I have a professional profile focused on security, with over 6+ years of experience working with consulting and IT services have allowed me to work with many customers and multiple technologies, substantially increasing my knowledge and allowing me to successfully perform the following activities:
Collaborative with globally work teams distributed in the regions of IBERIA and LATAM, management, development, implementation and support of perimeter security solutions and infrastructure.
Research, identify root causes and develop solutions to problems in mission-critical devices and perimeter mainly from Checkpoint, Bluecoat , Palo Alto Network and F5 brands.
Care and monitoring customer requirements to identify and recommend tuning in integrated to meet business objectives and technical solutions.
Support engineering level 2 and troubleshooting for Bluecoat BSTP (BLUETOUCH SERVICE PROVIDER) and Checkpoint Collaborative Support for customers in LATAM.