Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
I will help you to grow your organization. I will work as caller representative. but tou will have to tell me about your services.
we can discuss further details in chat. waiting for your response. cheers!
Good day,
My name is Anthony Corcho from Jamaica. I am the owner of DavRay Consultants which is located in Kingston and I would like to offer you one of our call centers to work out of or a team of work from home agents.
My company setup small to medium call centers on the Island for companies that are looking to outsource their customer service while reduce overheads. We also partner with several call center companies across the world who are looking call center campaigns.
I am currently completing a new center with ten seats at the moment and I have another center ready to go. We are willing to work within your budget while providing quality service.
If your not looking for a call center then allow us to supply you with quality work from home agents, some of our home agents work for clients in the United States and Canada from the comfort of their homes in Jamaica.
Our AGENTS have done several campaigns such as;
- Chat Support
- Dabt Collection
- Windows & Doors
- HVAC
- Funeral
- MCA
- Home Security Outbound/ Inbound
- Payday Loan
- Direct Tv/AT&T Outbound
- Debt Refinance
- Solar
Etc
Please message me so we can talk more about what your looking for.
Thank You
Anthony C.
Hello,
First let me introduce myself I am Sharmaine Bolante.I work in BPO industry for 4 years and have a good performance rate based on exceeding customer experience. I got awards for being a top cs