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Network Engineer/ Security Proxy

A U.S based consultancy is looking for a Senior Network Engineer job support / Proxy to join our team of innovative professionals. In a collaborative environment, the Network Engineer Job Support/Proxy provides technical assistance for our candidates.

Engineers are expected to provide accurate support for a wide range of topics including configuration, troubleshooting, Network Security, F5 Load Balancing, Juniper, Cisco, Palo Alto Technologies. Technical support is delivered by phone, email and through remote screen sharing tools using a variety of troubleshooting tools and techniques. Engineers are required to follow through on technical issues until they are resolved.

All engineers are required to provide professional written and verbal communication to customers within expected service level response times.

Responsibilities

• Independently provide Tier 1 – Tier 3 technical support to troubleshoot and resolve hardware and software issues on LoadMaster devices. Using: application protocols including HTTP, SMTP, DNS, FTP and SNMP, and tools such as VMware, Xen or Hyper-V virtualization environments.

• Appropriately, effectively and proactively communicate case statuses, plans of action and technical information to internal departments and external customers.

• Generate clear and concise internal documentation in the form of case notes and technical notes.

• Maintain and improve KEMP’s excellent customer support.

• Participate in an on-call Rota

Qualifications

• BA/BS degree or equivalent experience

• 5+ years’ experience in a network technology environment

• In-depth knowledge of networking protocols, specifically TCP/IP

• Excellent troubleshooting, analysis and creative problem-solving abilities

• Read, write and speak English fluently, including technical concepts and terminology

• Positive attitude and strong work ethic

• Must be able to collaborate with others and work well in a team

• Ability to multi-task and manage time effectively

• Ability to relay technical information to customers with varying skill levels

• In-depth knowledge of networking protocols, specifically TCP/IP

• Proficiency with Windows and Linux Operating Systems

• Must be able to work for U.S Timings 9 AM to 6 PM Eastern Time Zone which is 6:30 PM to 3:30 AM Indian Standard Time.

• Microsoft Exchange, SharePoint and Lync experience is desirable

• Technical Certifications such as CCNA, CCNP, MCSE or VCP5 are advantageous but not required

Skills: Cisco, Computer Security, Network Administration, Troubleshooting, Web Security

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About the Employer:
( 0 reviews ) United States

Project ID: #15549623

29 freelancers are bidding on average $566 for this job

$555 USD in 10 days
(0 Reviews)
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webprog4hire

hello i work alone and ready to start now expert in servers n security 14 yrs experience in it lets discuss here

$555 USD in 20 days
(2 Reviews)
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chandpranay2020

Having 7+ years of total IT Experience having good skills in VMWare (VCP - DCV Certified), Linux & Windows System Administration, LAN Administration Cisco Switches, UTM/Firewall. Relevant Skills and Experience Windows More

$555 USD in 10 days
(0 Reviews)
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$555 USD in 30 days
(0 Reviews)
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$722 USD in 10 days
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inglemohan

I have 9+ years of network security. hands on experience of checkpoint, paloalto, asa with fire-power, F5 load balancer. proxy, IPS and ads.

$611 USD in 7 days
(0 Reviews)
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purohitashish91

A proposal has not yet been provided

$611 USD in 8 days
(0 Reviews)
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arupmondal0308

. Relevant Skills and Experience CCNA Proposed Milestones $616 USD - .

$616 USD in 13 days
(0 Reviews)
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chitaracalda

Offer support as required Relevant Skills and Experience 10 years experience as System Administrator Proposed Milestones $600 USD - customer project

$688 USD in 10 days
(0 Reviews)
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$555 USD in 10 days
(0 Reviews)
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$333 USD in 10 days
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DRShete

Ready to support w.r.t Network Security with free lancer Network Security expert team

$500 USD in 7 days
(0 Reviews)
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bdlinux27

Hi, Please view my profile. It will give you Idea about job field and Experiences. I can deliver This job on time and on Budget. Relevant Skills and Experience Enterprise Network administrator Proposed Milestones $55 More

$555 USD in 10 days
(3 Reviews)
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ndmounir

I am CCIE and JNCIE with strong Network experience

$833 USD in 1 day
(0 Reviews)
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ahad47

A proposal has not yet been provided

$555 USD in 13 days
(21 Reviews)
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$555 USD in 10 days
(0 Reviews)
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$555 USD in 10 days
(0 Reviews)
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Pathakrohan

A proposal has not yet been provided

$570 USD in 2 days
(18 Reviews)
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HamidAshraf

Hi I am CCIE Network Engineer. I have relevant experience, knowledge and certifications. We can have a detailed session on this and discussion on your requirements.

$666 USD in 30 days
(35 Reviews)
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karunakartiwari

Hi, Greeting! Hope you are doing well Please initiate chat to discuss your requirement in details. Thanks Karun Relevant Skills and Experience 10+ years of experience as a hosting support engineer Proposed Milestones More

$777 USD in 10 days
(37 Reviews)
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