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Reliable Virtual Assistent & Costumer service

$2-8 USD / hour

Closed
Posted over 4 years ago

$2-8 USD / hour

I need someone to do both order processing(not the biggest job for now, but need time to learn the fulfilment centre we utilise). And costumer service on the following platforms: e-mail: mostly about orders, returns, defects, tracking, shipping times. Instagram: answering DM from professional athletes to costumers and monitoring comments. Facebook: same as mentioned above but mostly utilised to ask questions about product and orders as of it is connected to the website as well. Hard for us now to indicate an exact amount of hours to be worked here as to start. Most messages are either English or Dutch. Dutch messages will be handled by someone else. All other languages, mostly Spanish you will have to handle. You can politely ask to write in English if you don't speak Spanish. We have a brand. But are looking to open several more stores. Please be open to work for those stores as well in beginning stages if you are still able to handle the work. Brand can be found here: [login to view URL] and here [login to view URL] Please advise in which way you previously done this work and what platforms were utilised for access.
Project ID: 21239714

About the project

26 proposals
Remote project
Active 4 yrs ago

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26 freelancers are bidding on average $5 USD/hour for this job
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Hi there. My name is Hex and I would like to be your Customer Service Representative. Please take a moment to learn about me as I will be helping you today with your post regarding Customer Service Representative. I am a professional Virtual Assistant with vast experience in softwares like MS Office, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Adobe LiveCycle PDF Form Designer and many more. I have excellent command over English language so your Customers will not be having problems with respect to communication as all communication will be clear and easy and complete in information. If you have any problem or ambiguity, please do not hesitate to ask me at any point. I have also been working as a Virtual Assistant for a Resort Marketing Company based in New Zealand and I have been providing the owner with all kind of support during the day. However, as she has now reduce the number of properties and my services are not required on a large scale, therefore I can be available for you now, 24/7, so that you don't have to be left hanging around when looking for help. However, she can also vouch for me if you would need it. Also, you will find me very calm and cool and I have excellent Internet Connection and I am readily available round the clock. Kindly do have a look at my profile for reviews regarding my quality of services. Thank you for getting in contact. If you have any more queries just let me know. Happily Supporting ! Hex.
$10 USD in 40 days
4.9 (104 reviews)
7.0
7.0
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Hello Sir, Ready to start now. I am a professional Virtual Assistant, Customer Support, and eCommerce expert, having a good hand on Email Handling, Live Chat Support, Marketing, Data Entry, Web Research also in Product Research, Sourcing and Product Listings on various platforms like eBay, Facebook, Instagram, AliExpress, Shopify, Amazon, Magento, and WooCommerce for the past 4 years. I will perform accurate Email handling and live chat support to your existing customers and convert new inquiries into sales along with managing all stuff with day to day to work schedule for your eCommerce store also if needed I can do product listings into your online store with writing creative titles, high-quality images and informative descriptions with good SEO tags and variations in color, size to drive in more sales and to make your product more visible in search results. I will deliver 100% quality results according to your requirements. I do have a team of experts who can join us in this project. I am ready to work for the full time on this task with complete dedication. I will be available here all time for quick updates and follow-ups. Looking forward to your quick positive response to get started now with the project and set the best price for this project. Kind Regards Sarita P
$3 USD in 40 days
4.7 (134 reviews)
6.6
6.6
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Dear Project Employer, based on the project description/summary, I believe my experience, skills and knowledge are a good match to complete your job tasks. I'm a serious and hard-working person with experience as a virtual assistant. I am familiar with Microsoft Office package, data input, customer support, translation, social media and so on. I work fast and only do quality work. Regarding availability, I am available as long as it takes to get the job done. My price is negotiable and I'm sure we can come to an understanding. Thank you and I look forward to hearing from you!
$5 USD in 40 days
4.9 (175 reviews)
6.6
6.6
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Hello and welcome , this is Marjan and I look forward to assisting you. Can we discuss further and get started straight away?
$5 USD in 40 days
5.0 (85 reviews)
5.7
5.7
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Hello! I would like to be considered for the position of your Customer Service agent. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role, I feel I am that person. I have over 2 years of V.A. experience which has involved email handling and social media post scheduling to mention a few. I also have no problem working full-time. I feel my experience from similar support roles for e-commerce companies would be valuable. I can't speak Spanish but believe Google Translate can give a good enough translation for any messages from Spanish speakers. Hopefully, this brief proposal is enough for you to grant me an interview.
$8 USD in 40 days
5.0 (9 reviews)
5.7
5.7
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I am a seasoned business & finance professional consultant with 7+ years’ rich experience in independently handling all aspects of accounts and finance related functions, funds management, taxation, MIS reporting, preparing various reports, client management and statutory compliance with solid planning, data entry, data analysis, fast typing (45 WPM) of documents or list, appointment setting, web research and organizational skills. I have an advanced knowledge of the Microsoft Office package, especially using excel and word so I can easily assist you in this work, since I have done it many times before. I can also meticulously translate and edit both written contents and videos from Italian to English and viceversa, consulting social media marketing and create drawing of investment ideas and business plans. As you can read above I worked for years inside a consulting office, dealing with the clients' relationships daily and assisting the managers. I used to do both front office and back office, depending on the needing and this allowed me to have a good knowledge of business dynamics.
$5 USD in 5 days
5.0 (2 reviews)
2.6
2.6
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Hi, I am a very reliable virtual assistant who have handled different projects ranging from customer service to email handling. I am detailed oriented and highly skilled in what I do and very prompt. Relevant Skills and Experience I have good social skills and have good customer relationship skills. I do add value and ensure that the job gets done and delivered. I will like to discuss further through this platform.
$5 USD in 40 days
3.2 (11 reviews)
4.2
4.2
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I AM A JILL OF ALL TRADES I am an English teacher by profession and being a virtual assistant has been routine for me for the past 3 years.  I can guarantee an efficient and quality work. I am a self starter and can work with less supervision. I perform tasks that will suit your specification and requirements. I beat deadlines and knockout excuses. I simply get the job done. hope to be working with you soon.
$4 USD in 50 days
4.0 (3 reviews)
1.8
1.8
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I am student . I need to money... I export to data entry excel Relevant Skills and Experience Data entry excel
$3 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I am new to freelancing, but I am a hardworking person who takes pride in my work. I can work on microsoft office, outlook. The programmes I dont know could be learned as I am a fast learner.
$5 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have quickly handling your up coming project smoothly & so i have confidante to solve this issue as soon as possible.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello! I see that you need some help in data processing in your business. I can help you with that and start right away. I am qualified and fit for this role because as  previous Team Leader, it is important to be accurate in every task I process and make. My goal is to help you fulfill this job as efficient as I can. I will make sure to report to you the progress of my task by documenting all the data processing. I am very willing to learn the process to be more efficient and reliable. You may always contact me if you have any questions. Regards, Valerie
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am Amylea Chong. I am from Malaysia. I completed my Diploma in Business Management in 2011 at Cybernetics International College of Technology. I have experience in my work field for 9 years and in online job for 2 years. I am very independent and a fast learner, able to complete task within time frame given. As i work in start up company currently, i learn many new things and it keep me learn new things every week and im able to train new staff too. My qualifications and work experience make me a suitable candidate for the profile. I am looking to join your organization to explore new dimensions and for the further development of my skills. Looking forwards to hear from you soon.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I'm very glad to do this job for you Sir. Relevant Skills and Experience I'm good in typing and Data Entry with accurate typing.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have done the same work for my friends in ecommerce website which belong to shopify and wix domains.I have the work belongs to ecommerce about tracking,placing orders and returning process.I hope I may suitable for this job.
$4 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello hiring manager, I am Aireane from Uganda and a very reliable and dedicated virtual assistant who is in need of this job. I have great customer care skills, I am available for upto 40 hours a week with great internet connection. I am a fast learner and always willing to take on any tasks that I can solve. I believe I will be a great asset to your company if hired. I have also started a social media marketing agency and if hired I would like to run your social media for free with the only dues you will pay will be for subscription. I am looking forward to working with you to explore our potential. Thank you so much.
$11 USD in 40 days
0.0 (1 review)
0.0
0.0
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Hi. I saw your job post and I would be happy to help you with your business. I can work on a flexible schedule and available for new projects anytime. I am a fast learner, dependable and motivated to learn new things in which I can help you build your business. If you see me fit for this job, you can reach out to me at your convenient time so we can discuss more about this. Thank you and I'm looking forward to working with you. Warmest regards, Nova
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Ma’am/Sir, My long-term experience in the customer service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have experience as a Technical Support Representative for a cable company, as well as being a Customer Support for a telecom account and a business account. All in all, I have 8 years experience as Customer Support in the corporate world. My most recent experience as a Customer Support is from a drop shipping business that handles shipments worldwide. Aside from answering customer’s emails thru Freshdesk and Facebook Messenger like asking information about the product, tracking orders, reporting broken/faulty items, asking for refund/replacement, I’m also an Order Fulfillment Expert from the same online store. I fulfill products everyday from Shopify and Aliexpress. We also pay the services of a logistics company to ship our products to different destinations worldwide. I communicate with the logistics company agent almost on a daily basis for questions, concerns, issues and to make sure everything runs smoothly. I use different tools and websites like Paypal, Stripe, Gmail, Freshdesk, Dropified, Skype, Snagit, Excel, Word, Docs, Sheets that goes along with my everyday tasks. I believe that I have enough Customer Support experience for the position that you are looking for. It would be a pleasure to know you better and I look forward to hearing from you soon. Very Sincerely, Rikka Zarah A. Quiestas
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Madam/Sir, My name is Nremo and I am very much interested to join the team. I have worked as a customer support agent for an inbound Call center (phone/mail/chat). Also my native language is Dutch. Kind regards, Nremo
$5 USD in 40 days
4.2 (1 review)
0.0
0.0
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Hi, I have read your project description and it appears to me that I am the best candidate for this position as I have a relevant portfolio. Kindly, have a look at my profile and if it suits you.. we can discuss further over a voice chat. :) Looking forward to read back from you.
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0

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Flag of UNITED STATES
New York, United States
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Member since Sep 12, 2019

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