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Create ViciDial CallCenter Server connect it to our CRM (SQL, AGI, AMI)

€750-1500 EUR

Completed
Posted almost 8 years ago

€750-1500 EUR

Paid on delivery
Please only join if "you" have experience with ViciDial, SQL, maybe Asterisk AMI and AGI. I want to start a online virtual receptionist. The CRM for our Clients is already developed. For this i need an Vicidial Asterisk Server with SIP Trunk and SQL (AMI, AGI) functionality. The CRM is already existing and operable. The "Live Agent Working Panel" where the Calls are incoming and the UI for the Agent has to create - for this we can use ViciDial. Its nessasary to install a Vicidial on a Computer, Sip Trunk install, DID and Extensions comes from the SQL or AGI (CRM Agentpanel). The campains must be sync with our own CRM. The Extensions should be created by SQL (AMI / AGI) aswell as the incoming call routes. Every Client has its own unique Landline Phone Number (SIP Trunk, DID). This allows to put the right informations to the screen of the [login to view URL] DID is in the CRM. Agent can click start/stop to enter the queue. After this he will get calls on the IP Phone, the Screen will change with the informations / ViciDial. There are some forms to create to put the informations from the agent to the sql database. Additionally we transfer incoming calls to the employees of our clients. The telephone rates are billed to our client (AMI or SQL writes in the CRM Database). You part is to do the whole ViciDial Asterisk AGI / AMI thing. Our other Developers (India) will do the Job together with you. Our developers will create with you the interface (ViciDial and CRM). It is necessary to work together. Questions will be asked and you have to answer;-)
Project ID: 11014075

About the project

13 proposals
Remote project
Active 8 yrs ago

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Hi, I have been working with Cisco VoIP since 2001 and Asterisk and freepbx ,trixbox, elastix since 2007. I have developed quite a few systems with crm and other Asterisk based wallboards and dash boards, what we can add to it is WebRTC, so the agents can even take calls via a simple web browser, That being said I would like to have a little chat about your project to better understand the needs of the project regards,
€1,500 EUR in 20 days
4.7 (48 reviews)
6.4
6.4
13 freelancers are bidding on average €2,282 EUR for this job
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I have been working on similar call centre software and running my own call centre too so i can help you to setup your server Thanks.
€1,411 EUR in 1 day
4.7 (239 reviews)
9.3
9.3
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Hi, i would love to do it for you. And would also assist you with all the possible issues, so in future if you ever wish to do it by yourself, you can happily do it. :) We've worked with PBX systems before over here, and our engineers have also installed these in few companies. Our Telecommunication Engineers also worked with ViciDial in the final year of their graduation for their final report. Together, our Developers, and Telecom Engineers along with your developer can easily complete this project for you. Please provide me a timeframe in which you need this to be done. Thanks.
€3,000 EUR in 45 days
5.0 (25 reviews)
5.6
5.6
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** I am not going to offer a copy paste proposal. I have read top to bottom . If you conside me i wil take 2 weeks+ to complete the project. The project will be completed in several steps which are described as milestone tittles. Lets discuss if interested. Thanks
€1,647 EUR in 30 days
2.6 (22 reviews)
5.5
5.5
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Hello, We are a fast developing IT Company from India, proposed to deliver quality product and support. We are mainly focused in development of "Asterisk PBX, VoIP”. We have been in this industry for 10 years and such jobs are our daily practice. This is my first time on this site and hence you can see that I do not have any ratings/testimonials to show you. I can assure you that if you work with me once, you will always work with me for these kind of projects. Can you please send the details ? Actually I want to know more about project details, can you please come to online chat. Team ComCube, Hire Us.
€1,500 EUR in 20 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of GERMANY
Berlin, Germany
5.0
5
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Member since Jul 15, 2016

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