Chatbot to collect lead information & response based on knowledge base.

Closed Posted 5 years ago Paid on delivery
Closed Paid on delivery

We need a chatbox implementation to replace the following legacy function:

- "Send your enquiry" form (chatbot to collect name, phone, email, service/product interested, budget, referencing material, etc)

- "FAQ" section (chatbot to respond to any visitor with the content found in our knowledge base)

What data we could provide: the existing knowledge base (faq).

You are required to deliver: development documentation, source code, and assistance in a successful deployment.

API services are at your choice but you have to provide your justification on choosing a particular service. The delivery must include a way to train the system with new Q&A, and proven working NLP. E.g. KB: Fruits are $10; Q: How much does a banana cost; A: It's $10. A little more realistic, for the same KB item, Q: How much for 2 bananas; A: It's $20.

While the chatbot could be used to answer KB question, it can be used to collect enquiry information as well. The collection of information could be done in two patterns: in-flow or progressive. "Progressive" means the conversation does not necessary in a particular flow, but Chatbot identify the intents and entities along the way and save them up, when minimum required entity values are collected, the system create a record and continue to improve this record with specified entities.

It is not necessary to include the complete trained unit upon delivery, but the training workflow has to be well documented.

You should include your previous chatbot implementation or similar example while you bid.

Artificial Intelligence JavaScript Machine Learning (ML) PHP Python

Project ID: #16737704

About the project

8 proposals Remote project Active 5 years ago

8 freelancers are bidding on average RM9909 for this job

AzzkaNoor

Looks a very interesting project to me. I have some questions to ask in order to reveal all the requirements and to clear some of the doubts while discussing the presented requirements. Let's have an extensive chat. Th More

RM8250 MYR in 30 days
(46 Reviews)
7.6
hamzaisb

I am a professional ML/NLP Engineer in an IT company with 2+ years of Machine learning and Natural Language processing, have experience working with many challenging problems and also with different tools and librarie More

RM8250 MYR in 30 days
(58 Reviews)
6.2
khannanav

We have developed chat bots in past and are confident of delivering your project. We are a team of experts with more than 8 years of experience and have worked on niche technologies like AI, DevOps etc. Price quoted is More

RM8250 MYR in 30 days
(5 Reviews)
5.2
MetaoriginLab

I will be In Malaysia by 2 weeks Though I am new here but my team has 2 years of experience into AI Techniques and Bot Development. We have developed over 100 Transactional as well as Chatbots. Can very well execute t More

RM10501 MYR in 8 days
(8 Reviews)
2.6