Executive Summary
Introduction
it is the mission of ViaBPO Call Center to provide clients with a top quality call center. Our office is located in Folsom California, USA. Our Contact Call center operations are managed in Cebu, Central Philippines. A service that provides our clients with the greatest chance of communicating with their end customers. We do B2B and B2C services including both inbound and outbound calls. We have dedicated and well-trained representatives/associates of customer support specialists who are able to consistently provide excellent services delivered in a timely and cost-effective manner. Whatever a client's customer relations goals are: Generate sales leads thru making outbound calls, quantifying sales leads, market research, or general information requests, ViaBPO has the people with the expertise to professionally service those needs. Our business goal is to work towards becoming one of the leading call centers in the whole of Central Philippines and in the nearest future compete with the leaders in the industry in the global stage.