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I need a help desk assistant

$15-25 AUD / hour

Closed
Posted over 3 years ago

$15-25 AUD / hour

Sharman Property Services (SPS) seeks to offer the best cleaning service to Building Owners, Managers and Tenants throughout Australia. We are currently setting up a helpdesk and require and helpdesk operator to address after hours inbound enquiries from 5pm - 8am - 5 -7 days per week.
Project ID: 28294169

About the project

21 proposals
Remote project
Active 3 yrs ago

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21 freelancers are bidding on average $19 AUD/hour for this job
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Hello, I am an experienced customer service representative having experience of more than 8 years in providing chat support, phone support, technical support, telemarketing services, and performing administrative tasks. I will provide after hour service for your cleaning business from 5pm - 8am, Mon-Fri or all 7 days a week as required. I have good verbal and oral communication skills. I have an easily understandable accent and open to give a telephonic interview. If given an opportunity, I will be punctual and sincere throughout the job and provide quality output. We can discuss the salary in chat. I’m eager to receive your feedback and discussing the project details. Best Regards.
$15 AUD in 40 days
4.0 (1 review)
1.8
1.8
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Helo there! Let me help with covering help desk operation for you cleaning services company. I am a call center professional in the Philippines and have solid experience in outbound sales, lead generation and appointment setting, customer service with verticals in the telco, publishing and energy industry calling for North America, Australia and Europe. Since late 2018, I have been working from home as a full time freelancer. My work as a freelancer includes: 1. Sales/ Customer Service - Lawn mowing services (AU, full time - ongoing) 2. Appointment-setting - Cleaning services (NZ, part time - ended, project-based) 3. Virtual Assistance for a brand strategist (AU, part time - ended, project-based) 4. Virtual Assistance for the CEO of women's health company (US, part time - ended) 5. Recruiter - Solar energy company (US, part time - suspended until further notice) I am hoping to find a consistent, reliable and full time job that pays on time, values employees and has a great culture! Looking forward to working with you. Let's talk! Best Regards, Roxanne
$17 AUD in 40 days
5.0 (1 review)
1.2
1.2
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I'd love to hear more about your project and believe I could be a great asset should I be given the chance. Skills : 3+ years of Customer Service 2+ years of Proofreading and Editing 2+ Years Social Media and Marketing Experience 5+ years of Admin and Livechat/Email support My hours are VERY flexible and i'm available
$15 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir/Madam I fulfill your requirements and I am suitable for this position. I had work experience in the communication and information sector. I have worked in various operations units. I have self confidance and good communication skills. I not only attended some non-governmental organizations but also student clubs for self-inprovement. I am quite sure that with my good communication and management skills, I will add value to your company. Skills: Microsoft Office (Word, Excel, Powerpoint), Hotel reservation, English(c2), Analytical, I sincerely hope that an interview can be given to me. Thank you in advance. Kind Regards, Ozan Deniz KEŞAN,
$18 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, Hope you are doing well. I am Yahya Akmal, Software Developer/IT Support Technician. I have almost 4 year experience in IT, from designing Applications to debugging and troubleshooting. I am experienced with Windows, Linux, macOS, Android, iOS and you name it, I have got it covered. I will be an ideal candidate for this Helpdesk job, as I have knowledge and several years of experience, but also If I face something new on the job, I will to able to understand it and find a solution for it in no time, you can count on me. So I am hoping to have a conversation with me regarding this job. If you need any further info from me, just me know. Regards Yahya Akmal
$17 AUD in 70 days
0.0 (0 reviews)
0.0
0.0
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I am available during that time of the day to assist with your inbound inquiries. I am efficient and concise with my information and note taking. I act in a professional matter in all of my communications. i would love to be apart of this team.
$25 AUD in 25 days
0.0 (0 reviews)
0.0
0.0
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Hi, my name is Aneerah. I'm from Malaysia. I have 6 years working experience as a customer service executive at Overseas Chinese Bank Corporation (OCBC Bank) . From this experience, I understand that It is crucial to always attend to customer in professional and timely manner. I am looking forward to your kind response. I will always cooperate and gives my best in delivering the job since it is important for my future in freelancer.com. Thank you.
$18 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi Client, I am ready to start immediately. I have an experience in handling both Inbound/Outbound where I worked for International voice process for 2 years. I understand the need of your project requirement where I worked for Mortgage process for few months and it will be my privilege to assist the customers where I am a quick learner, very enthusiastic to assist and resolve their queries in an effective way. I will provide the backup for at least 10 hours. Let us have a project discussion over a chat. Looking forward to hearing from you soon. Thank you, Best Regards, Vishal Pawar
$23 AUD in 50 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have read the details and interested in applying for the position. Previously, I've worked in retail which task include providing excellent customer service. If you are interested, please send me a message to discuss further. Thank you in advance Regards, Nur Illyarnie
$20 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am Ma. Rona Elag, I have working experience as Customer Service and Property Preservation Specialist which includes the cleaning service of the property which will come handy for any property cleaning inquiries. I am willing to work anytime of the day with minimal supervision. Looking forward to you speedy response for further discussion. Warm Regards, Rona
$20 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi Client, I am ready to start immediately. I have an experience in handling both Inbound/Outbound where I worked for International voice process for 2 years. I understand the need of your project requirement where I worked for Mortgage process for few months and it will be my privilege to assist the customers where I am a quick learner, very enthusiastic to assist and resolve their queries in an effective way. I will provide the backup for at least 10 hours. Let us have a project discussion over a chat. Looking forward to hearing from you soon. Thank you, Best Regards, Shubham kushwaha Replies within an hour
$18 AUD in 50 days
0.0 (0 reviews)
0.0
0.0
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hi there I am experienced customer service professional with excellent work accuracy rate. send me all the details so then I can start right away. Yacob N.
$15 AUD in 35 days
0.0 (0 reviews)
0.0
0.0
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Hi! I am here to express my strong desire to be part of your team. Sharman Property Services (SPS) is a well established company, as an individual who wanted to work with you, I will make sure that I can represent well the image of the SPS. I do believe that I can do the job of help desk assistant. Let me tell you my previous jobs, I worked as Customer Relation in a telecompany in our country. I have been answering all inquiries and also providing the solutions from the subscriber. I also have strong background in hospitality. If I gain your trust and wanted to work with me, you can contact me anytime. Thanks
$15 AUD in 80 days
0.0 (0 reviews)
0.0
0.0
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Hello! Thank you for this opportunity. I understand that you are looking for someone with customer service experience to receive inbound enquiries as a helpdesk operator, and I am happy to do so. Please feel free to check out my portfolio here for more information: https://www.freelancer.com/u/lyralyssa. Thank you for reviewing my proposal. I look forward to your positive feedback. Best regards, Alyssa
$25 AUD in 20 days
0.0 (0 reviews)
0.0
0.0
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I have extensive experience in customer service, I am ready and available to work when required. I believe I can get this job done easily.
$28 AUD in 30 days
0.0 (0 reviews)
0.0
0.0
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o 7 years of experience in Bookkeeping/Accounts Administration: posting to ledgers and Journals entries, AP, AR, debt recovery, banking, reconciliations, payroll, superannuation, financial reporting, BAS (IAS), EOM and EOY adjustments, PL, BS , TB, assets management, depreciation, allocating bank transactions and credit card details (coding), proficient in MYOB (Essentials, AccountingRight, AO, AE – Solution 6), XERO, Reckon, QuickBooks, Sage, Handisoft; ATO portal; Superannuation Clearing House; ASIC o Advanced computer skills in MS Office (Excel and Word), MYOB, Xero – more than 7 years experience
$25 AUD in 21 days
0.0 (0 reviews)
0.0
0.0
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Hi Client, What you've wrote "I need a help desk assistant." Thanks for the job invite. It’s a pleasure to meet you. I would be happy to work on your campaign immediately. Can you tell me more about your Campaign responsibilities? Also can you link me to your site? Do you have any sales budget for in mind for the campaign? This is Nuhash and I’m a telemarketer with nearly of 4 years of experience. "Customer service is a professional subject which represent the brand" - Nuhash. I am here to give you professional services. In a lot of project I’ve done B2B, B2C, Appointment setting, Sales, and Lead Generation so you can understand that I am pretty familiar with your campaign. If the above info’s sounds like something you would be interested in, I’d love to hear from you. Best regards, Tomal Nuhash
$22 AUD in 24 days
0.0 (0 reviews)
0.0
0.0
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Hello there, I am applying for this role as I believe I am a great fit. I have enough experience with customer service and if needed, I learn fast. Together with my punctuality and strenuousness, I can provide you with quality work. Please leave me a message to discuss further details. Thank you
$22 AUD in 35 days
0.0 (0 reviews)
0.0
0.0
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I was a customer service representativw for almost 8 years. and have an experience working as a help desk support. hope my application would be considered.
$16 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I am very interested in your vacancy, because it ideally fits the time zone of Ukraine, I will work from 8 am to midnight Ukrainian time, this corresponds to Australian time from 5 pm to 8 am. I will be glad to work with you and will be in touch all the time, it is not difficult for me. I speak English well, I am organized and have a wide outlook. Previously, I had experience working in the support service, so it will not be difficult for me to work in your company. Willing to work for you 7 days a week, even for AU $ 13 an hour.
$15 AUD in 110 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of AUSTRALIA
Darwin, Australia
0.0
0
Member since Nov 24, 2020

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