Fixing Magento Email Problem

In Progress

Description

We need someone to fix a last problem in our Magento Shop (Magento Version 1.9.2.1).

The first thing that I have to mention here and that the shop hosted on a specific linux server. The server is from a German hosting provider called '[url removed, login to view]'. The problem is that there is no cPanel or Plesk available. So you will have to connect to the server via SSH to edit specific settings.

To the problem at hand:

Our Magento store is not sending out Emails anymore. There are no checkout emails, signup emails or any other emails sent. We have tried multiple solutions to the problem but for some reason nothing seems to work.

First point: We have the extension 'Ebizmarts_MageMonkey' installed to set up our Newsletter via Mailchimp. Maybe there is a compatibility error here and that is the reason for it not to work.

Second point: There have been no edits to any of the html that is related to sending out emails. Unfortunately we can't tell a specific point in time when the shop stopped sending out emails. So the reason for this error could lay back a couple of weeks.

Third point: This is our biggest headache. We read that Magento Version 1.9.2.1 needs cron to function to work completely. The big problem is that the cronjob on our server is not working. We have the extension AOE Scheduler installed, but when I check if any crontasks have been done, we get the error 'Last heartbeat is older than one hour. Please check your settings and your configuration!'

The biggest problem here is that there is no interface in the server settings that allows the configuration or installment of cronjobs. So the only way to edit the cronjob or the crontable is via SSH (using Putty or similar software). We have found no other way to make any changes to cron other than via SSH! So it is mandatory that you know how to do this via SSH.

Cron has never worked the whole time since we installed the store, but emails have been sent before. So we are not sure if the reason for the email problem is related to cron.

What we like you to do in this project is:

1. Fix the Email problem so that emails are being sent again

2. Install a cronjob for the magento shop

Please only bid on this project if you are sure you can communicate with a linux server via SSH and can edit the settings via command prompt, since there is no other way to install / change the cronjob.

I can provide all the necessary login or connection specific information.

Skills: eCommerce, Linux, Magento, PHP

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Project ID: #11733180

Awarded to:

Ekushey

Hi there, all I need is SSH to work on it, I hope to be able to get both the email and cron problem fixed! Let me know if you're interested.

€55 EUR in 1 day
(233 Reviews)
6.4

55 freelancers are bidding on average €137 for this job

nmans

We are highly interested to work with you on this project and can assure you quality results ready to start immediately some of our developed websites are listed below E-commerce http://kocostar.ca/ http://w More

€421 EUR in 10 days
(403 Reviews)
8.2
bhardwaj786

Hello, I have done lots of projects on Magento 2 in last days. I have customized that as well. Recently also worked on Magento 2 EE version that is the latest one. You can see feedback on my profile regarding this. More

€155 EUR in 3 days
(465 Reviews)
7.7
CoVaLiDiTy

can help you fix both your magento problems - sending emails and magento inner cron working fully, which runs on your server, which have no any cpanel installed. can start right away and finish all within 2 hours or l More

€75 EUR in 1 day
(676 Reviews)
7.7
hardikmemagara

Hello Sir, I have gone through your requirements in brief and understand your idea and preference for job as you are looking for. I have more than 5+ years of experience in Magento. I have developed more than 100 w More

€126 EUR in 1 day
(391 Reviews)
7.3
alifinteractive

Dear client, Thank you for allowing me to post bid on your project. We have a great team of expert Magento Developers in India.We have many satisfied clients all over the world.We already have successfully launc More

€200 EUR in 3 days
(116 Reviews)
7.4
sapotacorp

Hi sir. I have read 2 tasks in your project. Could you let me know what's your website? I'm an excellent magento expert. I'm very professional. I have developed more than 200 magento sites. I can start immediately and More

€105 EUR in 3 days
(305 Reviews)
7.2
apexsoftsol

Hello Sir, I am really keen to take up your project and delivering a high quality solution.I have 5+ years of experience in ecommerce applications development powered by Magento. I am working as a full time inde More

€277 EUR in 1 day
(389 Reviews)
6.8
VnBestSolutions

Dear Sir. We claim to get it done perfectly for you EXACTLY in the way you want it - Kindly give we a chance and we will prove myself - Ready to prove our words, let's get it done right away and I mean RIGHT AWAY !! Lo More

€155 EUR in 3 days
(195 Reviews)
6.8
ChintorWeblab

Hello, I will fix email problem and setup cron job using Secured Shell Acess(SSH). Please Checkout My Client Sites: https://www.fizyou.com/ http://www.ikotton.com/ http://www.mikatextiles.com/ http://www.chiqu More

€95 EUR in 1 day
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6.8
magentoguys

Hi! I am a "Magento developer”. And are fully Expert In Magento Customization, integration, Upgrade,Design and Developing e-commerce website. I have worked on Ecommerce magento projects:- * http://toyshark.nextm More

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6.9
€80 EUR in 3 days
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6.5
blueforestsun

Hi, i am a magento expert. I have carefully read this project .I can do it for you. Let me do it. Thanks.

€155 EUR in 3 days
(71 Reviews)
6.3
eGlobalSoft

Dear Sir, I have 4 years of experience in magento/php/html/css. I have gone through your requirement and interested to work on your project. Please check my reviews and feedback for your reference. Thanks & Regards More

€77 EUR in 2 days
(72 Reviews)
6.2
DSAssociates

Hello There, Very excited and glad to see that you are from Germany, as i visit frequently to catch up with my clients.. My name is DS, New Zealand based freelance designer/developer here. With more than 12 years of More

€200 EUR in 5 days
(22 Reviews)
6.1
magento2expert

hi! I am a Magento developer having 7 years of experience in magento In Magento integration,Customization,Upgrade,Design and Developing e­commerce website. As a Magento developers have knowledge:­ PHP5, CSS3, More

€250 EUR in 3 days
(17 Reviews)
5.7
webprog4hire

WORK ALONE NO COMPANY HERE hi i read your project and ready to start now i m expert in magento www.muzzle-loaders.com www.pashparties.com.au www.luxace.com www.gioiellidop.com www.trucktonneaubed.com www More

€55 EUR in 1 day
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5.7
SUASb52

I am professional Magneto developer & Designer. I have good knowledge and experience in it. I will complete your project according to your requirement. you can check my reviews and ratings for reference. PM me for deta More

€50 EUR in 1 day
(53 Reviews)
5.8
freelancerturkey

My Experiences and Qualifications: * PHP * Magento * Server Management, * Linux & Windows System Administration & Configuration & Security * Page Speed Optimisation (Satisfaction Guaranteed!) * I CAN... Look More

€300 EUR in 1 day
(21 Reviews)
5.7
mishraking

will fix it now within 2-3 hour max .......................................................................................................................................

€66 EUR in 1 day
(94 Reviews)
5.6
pdq

Hi, i currently work in a datacenter as a linux servers administrator, so i believe my skills are quite enough to solve your problem. any kind of linux work is my daily routine. I did same kind of projects before, ple More

€222 EUR in 3 days
(88 Reviews)
5.6