Need E-Commerce Customer Service Agent

Closed Posted 4 years ago Paid on delivery
Closed

**You are required to have Freshdesk, Shopify, Aliexpress and Google Sheets and Docs experience**

You will need to be available for graveyard shift. (9am-5pm EST)

As a Customer Service Agent, you will work under the Customer Service Coordinators guidance. The Customer Service Agent plays a vital role in all aspects of the business including helping customers with complaints and questions, giving customers information about products, and processing returns.

Essential Duties and Responsibilities:

* Answer customer service emails

* Locate and track packages

* Make changes to orders - Per the customers request

* Other assigned Customer Service duties

Requirements:

* Fluent or Native in the English Language

* Proven working experience as a Customer Service Agent

* Results driven, sense of urgency, and a high standard of professionalism

* Excellent communication and interpersonal skills

* Experience using: Google Sheets, Docs, Freshdesk, Shopify, and Aliexpress.

Data Entry Excel Shopify Virtual Assistant Email Handling

Project ID: #23478559

About the project

28 proposals Remote project Active 4 years ago

28 freelancers are bidding on average $6/hour for this job

Excelentt

I have 10 years of experience. I have worked with Freshdesk, Shopify, Aliexpress and Google Sheets. I have done all of the tasks. Is this a drop shipping store? Looking forward to your message and answer.

$5 USD / hour
(78 Reviews)
6.5
jonna88

Hello, how are you doing today? You can call me Jenna. I am interested in working on this project. I am currently not committed to any other jobs and I am hoping that we can discuss all about this project. Thank you an More

$5 USD / hour
(60 Reviews)
6.4
cowboy14

Hi Sir, Able to take direction and continue without any supervision. Working as freelancer since July, 2010 (Check my freelancer profile) and gained lots of experience and skills in the meantime. Able to assist you al More

$7 USD / hour
(147 Reviews)
6.6
okechukwu1

Hello! I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role More

$8 USD / hour
(11 Reviews)
5.8
ITSolution24x7

I Will Be Your ⭐⭐Virtual Assistant⭐⭐ for Freshdesk, Shopify, Aliexpress and Google Sheets and Docs experience** available for graveyard shift. (9am-5pm EST) ⭐No advance payment. ⭐Pay once project completed # Customer More

$5 USD / hour
(15 Reviews)
4.5
GopalJp

Dear Sir, I am writing to bid for this job of Data Entry/Administration/Virtual Assistant. I possess 8 years’ relevant experiences as a virtual assistant. As a freelance virtual assistant, my areas of expertise are More

$5 USD / hour
(15 Reviews)
4.6
Charlton2011

Hi, I am a native English speaker who possesses exceptional communication and I.T skills. I am highly reliable, flexible, responsive and time sensitive. My experience includes but are not limited to the following: * More

$5 USD / hour
(6 Reviews)
4.3
sujon214

Sir I have 5 years experience in this relevant task. I am a professional freelancer. I will do your task within your budget. So you can select me as a right freelancer. Please hire me. Thanks

$2 USD / hour
(15 Reviews)
4.5
serenaonline

I am interested in the Customer Service agent position, I have experience in telesales, telemarketing and customer services. I’m fluent in English and also hold a degree in Business management Hope to hear from you s More

$8 USD / hour
(0 Reviews)
0.0
Sarthim12

I want to work daily. I can give my best. Relevant Skills and Experience Typing

$5 USD / hour
(0 Reviews)
0.0
yowsef

I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to s More

$5 USD / hour
(0 Reviews)
0.0
senselcovai

Reach out to me

$16 USD / hour
(0 Reviews)
0.0
THIRDOFMAY

Hi, To be honest, I have no direct experience using Freshdesk, Shopify and Aliexpress but know what they are for. I am a fast learner and dealt with different systems so that will not be a problem. I have 12 years More

$6 USD / hour
(0 Reviews)
0.0
popsicles

Hello, My name is Sophia, with my experience in customer service and available time frame 40-50 hours, 6 days a week, I can guarantee you and your clients a stable and reliable support system. I always dedicate discipl More

$8 USD / hour
(1 Review)
0.0
singharpit122

hello sir ,experience of 5 years in a very renowned firm can talk to anybody in a flawless manner ,give a chance to me i sure i wont let u down ,

$2 USD / hour
(0 Reviews)
0.0
M14Islam

Hi there, My name is Mujahid and I am an experienced Virtual Assistant. I have worked for Amazon customer service,seller support and for amazon sellers as well. I am detail oriented and self motivated person can work u More

$5 USD / hour
(0 Reviews)
0.0
AquaticsAlex

I have over a decade of customer service experience. My most recent employment was on an IT technical support desk for the UK health service. I have experience managing tickets through various call management systems a More

$8 USD / hour
(0 Reviews)
0.0
shellyjvl

Hello. I am certainly an expert with Shopify, Email handling, and answering tickets. However, I am more experienced in using Zendesk. Nevertheless, I dont think I will be needing a lot of training since Freshdesk is th More

$5 USD / hour
(0 Reviews)
0.0
ih96t

I am awfully interested.

$5 USD / hour
(0 Reviews)
0.0
mpr575fa6548bc0e

I possess a combination of professional skills and experience that will make me stand out from the crowd.

$8 USD / hour
(0 Reviews)
0.0