Find Jobs
Hire Freelancers

Customer support for e-commerce platform - live chat - flexible schedule

$30-250 USD

Closed
Posted almost 2 years ago

$30-250 USD

Paid on delivery
We are looking for a person who can provide customer support in English for our e-commerce sites in Switzerland. Answer general questions of customers and advise regarding our products. No experience necessary and flexible working hours. We will provide you a quick training. Ideal for someone who spends time in front of the computer working on other projects and is available to answer questions quickly from customers when they come to the site. For example during 1h there might be a few questions which take 1-2 minutes to answer and the rest of your time you can use to continue work on your other projects. Payment for this project will be weekly according to a number of answered enquiries.
Project ID: 33778548

About the project

194 proposals
Remote project
Active 2 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
194 freelancers are bidding on average $142 USD for this job
User Avatar
Dear prospective client from Switzerland, I understand you require customer support for e-commerce platforms. I can provide customer support in English for your e-commerce sites in Switzerland, answer general questions for customers and advise them regarding products. I am a full time freelancer with flexible working hours, and I can also work in any time zone required. I am always online working and I am readily available to answer questions quickly from customers when they come to the site. I am a virtual assistant with experience in customer support and chat support. I guarantee I can do an excellent job for you as my primary focus is perfect job execution for my clients. I am focused in my work, reliable, efficient, and capable of handling this task as I have prior job experience. I am committed to meeting deadlines so I always deliver my work on schedule. I follow instruction strictly and put in my best to satisfy my clients. I am ready to start work immediately and my rate is flexible and open to fair negotiation. Reach out to me, so I can get started immediately. Warm Regards, Adaobi.
$50 USD in 7 days
5.0 (3 reviews)
4.2
4.2
User Avatar
Hi I have read and understood your project requirements and I shall be able to work with you. Please leave me a message so that we can discuss more over the chat. Thanks M Faisal
$140 USD in 7 days
4.9 (5 reviews)
3.8
3.8
User Avatar
I allow myself to contact you in response to a publication concerning the recruitment of a customer advisor. Having worked in an online store for 3 years, I perfectly master the different messaging platforms such as: "Gmail, Outlook, Freshdesk, Zendesk, tidio, Slack, Gorgias". I also have experience managing social media pages: Facebook, Instagram, LinkedIn, Discord. I am fluent in French and intermediate level English. Here are my skills: On Shopify I know: "Check Order Status, Cancel Order, Refund, Change Address, Create Draft Order, Print Invoice". I also know how to use Oberlo to: Order, verifying customer information, get tracking number from AliExpress." On AliExpress: "track parcels, contact suppliers in case of major delay in delivery, lost parcel, order return". In addition, I already have experience handling PayPal disputes. Pending your news, please accept, Madam, Sir, the expression of my most distinguished greetings. Mathias Raphael.
$500 USD in 7 days
5.0 (1 review)
3.3
3.3
User Avatar
I have already completed same task for another organization. I have also experienced in web chat and BPO centre. I am ready to starts now. Thanks
$50 USD in 7 days
5.0 (3 reviews)
3.1
3.1
User Avatar
Customer support for e-commerce platform - live chat - flexible schedule Hi, I have seen your project details and completely understand the requirements. Kindly, award me this project so that we can discuss it briefly and start working.
$30 USD in 1 day
4.7 (8 reviews)
3.3
3.3
User Avatar
Dear Sir/Ma'am, I'm Keshav, working professionally as a Freelancer for over 10 years. I have a good experience working as a Customer Support Executive. I'm also good in typing with a speed of over 40wpm. I have also completed various projects that includes Data Typing, Data Conversion, Web scrapping, etc. I have a hands on experience in using MS Excel as well. I can assure you to complete the given work/project on time. Request you to consider me for your upcoming project and give me a chance to showcase my skills. Thanks and regards Keshav
$99 USD in 7 days
5.0 (2 reviews)
2.4
2.4
User Avatar
Hi There I agree with your condition . Please text for discus I am ready to start now .I will make a sample first if you like sample work then you can hire .I am ready to make free sample now. I have done many job like this. Please message me for detail Regards Manwar
$100 USD in 7 days
5.0 (1 review)
1.7
1.7
User Avatar
Hello Client, I can handle your customers with great communication, will provide 24/7 Live Chat Support for your brand. Patience is essential in order to deal with different customers and I can bring that to your brand. I have 2+ years of Customer Support Experience. I had worked with several Dropshipping websites in the past as well. I can provide live chat support for customers, manage inventory and coordinate with suppliers, handle disputes, ticket management etc... I am an expert in Zendesk, Reamaze, Zoho Looking forward to working with you Best Regards Abibat
$140 USD in 7 days
5.0 (4 reviews)
1.7
1.7
User Avatar
Hello There, I would like to offer my skills and capability to serve you as Customer support. I am an academically astute and highly-efficient individual, with a strong ability to multitask and prioritize, an ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. An energetic, creative, and innovative individual, able to adapt well to new environments and learn new processes quickly to achieve outstanding results. I look forward to speaking with you about this employment opportunity. Best Regards Shweta
$140 USD in 7 days
5.0 (1 review)
1.8
1.8
User Avatar
Interested in your proposal but first I need to talk because of I have some questions! Drop a message to my inbox.
$140 USD in 7 days
5.0 (1 review)
1.4
1.4
User Avatar
Hello there! I'm Tomilayo,a Virtual Assistant from Nigeria. I read through your project details and I'm excited to work with you as I have a vast knowledge about customer support. I can provide customer support in English for your e-commerce site in Switzerland. I can answer general question and advice to your customers regarding your product. I have a good network connection and I'm available to answer questions quickly from customers when they come to the site. I'm dedicated,I'm punctual,always ready to help and ready to learn,I'm reliable and trustworthy. I ensure I deliver my job satisfactoryly and also available to start working immediately. I'm open for corrections where necessary and my rate is negotiable. Kindly hire me and let's talk further about the project. Best Regards.
$140 USD in 7 days
5.0 (1 review)
0.8
0.8
User Avatar
Hi, My name is Shela and I'm interested in this job offer. I am self motivated person with strong interpersonal skills. I work efficiently both as an individual as well as with the team. I seek new challenges and try to think out-of-the-box while looking for creative solutions to a given problem. I am responsible for all of my task and always doing the best for the team with high quality work. I have 2 years of experience as a customer service representative for 3 different accounts. I hope you will give me a chance to work with you and I will put my full effort to fulfill my goal and that is to exceed my clients expectation.
$140 USD in 7 days
5.0 (1 review)
0.2
0.2
User Avatar
Hi, I would be delighted to learn more about the project, I have schedules available that could be of help to you
$140 USD in 7 days
5.0 (1 review)
0.4
0.4
User Avatar
Hello, I've been developing and designing websites For over 8 years. I can provide customer support in English for your e-commerce sites in Switzerland. I'd want to speak with you about your project. Are you available for a quick chat? regards
$400 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
MY ID IS NEW BUT I am a pro level graphic designer, Photoshop, Photo editing, Illustrator, Photoshop designing. with over 15 years of experience in Photoshop, Graphic Design, PDF, Brochure Design and Adobe InDesign, with specialization in Logo Design, advertising and corporate identity. I also have great experience in photo editing, flyers, banners, business cards, posters and all of your stationary, Caricature, Cartoon, mobile screen design and web design. But most important of all I love designing. I have gone through your project brief & feel confident to do designing & I can fulfill your requirements Please visit my portfolio for my sample work here https://www.freelancer.com/u/Masudazad Please open up the chat box to discuss further on that project Quality and client satisfaction are my top priority. I give you a guarantee your project will be done perfectly and on time. I will commit 100% to giving you a perfect job. Regards Masud
$30 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am interested and will be willing to start immediately. Let me know what you need from me, be it my CV, samples of past work or anything. Kind regards Tendai M.
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Good day Ma'am Sir, I have had customer service experience in a UK-based company for 11 months, and I'm willing and eager to learn new things that can help to gain more experience. I am a hard-working person, and I'm confident that I can do my tasks. I can do data entry with the use of Google docs and spreadsheets, and manage your Google Drive and Google Calendar. Lastly, my main objective for my clients is to give outstanding results, long-term relationships, and professionalism to my work. I hope you can give me a chance and I promise that I'll give my best! Thanks and stay safe!
$250 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, i am so ready to provide customer support in English for your e-commerce sites in Switzerland. I have an experience with similar of job, being an merchant merchandise officer on PT. Karya Anak Bangsa. On my previous job, i also answer general questions of costumers and partners who are collaborate with the companies payment product (Go-Pay on Go-Jek app) and advise regarding the companies payment products called Go-Pay. May i know more with your product, please? what is your e-commerce links? and also, may i know the detail of your product? If you want me to help you, you can chat me for more. Have a nice day! ;)
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Yeah I am ready to do this jobso please accept me I have experience in chat process for about 3 years
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello Client, I am a Customer Service Executive and I've read through the description, I'll like to take up the customer support task for your e-commerce and attend to customers inquiries. I have good knowledge of speaking and writing in English, experienced in sales, chats operation, chat box, customer support. I am available to take up task immediately and looking forward to hearing from you shortly. Regards, Busola.
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of SWITZERLAND
Geneva, Switzerland
5.0
59
Payment method verified
Member since Feb 7, 2015

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.