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German Customer Support Professional: Tickets, chat and phone

€6-12 EUR / hour

Closed
Posted about 4 years ago

€6-12 EUR / hour

We are looking for a professional and friendly person who could join our team (remotely) for Customer Care support. - 3 main activities: Ticket answering (Zendesk), Chat, and Calls. All through Zendesk. You just need to have good internet connection and a pair of headphones with integrated microphone. - Languages: Native German required + advanced english level to communicate with the team. - Free schedule for the email answering. - Phone needs to be available for our customers to call, for 6 hours/day, monday to friday. We can adapt those 6 hours to your schedule. For example: from 9 to 13, and from 16 to 18h. - Direct contact with the business managers The job in total (including time at the phone&email answering) shouldn't take more than 5 hours per day, in average. Some days it can take less and some days more. We will make a balance of hours every month and pay per active hour worked. Please, ask any questions you may have before making an offer.
Project ID: 23473458

About the project

18 proposals
Remote project
Active 4 yrs ago

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18 freelancers are bidding on average €11 EUR/hour for this job
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Hello I'm a german native speaker fluent in english. I was born and raised in Munich and live with my wife and our four kids near Kaiserslautern since 6 years. My wife is an english native speaker fluent in german, so there's no need of any dictionary. You could even hire two native speakers at once. I'm looking forward to working with you. Best regards Sami Feistenberger
€25 EUR in 25 days
4.9 (383 reviews)
8.1
8.1
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Hi There, My name is Julian,30yrs old german native with fluent english. I worked in retail management for several years and im also a shareholder for a german publishing house, whom i work for as freelancer in proofreading,editing and some translating ger/eng. In retail i had a lot of contact with customers, so its nothing new to me. Best regards, Julian
€12 EUR in 40 days
5.0 (1 review)
4.5
4.5
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Hello There, I can translate your document. I used to work for a catholic printing, advertising and promoting company, Liturgical Publications, and dealt with many churches around the Australia. I also have a team from over 80+ countries with native speaker. I will be able to deliver the file translated by ASAP. If you have any questions, please let me know. Thank you. Regards.
€17 EUR in 40 days
5.0 (10 reviews)
3.8
3.8
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Hello My name is Damir Horvat and I live in Slovenia. I would like to apply for the job. My native language is not German, it is Slovenian - but I have been working on translating from German for 14 years. From January 2016 to May 2018, I worked for another online retailer in customer service. I answer customer inquiries by e-mail, cancel orders, send new orders, send bills, put items online (Ebay, AMAZON). At the moment I am also working for an online trade in customer service since one year. REAMAZE, SHOPIFY. SKYPE: damir-horvat1 Regards, DAMIR
€8 EUR in 40 days
5.0 (1 review)
2.7
2.7
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Hello my name is sanjeev hansda, I have done diploma in computer but I am upset due to not getting any work, so if I get your project, I will complete it in time and give it to you. You can believe me Relevant Skills and Experience I have been BCommed in computer and my typing speed is 40-50 word minutes to complete your project will be good
€10 EUR in 10 days
0.0 (0 reviews)
0.0
0.0
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I worked in a german speaking call center in Bosnia for one year. i have good qualifications in IT and German lenguage. Best regrads
€10 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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I will satisfy u with my activities in ur group. Thnx Relevant Skills and Experience I am ready for it.
€10 EUR in 10 days
0.0 (0 reviews)
0.0
0.0
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I can do this job masterfully and quickly
€10 EUR in 10 days
0.0 (0 reviews)
0.0
0.0
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Im ready to join our team serieus and motived to start the work with the project
€10 EUR in 10 days
0.0 (0 reviews)
0.0
0.0
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Because l want to do sincerely Relevant Skills and Experience I know German, English, perfect Turkish, slightly Russian and Azerbaijani
€10 EUR in 10 days
0.0 (0 reviews)
0.0
0.0
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Competent, reliable and very Empathetic. Have +3 years in the German, English industry, specifically in the airline business, online ticket sales and gaming industry.
€12 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir/Madam: I saw your job post and I would like to express my interest to apply as a Customer Care Support. I believe that my background in building strong customer relationships for more than 3 years makes me a good fit for this position. My experience in the service industry for more than 3 years has taught me how to both reach and exceed customer expectations and provide services that they can count on. I am a focused and a goal oriented person, and I am always willing to go beyond the minimum expectations to make sure I serve customer needs. I approach new situations with enthusiasm and enjoy the challenge of learning something new in my work. I know how to use Zendesk, Adyen, GitHub, and Magento. My background and proven commitment to creating strong customer relationships make me an ideal candidate for this position. I would be very happy to get the opportunity to discuss this customer service position and my qualifications with you. Thank you for your consideration of my application, and I look forward to hearing from you soon. Sincerely, Hansen Paras
€10 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Astute freelancer and Customer Support Agent - experienced in data handling, data sorting, data management, international client dealing, research, file formatting, Microsoft office and safety officer experience in safety management and control. History of championing program training in various organizations throughout a well-established career. Looking for a leadership position involving best practices, policies, and training with your company. Customer Support Agent (Email and Call) Mindbridge BPO, Lahore, Pakistan • Uber Eats – UK, South Africa, Ireland, UAE and Netherland Region (EMEA). • Email Support Agent for EMEA region and the UK. • Call Support Agent (LiveOps) the UK and South Africa region – Outbound, Inbound and Conference. • ABU and Adherence over 90% • The usage of SalesForce and Zendesk/Bliss for policies and call making Real Estate Sales and Support Agent (Freelancer) Home Economic Development Group, Baltimore, Maryland, USA • Outbound Calls for foreclosure enablement and support. • Converting Real Estate cold leads to hot leads. • General form filing and signing support. • Outbound Calls for business management for maintenance purposes.
€9 EUR in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of SPAIN
Reus, Spain
5.0
3
Payment method verified
Member since Jun 15, 2016

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