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WE ARE SCOUTING FOR AN ONLINE CUSTOMER SERVICE AIDE

£18-36 GBP / hour

Closed
Posted over 4 years ago

£18-36 GBP / hour

JOB RESPONSIBILITIES: Book travel Arrangements. Calendar Management Answering customer emails. Answering customer phone calls Other customer service duties as assigned. Helping us improve SKILLS AND REQUIREMENTS: Ability to work in a fast-paced environment Ability to complete multiple tasks Proficient in Microsoft Office (Excel and Word) 1-2 years Customer service experience in a Call Center Excellent verbal and written communication skills in the English language Quiet working environment. Minimum typing speed 30 WPM Compliance to all regulatory guidelines
Project ID: 21268431

About the project

28 proposals
Remote project
Active 4 yrs ago

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28 freelancers are bidding on average £24 GBP/hour for this job
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Hello Sir/Ma'am. I am a professional Virtual Assistant with vast experience in different kind of jobs like Data Entry, Data Management, Website Scraping, Data Sorting, Data Uploading, Document Controlling, Bookkeeping and various others. I also have a vast experience in softwares like MS Office, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Adobe LiveCycle PDF Form Designer and many more. I have a keen eye for details and I can deliver your project with utmost accuracy and amazing speed. I am sure that the results will definitely exceed your expectations. I am a PROFESSIONAL & PREFERRED member of Freelancer.com proving that I provide best quality services. I have excellent command over English language so you will not be having problems with respect to communication as all communication will be clear and easy and complete in information. If you have any problem or ambiguity, please do not hesitate to ask me at any point. Please also have a look at my profile for reviews regarding my quality of services. I have a 5 star rating with above 200+ projects completed with 100% completion rate. Kindly do consider my proposal. Many thanks & kind regards Saad M.
£30 GBP in 40 days
4.9 (125 reviews)
7.0
7.0
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I Will Do Data Entry,Data Analysis,Data Mining,Internet Research I specialize in : ? Offline and Online Data Entry ? Data Mining ? Data Analysis ? Copy Paste Task ? Data Capturing From Any Website ? Google Spreadsheet Entry ? Property Research ? Data Extraction ? Manual typing Work ? Product listing ? Image to Word or Excel ? PDF to Word or Word to PDF ? PDF to Excel or Excel to PDF ? Scanned Pages to Excel/Word ? Any Type of Data Entry Projects.
£18 GBP in 40 days
5.0 (7 reviews)
4.3
4.3
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I am a seasoned business & finance professional consultant with 7+ years’ rich experience in independently handling all aspects of accounts and finance related functions, funds management, taxation, MIS reporting, preparing various reports, client management and statutory compliance with solid planning, data entry, data analysis, fast typing (45 WPM) of documents or list, appointment setting, web research and organizational skills. I have an advanced knowledge of the Microsoft Office package, especially using excel and word so I can easily assist you in this work, since I have done it many times before. I can also meticulously translate and edit both written contents and videos from Italian to English and viceversa, consulting social media marketing and create drawing of investment ideas and business plans. As you can read above I worked for years inside a consulting office, dealing with the clients' relationships daily and assisting the managers. I used to do both front office and back office, depending on the needing and this allowed me to have a good knowledge of business dynamics.
£19 GBP in 40 days
5.0 (3 reviews)
2.8
2.8
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Hello Sir/Madam, We have 7 years of call center (inbound and outbound) experience and currently have a team of 15 agents and we are up to your requirements let me know how many seats do you need? Campaigns we have worked on: Comcast Spectrum Medicare / Obama Care Vitamins World Personal Injury Medical Surveys DirectTV AT&T Let me know your specific requirements so we can proceed. Kind Regards, Orient Biz Tech
£29 GBP in 40 days
5.0 (2 reviews)
2.3
2.3
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Hi there! I'm a customer care specialist and I have been helping businesses like yours offer top notch customer service for the past 5 years. My empathic temperament helps me makes it easier for me to understand and effectively deal with complaints. I am very versed in customer support—Zendesk, Freshdesk— software, so I get to work almost immediately if you want to. I look forward to working with you. Many regards. Temitope
£18 GBP in 40 days
5.0 (1 review)
1.8
1.8
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hi i have all of your job needs and i will be so happy to develope with you in your buisness and will be so gald further...
£27 GBP in 4 days
0.0 (0 reviews)
0.0
0.0
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hi there, i have more then 5years of experience in customer support representative, live chat and resolving queries of customers through E-mail etc. it will be my pleasure to work with you. i am available 24/7. Feel free to contact me anytime. thanks
£18 GBP in 55 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am very interested to your job posting. I have been working as customer service representative since 2010. My job as CSR includes but not limited to responding to emails and live chat, managing social media, interacting with customers, responding to customers concerns and inquiries, recording of customers request, appointment setting, monitoring of delivery, managing of returns, and many other related job that my boss will require me to do. I am fast learner and can easily adapt to new situation and task. I am not perfect but I do my job with heart because I believe that dedication and commitment is the key to be a successfull Virtual assistant. I can work with very minimal supervision. I am open for an interview to demonstrate my ability to be a good addition to your team. Looking forward to discuss the details of the project with you. Thanks and regards, Anna
£18 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there, I am highly interested in this position as I can provide excellent customer service and enjoy completing tasks. I hope you consider me for this role
£20 GBP in 20 days
0.0 (0 reviews)
0.0
0.0
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Fluent English language reading , understanding and writing ... As well good german language rading , undersyanding , writing language ... More than 16 years experience in customer satisfaction aspect
£30 GBP in 10 days
0.0 (0 reviews)
0.0
0.0
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I have been in the BPO industry for more than four years and I can type 65 words per minute. And in line with my past experience where I have excelled as an email/chat support, I have promoted efficiency at work by eliminating backlogs and providing satisfaction among customers
£27 GBP in 48 days
0.0 (0 reviews)
0.0
0.0
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I've been working for years now as a virtual assistant. I have a wide range of skills and abilities to offer such as Social Media Management, eCommerce management, General Admin and Customer Service
£22 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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I understand the requirement and I am myself an avid user of tools like calender, reminders etc. I have a team working for me who do the same for me so I know exactly what you need and my linguistic skills with definitely be of higher value to the role.
£27 GBP in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello, Greetings of the day! I have 12 years of experience in Telemarketing sales and customer service, I have worked with the US, UK, Canada, and UAE clients. I bring with me a vast experience of handling customer calls with proper telephone etiquette and professionalism building a good rapport with the customers making sure they are happy at the end of the conversation. My previous job profile includes outbound sales. I have sold everything from insurances to home utility bundle packages and have always been a top performer. I can receive and make calls, Email clients and follow up with them. I am a self-motivated person and a go-getter. I am sure you would love to give me an opportunity to discuss more about my work experience and skills. Hope to hear from you soon. Best, Adnan Shaikh
£18 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello Dear, Hope you having good one! I have 10 years of experience in customer support in technical and non-technical domain including booking manager.I feel i qualify in all the re-requisite given by you here. Given a chance, i look to provide value to my clients and their work/business as your i believe in customer focused approach of delivering best customer satisfaction an resolution. Hope to hear some sound from you :) Regards, Pankaj
£20 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi,     I believe this role will fully utilize my professional skills and personal abilities. My background reflects extensive experience in providing the highest levels of customer service, as well as handling customer's needs ensuring complete customer satisfaction. In addition, in my current role, I have worked directly with the core team of a US-based telco including CTO and CEO which has enabled me to make better decisions and work under pressure. It has also given me a better understanding of management and leadership.     My interpersonal communication/language skills and my ability to work with people from all lifestyles, sometimes under difficult circumstances, are benefits I will bring to your organization. You will find me a loyal and dedicated individual, with the ability to quickly establish strong working relationships. My positive personality enables me to maintain effective and efficient performance.  I look forward to hearing from you. Thank You.
£30 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I write in response to to what I've seen here in your post looking for customer service representative . As a highly competent customer service representative , I would bring a dedicated,reliable and driven attitude to this role. I have a 2 year call center experience and this have given me the confidence that i am fit for this job.I have 2 and 4 months call center experience. I have handle Direct V(billing Dept.), Sears(online shopping), Bell Mobility (billing and customer service), Select Home Warranty (OUTBOUND CAMPAIGN-dispatch team). From my job experiences I believe i can handle this job, I am willing to start immediately, I am trainable, and attention to detains. I have the skills to answer questions and resolve issues in a friendly and profession manner that leaves the customer happy and satisfied their issues were handled properly.I have the ability to learn about your products and company policies quickly, so I can represent your company efficiently. I can keep excellent records of all interactions with customers and I have the ability to stay calm and provide excellent service even under stressful conditions. Thank you for your time and consideration and hope to hear from you . Sincerely, Concepcion Eslao
£18 GBP in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED KINGDOM
Manchester, United Kingdom
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Member since Sep 13, 2019

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