Find Jobs
Hire Freelancers

Help with customer support

$2-8 USD / hour

Closed
Posted over 6 years ago

$2-8 USD / hour

Need someone to handle customer support tickets via email for ecommerce store
Project ID: 15082624

About the project

34 proposals
Remote project
Active 7 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
34 freelancers are bidding on average $5 USD/hour for this job
User Avatar
Hello there, hope you are doing fine. I am very interested in doing this project and can start working on it after having discussed and awarded. I have experienced working with a UK Employer as a customer support before, I was answering queries through Email. Was working with an Auto Parts products. Hoping to hear from you and may you have a great day ahead. Thank you.
$5 USD in 40 days
5.0 (45 reviews)
6.9
6.9
User Avatar
I have 8 years of experience in customer support. I have handled almost every situation faced by e-commerce business in dropship & retail. I already have the canned responses that are used in different cases for product or shipping related. Kindly start chat so i can look at your store. How many queries do you get on daily basis. Looking forward for a message.
$5 USD in 40 days
4.9 (50 reviews)
7.1
7.1
User Avatar
Hi there! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you with references and recommendations!. I excel in the fields of Virtual Assistance and Customer Service due to my professional yet friendly manner, multi tasking ability, honesty and dedication towards my job.I can adjust to match any work requirement and I'm an extremly fast learner. I have experience in a variety of softwares including, Asana, Canva, MS Office, Zendesk,SME Software, Cpanel, Nimble CRM, Insightly,Evernote, Apptivo,Skype, Google Voice and many more! I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. Kinds Regards, Mugunthan
$6 USD in 40 days
5.0 (46 reviews)
6.7
6.7
User Avatar
Hello Sir, I am a professional eCommerce expert. I'll provide quality customer support via email, live chat and phone. I've worked with multiple eCommerce store as customer support executive. I'll also manage to do product listings on various eCommerce platforms if required :) I would like to know more about your store and FAQs. I am comfortable working in any time zone depending on email volume. Please share more information so I can perform few days trial for a quality check. I'm looking forward to work for long-term. Awaiting for your prompt response. Thanks & Regards G.M Sakhiya
$4 USD in 56 days
4.9 (33 reviews)
6.5
6.5
User Avatar
Hire me. I'm expert in client management, customer support. I'm a Web Developer, eCommerce expert too. I'm the right person for this job. My English is excellent.
$3 USD in 40 days
4.7 (40 reviews)
4.9
4.9
User Avatar
Hello, We have read and understood the requirement for this project. We would like to let you know that we have a worked as a customer support for various eCommerce, penny auction & online poker sites for our clients before we were responsible for replying to customers' emails finding suppliers for our clients, keeping track of the orders and helping customer with their issues. We think that we can be the ideal choice for this project we can do this job to the perfection. Also, if you want we can do a trial job or an interview if that strengthens our proposal. Btw, is regarding the price I proposed in the bid if it's a full time job we can do it for $2 per hour. We are looking forward to discussing the project details with you. Thanks, Himanshu
$2 USD in 40 days
5.0 (9 reviews)
4.5
4.5
User Avatar
Hi! I'm just looking for a long term task & I saw your description. I'd like to work on this. Please take an interview if you have any doubt on my skills. No need to pay me if I fail. Please have faith in me, I'll make you happy.
$4 USD in 40 days
5.0 (2 reviews)
4.4
4.4
User Avatar
Hi there, I am Sachini, a student and also a professional freelancer currently looking for a company to work with on a long term basis. I have extensive experience in overall office administration + customer support for over 3 years with UK and US based clients. (References on request). I have excellent writving skills and experience in email handling. The most recent companies I worked for are Castlegem Inc. UK and Dionysius Importers, UK. I have many skills which I think would be useful in your company. I am an incredibly fast learner and I am a multi tasker. I can wear "many hats" and still be perfect at everything. I would really love to be a part of your organisation help you in any way I can! Looking foreword to discuss more! Kind Regards, Sachini
$8 USD in 40 days
4.2 (14 reviews)
4.7
4.7
User Avatar
Dear Sir. I had read your descriptions about project. Kindly give me a chance, i would like to discuss more about project and sure everything clear. I am a developer very strong in below skills. + Core: Php, Ruby, Javascript + Frameworks: Laravel, Ruby on Rails + Cms: Wordpress-Woo, Joomla-VitueMart, Drupal + Front-end: Html5, Css3, Angular + E-commerce: Magento, Shopify, Prestashop, Opencart Please drop me a message then we can start discuss more about your project. Thank you very much!
$16 USD in 40 days
4.9 (15 reviews)
4.1
4.1
User Avatar
Hi, I am working at the moment on the same job (customer support for a Shopify webstore) and am looking for some additional hours so this sounds like a perfect job for me.
$5 USD in 40 days
4.5 (4 reviews)
3.7
3.7
User Avatar
Hi sir i can do this job easily I've 2 years experience in this kind of jobs can you please message me so that we can discuss more i am waiting for reply Thanks
$4 USD in 40 days
5.0 (5 reviews)
3.1
3.1
User Avatar
Hi, My name is Marjan, I am an experienced customer representative with plenty of free time while in front of the PC/Laptop, I work as a customer representative at the moment, but with really low work flow and I am in need of bigger income. My constant presence in front of the computer guarantees about my reliability to respond to the incoming requests in timely manner, all I need are the answers, the rest is done with pleasure. I come from European country and my time zone is CET. I am really happy when I am able to help other people, so I would really like to learn more about this job. Looking forward to hearing from you. Best regards, Marjan
$5 USD in 40 days
5.0 (1 review)
2.8
2.8
User Avatar
• 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Possess good leadership skills. • Worked as Operation Lead and Team Lead in previous projects. • Good understanding of ITIL concepts. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided good quality data entry support in previous projects.
$5 USD in 40 days
5.0 (1 review)
2.3
2.3
User Avatar
Hello, I would like to implement and do this task for you. Basically I am web developer but keen on this assignment. I have PC of good configuration and high speed internet to finish this task in time. I assure you timely delivery with desired accuracy. Looking forward for positive reply from your side for further discussion on this. Best Regards
$5 USD in 40 days
5.0 (1 review)
1.4
1.4
User Avatar
Hi there, My name is Algie, individual VA from the Philippines. I would like to assist you with your ecommerce store. I have managed many ecommerce and online stores in the past. Hope we can discuss your project. I can start just right away. Looking forward to hear from you. Best regards, Algie
$5 USD in 40 days
5.0 (3 reviews)
1.2
1.2
User Avatar
Hi, this is Anshuman from Atventus India. We have been into Web Development and Design since past 8 years. We have been creating awesome websites for myself and various clients around the world. We focus on great user experience and efficient code in order to optimize the sites both for speed and performance. We expertise at - PHP, HTML, CSS, Javascript, Jquery, Angular JS, Node JS, C programming, Python, Java. We also have fine hands on open source frameworks like Wordpress, Drupal, Joomla, Laravel, Zend, Symphony, Django, Express NodeJS, MVC, ASP.Net etc. I have gone through your project description and have understood your task regarding project task. We can handle customer support tickets via email for the e-commerce store. Looking Forward to working with you on this. Ping me and let’s get started. :)
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi there, I got experience with customer support as I worked at Vodafone UK, I am willing to start right away, let me know what you think. Islam Ayoub
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hey there , I speak and write 4 languages fluently , including English and have enough skills for this job
$7 USD in 40 days
5.0 (1 review)
0.1
0.1
User Avatar
A proposal has not yet been provided
$4 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, My name is Aleksandar Filipov. I was born in Germany, but I live in Macedonia. I have finished University with a title "Business in English as first language and German language as second language" in 2014. I am currently working as a customer care agent for a Rakuten.de. We are handling outbound calls and e-mails for customers from Germany. In my spare time about 1-2 hours a day I do also customer service, translations, data entry etc. Doing this I hope I am qualified to do your job. I can assure you that I am honest, engaged and dedicated to the job, and also flexible. If you could provide more information for a start it would be most appreciated. Please, don't hesitate contacting me through my Freelancer profile or even on Skype as alex.filipov82. Thank you and hope we could cooperate in the future! Best regards, Aleksandar Filipov
$5 USD in 25 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Chula Vista, United States
5.0
7
Payment method verified
Member since Jun 11, 2016

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.