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Elastix / Asterisk Pause & Unpause Recording

£20-250 GBP

Completed
Posted almost 6 years ago

£20-250 GBP

Paid on delivery
We have a telephone system running elastix 4 on an EC2 container within amazon cloud. We record all telephone calls outbound and inbound. We are about to start taking customers card information over the phone so need the ability to pause the call recordings while the card details are read by the customer and then resumed to complete the call. When the call is played back, the call recording should have silence or perhaps the hold music when the customer is reading the details. I would like it where the sales agent can press a key combination, for example #1 to pause recording, it will then do a short beep so the customer is aware the recording is paused. Then the recording can be resumed with #2 and after another short beep the call recording continues. The final recording should be the entire call but either silence or hold music on the part where card details are disclosed. I believe this is done through [login to view URL] and is relatively straight forward.
Project ID: 17035263

About the project

8 proposals
Remote project
Active 6 yrs ago

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£70 GBP in 1 day
5.0 (71 reviews)
5.7
5.7
8 freelancers are bidding on average £147 GBP for this job
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How are you? I have experience of making dialplan. I have been studying asterisk for 3 years. I can satisfy your requirements. Hope to contact with you. Best regards.
£200 GBP in 3 days
5.0 (53 reviews)
6.2
6.2
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Nice to meet you, mark1986uk. .I can do this project as well We have experience in thoses skills: VoIP,Linux, Asterisk PBX, Amazon Web Services. I always: -Do project fast as possible. -Charge a reasonable cost. -Provide Quality Product. All my previous project was feedbacked 5 stars. because i care the customer feeling. Please text me via inbox to discuss with me about this task
£160 GBP in 5 days
5.0 (4 reviews)
3.3
3.3
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Hi, I think that I can help you, only need to see the actual diaplan, may can you give me to analyze it. The sound record can be splited?
£222 GBP in 3 days
5.0 (2 reviews)
2.8
2.8
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Hello My name is Audi, I can help you with your project, write me by chat and so that you can explain me better how they work and I can give you a suggestion
£150 GBP in 2 days
5.0 (1 review)
1.4
1.4
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Hi Mr. More than one offer, i'd like to say you should not use this feature; this because the asterisk recording solution work fine, however, the use of an manual digit function allow human mistakes and is not according to PCI, so, my recommendation to you is one IVR with card number, CVC and date reading, so you can accomplish the PCI and security standards on finnancial sector. This time is on me. Best regards.
£150 GBP in 10 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED KINGDOM
Barrow-in-Furness, United Kingdom
5.0
16
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Member since May 4, 2016

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