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i need a customer service / customer support specialist

$15-25 USD / hour

Closed
Posted over 4 years ago

$15-25 USD / hour

We’re leading a nutrition and weight loss company. We’re looking for an experienced call center / customer service reps, targeting US market - to call potential customers We’re looking for a long-term relationship with the right people, to build and do business together. Those found applicable will go through a training program. Please let me know if you’re interested to hear more. As we’re looking for English native speakers please attach a 1 minute video story about yourself.
Project ID: 22040025

About the project

29 proposals
Remote project
Active 4 yrs ago

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29 freelancers are bidding on average $19 USD/hour for this job
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Hi, My name is Janis and I have been here in freelancer since 2014. One of the preferred freelancer because of the good standing and have good feedback from previous employers. I was asked by the freelancer staff Ramona to bid on your project. I believe we can help you with your customer service/customer support specialist because I do have a team and are mostly my cousins/close friends that is why we have been working as a good team with trust. I can assign someone who fits your project requirement. My business is to make your business effective, profitable & efficient. We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of successful business & attracts repeat sales. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on my pro
$15 USD in 40 days
4.9 (90 reviews)
8.8
8.8
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Hi, If you're looking for a better virtual team to do Customer Support (Phone, Email, and Chat), appointment setting, cold calling, sales, Virtual Assistant and the like. We are based in the Philippines and we have a top-caliber team for you. We are trusted by clients from the UK, Australia, USA, and Canada by far. Maintaining client relationships for the long term process and giving them a satisfying end result. 10 years in the industry so we know what we are talking about. We build business offshore and connect to your customers online. Send us your interest. Thanks. Best, Paulkem
$20 USD in 40 days
5.0 (1 review)
4.6
4.6
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Hello , I am interested in your project and I believe that my experience and skills would make me a good fit. I would like to get more information about it. Looking forward to your reply :)
$15 USD in 40 days
5.0 (13 reviews)
4.6
4.6
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Hi, Reviewed requirements and we really apologize that we can't provide you the requested 1 minute video story as the freelancer.com doesn't allow to attach any file with initial proposal. Further, we can provide you skilled and an experienced call center / customer service reps, who has fluent English and also has years of experience of US market to call potential customers. We are a reputed IT firm with in-house team of 2 to 8+ years experienced customer support professionals. They all possess great communications skills and are well versed in providing both technical/ non-technical and pre-sales/ post-sales customer support services via emails/tickets/live-chat/social media/phone. Great exposure in assisting potential or existing customers/clients before, during and after a purchase of product and service with their relevant questions and suggesting information about other products and services as well. Apart this, also have great exposure in taking orders, processing returns, and updating customer information in the customer service database during and after each communication. And the best practice we do is that we log/save questions which are not answered in provided protocols, FAQs and database of questions and answers. Later, we do request to the concerned person to make us available with answers of saved questions or allow us to provide logical reply to gain regular business and to satisfy customers and maintain company reputation. Ready for trail run as well.
$20 USD in 40 days
5.0 (1 review)
3.6
3.6
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Hi, I am a seasoned telemarketer who has been doing b2b sales for more than 5 years now. I have worked in a lot of domains line IT, telecommunications, real estate etc. I have worked in US, UK and the Australian time zones. I have done business development, appointment setting, customer service, up selling and cold calling. As per the project description i have the expertise to achieve all the tasks mentioned in the project. Looking forward to speak with you.
$15 USD in 40 days
4.7 (5 reviews)
3.2
3.2
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I'm available to work for at least 30 hours per week. Relevant Skills and Experience Ive been a freelancer on Fiverr making similar requests.
$22 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Good p Relevant Skills and Experience Iyrk idiocy rift
$22 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager Greetings of the day Do you need a super-reliable assistant that can help you with your daily tasks, manage your online store, take care of your customers, and assist with your business operation? Make your life easy and let me do the work for you, so you can have more time and focus on your priorities. I can work hand in hand with you in reaching your business goals. You can definitely count on me when you need virtual assistance, email, phone, chat and back-office support, customer service support, lead generation, and also with social media managing, digital marketing, and creative designs. Key facts: • Proven track record of client's satisfaction with my work • Customer Service - over 8 years • Office and Administrative task - over 4 years • Email and Chat Support - over 3 years • General, Real Estate, and eCommerce VA - 1 year • Business Development and Lead Generation - 1 year • Social Media managing, Digital marketing, - I love to organize things, share new ideas that would have a positive impact on the business, and I'm open to continuous learning and constructive criticisms. My goals are to exceed expectations, deliver excellent results, and continually grow and achieve success with my clients. Thanks for reading my profile. I look forward to working with you soon. Regards Nesreen
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there, I would be quite interested in your offer as it sounds very intriguing. I am half-British, and speak/write in English at a native-level. I am entry-level in customer support/call centers, having worked for a few companies and am quite passionate on interacting with different clients. If you are interested in my services, please send me a message where I will happily provide the 1 min video story and also answer any and all questions you may have. Hope to hear from you soon, and nevertheless, I wish you an amazing day!
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have call center experience for over 3 years. I am interested to know more about the job. Let's have a chat! Regards, Lemuel
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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i will do my best
$22 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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hi I am asis kaur, I done BCA and also have customer deliate experiences and I also work as receptionist.
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, We would love to be your long term partner for all sorts of data entry jobs. We have been doing similar jobs since past 6 years. Please accept this application as formal proposal do the job for you and become your long term partner. We always provide 100 % quality results. I have never let anyone down. You can see my upwork score. Hope you will consider us for this job and atleast give us a chance to show you my qualities by doing some sample job.
$15 USD in 63 days
0.0 (0 reviews)
0.0
0.0
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I am interested in helping you and your company with this project. I understand that the project centers around providing customer service with calling potential customers. I am your answer to this project. I have a lot of experience working with people, presenting and sales. You absolutely will not be disappointed and you need me on this team. Cant wait to begin! If you provide me an email, I'd be happy to send you my minute video. Thank you for this opportunity.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, my name is shuvendu bhowmik. This job is perfect for two reason. 1. Worked as Customer Care Representative for 6 Years. 2. Currently Working Working as a process trainer for inbound voice support for leading one of the leading MNC. My expertise in handling inbound/outbound call will definitely add value to the organization. Want to join this project for my financial need. I will give my 100% for the work that i will be assigned to.
$20 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi There I would love to work on this Project ! My name is Dev Raj. I have 5 years experience in telemarketing for United States process. I have read your requirements for " Looking to create a call center to solicit Allstate insurance, for my agencies in California.". I am 100% capable for this job. I work in a team. I already work for united states process for staff recruitment. The company name is "KNACK GLOBAL SERVICES" based in Mohali Punjab. I worked there for outbond process for calling in united states. I can easily do this job for you. I am ready for the interview. My Questions: 1. Do i have to use my own number? IF yes then i have USA marketing number. 2. How much is your data or phone numbers for calling? We can also work according to your preferred time zone. Looking to hearing from you very soon. Best Regards Dev Raj.
$20 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hello, My name is Lee! How are you? I saw that you need assistance in getting the project done. I wanted to apply because I know that my skills will be a great addition to your roster in getting the job done. Offering you cost efficient but quality work. Hoping to hear from you soon! Cheers, Anthony Lee
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello ! I see you need some help offloading and upgrading some of the Processes in your business , I can help with that and can start right away ! We are having 20+ Employees , Kindly revert your exact man-power requirement We are an great fit for this role because we are having combined work experience of more than 50+ Years , Our Goal are to help you create streamlined processes that free you to do what you are awesome at ,While i handle this task We are looking for long term relationship which would eventually lead to win-win situation for both of us. I understand you require an Minute video , Please share your mail id where we could share same with you If we were to get started , Here how I would approach this projects : 1. Chat with you to determine pain points and processes that need improved and offloaded 2. Prioritize the above to get as much off your plates as possible as efficiently as possible 3 . Document all the processes and systems , So it is clear whats getting done and on what schedule 4. Once we establish the new processes, I would look for way to optimize this and save you even more money by taking some of the administrative tasks and delegating them to my team 5. Over time we will continue to try to find ways to make your life easier
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, This is Mubarak from Excel Techno Solutions. I’ve read the details and we have done similar work with our clients and we would be interested to work with you on this project. Kindly let me know with your next steps.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello! I am currently working in a call center and can do this job very efficiently.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of ISRAEL
ramat gan, Israel
5.0
1
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Member since Feb 22, 2018

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