussing further job details with you and see how best we can work together.
$10 USD in 20 days
5.0 (2 reviews)
5.1
5.1
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Hello, hope you are doing well, I am here with good past experience and I have good communication skill and I am dedicated and hard working person. Looking for a long term position. I can do this with 100% accuracy and will reach your expectations I believe. Looking forward to hear from you. Waiting for your prompt response. Thanks & Regards, Hiren.
$8 USD in 40 days
5.0 (3 reviews)
3.2
3.2
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Hello! Please consider my bid for this project and for more contact me via message here,for more check my profile for reviews and here is my short Summary.. Well I am an Experienced Lancer,Check My Portfolio, doing work from a long time for other websites like odesk and elance along with other online markets. Professionalism , Truthfulness,hard work and dedication for your project will be my plus for you. Rates and conditions are adjustable....For More Info or Details or even Getting know my potential Private Messages are more than Welcome.... Thank you
$8 USD in 15 days
5.0 (1 review)
1.7
1.7
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Hey... As a virtual assistant I have done things like: internet marketing, administration, internet research, data entry, Photoshop, responding to emails, using Google Sheets for updating work of team members and Excel work. I've been interviewing candidates for different job positions for that particular company. I had prepared all questions that were needed to be answered. So I conducted the first round of interview. I directed calls, scheduled appointments and coordinated teams. I am a quick learner, if something is unknown to me I never consider it as some sort of problem. Everything can be managed with a strong will. I have been volunteering for more than 3 years in a humanitarian organization "Srce" which provides support to people that are in some sort of psychological need. I provide support via telephone, e-mail and web chat. Through this job, I have learned to deal with all sorts of people and always stay positive and kind. So my caring nature and top-notch customer service skills are surely to be shown in making an impact on my customers’ day. As a psychology student, I have earned interactive skills and learned assertive communication. HR, marketing and management are the big part of my studying. My skills are well adjusted to your cravings. I have strong sense of responsibility, I am motivated, analytic, creative and well organized. All in all I like to use my head. I am always available for your possibly new indications while I am still working. Greetings
$10 USD in 30 days
5.0 (2 reviews)
1.6
1.6
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Hi there! My name is Lyn Cruz. I recently moved back to the Philippines after living in Vancouver, BC for about 14 years. I believe you should hire me because I have an extensive experience in customer service, which also includes data entry, customer handling, supervisory position, etc. When I work, I ensure that I provide the best quality of work, done with proficiency and accuracy. I am fluent in English, both in writing and speaking, which I believe will be beneficial for the company. I am looking for a company that will also be beneficial for me in terms of working with a great team of people and providing assistance and guidance when needed. Thank you for your time and consideration.
$13 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hi there Good Day!! I will best fit this project due to the following reason 1) I am working as an Customer Support Manager and WFM from past 5 years. 2) I am already handling a team of 30 person for the technical Support. 3) I can assure that I will be suitable candidate to do this Job. 4) I am internet lover and as this job is totally looking interesting for me I would 100% will do this project with efficiency and within deadline. Looking for the reply asap. Regards Arvinder Sandhu
$13 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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I am writing in regards to the open Following up on support issue and other workers position on your awesome team. With my superb customer service skills, attention to detail and pride in creating a welcoming environment for all customers are a perfect match for your esteemed business. I am committed in delivering the best possible customer service that few can replicate as I am respectful, friendly, and always willing to help. No matter what the situation is, good or bad, there will be a positive outcome. Through my work experience I have proven to be a mature and reliable hard-worker, with minimal flaws; and who inspires the people around me. Hard work and dedication is something that I take full pride in. I believe that there is only one way to work, and that’s HARD. I productively and efficiently plan my priorities and strategically waste no time. I maintain positive relationships between all staff and customers in both high & low-volume, fast & slow-paced operations. I understand being a great leader that can efficiently plan accordingly without wasting any time is extremely important and essential for a thriving business. I proudly provide my best in quality leadership and customer service dynamics , along with my experience and personality, I can help with any business’ success. I am very interested in being a part of your team and no matter what my tasks are – hard work, speed, efficiency and concentration will be practiced at all times. Than you Best Regards Tom
$12 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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I am recent Graduate from College of Business, Colorado State University. I believe that I have excellent communication skills and will do best on this job.
$8 USD in 22 days
0.0 (0 reviews)
0.0
0.0
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I have over 9 yrs. of customer service experience and have worked with leading BPO industries in the Philippines. I have excellent communication skills and a very well rounded person. I provide excellent result and values good feedback over performance. I am looking for an online par time job to earn extra income while completing my 2nd degree in College and found myself highly suitable with your qualifications. I will be looking forward for a phone interview. Regards, Ruselle
$12 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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I will admit that I don't have any customer service experience, but I do have a little in retail sales. I do however have considerable experience in windows and linux along with the A+ and Linux+ certifications.
$9 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$12 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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I'm one of the best candidate because I've been in the call center industry for more than 9 years providing customer service.
$11 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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I believe that I am perfect for this project because I am very detail-oriented and focused. Although it was described as an easy job, I still would make sure that everything is done correctly without any errors. Although I am working full-time, I still have a lot of time to allot on this job.
$11 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hello, my name is Anastasia. I am business development manager of MoveUp Solutions. We are outsourcing company which specified in telemarketing, customer care, technical customer support, virtual assistance. We work with companies and clients through all over the world. I would like to tell you about who we are and what we do. More than 5 years we provided different type of services for clients and companies that need us. We use individual approach with every client, arrange special training courses for our agents for particular project. Our agents have great communication skills, able to work in high pressure environment, solve task in a workable and timely manner. Our agents are fluent in English and also we have native speakers in our team. We have experience in dealing with refunds issues, handling support etc. General experience of our agents more than 5 years in different customer care spheres. We have agents who are great in consulting clients via phone, email or live chat. Also we have agents with huge technical background who perform function of technical support specialists. They have troubleshooting skills, experience in work with AD, Exchange, CRM, Outlook, Office 365, various remote control tools, mail filtering, backup, installation issues, VMvare view, Cisco Any connection, VPN issues, Citrix, Sharepoint platform etc. Please, feel free to contact us on skype: moveup.5
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir or Madam, With more than 8yrs of experience in customer support, I'm well acquainted with customer's need, solving issues and managing accounts. Such jobs are my daily practice. Worked with multiple CRMs like Zendesk, RightNow Web and SalesForce. - I learn quickly. - Know Excel, word, power points and e-mail clients. - Achieve set targets. - Answer e-mails/tickets/cases within given SLA. - Customize and personalize responses as needed. - Good technical knowledge. - Believe in long-term relationship with client. - Comfortable with timings. I recently became active on this site and hence you can see that I do not have any ratings/testimonials to show you. I can assure you that if you work with me once, you will always work with me for these kinds of projects. If you have any question, feel free to send me a message. I highly value our relationship, and I'm available for support. Thanks!
$10 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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PROPOSAL My name is Samuel Tabiri Otchere and 31 years old and i live in Accra with my wife,i am 6 ft tall and a Ghanaian. A university graduate and I have 11 years working experience in customer communication, sales and marketing. I am great with people which makes working with customers exciting, easy and fun. Managerial Skills I have a great managerial skills which makes me able to independently handle each work,meet deadlines and make informed decisions. Some of my skills are great presentation and communication skill,the tenacity to understand customers even difficult ones are all very important skill one needs if you are going to excel as a customer rep. I am blessed to have all these qualities which i believe can go a long way to help your business. Bidding Amount: Your amount stated falls with my charge per hour. I will also keep you updated on work progress each time if i am selected. I can also complete each work quickly and promptly however depending on the volumes i can clearly state when work will be completed. Excellent Work: My experience and character goes with paying lots of attention to details,accuracy and speed. I will be able to work for you quickly and promptly with no excuses.I am sure if selected it will be a great decision for you. Thank you
$12 USD in 3 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
EAGLE POINT, United States
5.0
13
Member since Dec 24, 2010

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