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Call Center Lead/Trainer

$30-250 USD

Closed
Posted over 5 years ago

$30-250 USD

Paid on delivery
We have a team of 10 telecallers to handle sales & support queries. We are looking for an experienced team lead to train & monitor our team
Project ID: 18511607

About the project

11 proposals
Remote project
Active 5 yrs ago

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11 freelancers are bidding on average $195 USD for this job
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Hi We are expert in telesales and support. We can help you with best telemarketing support. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
$30 USD in 3 days
5.0 (16 reviews)
4.7
4.7
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To take caller take my caller ID gus to my phone and I will call you in a few minutes and I will call when I get back from the office tomorrow and will be in contact with the help of the gas department to make sure we are on the same bed design
$111 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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I calm n composed in nature n have a good ability of leading a team as my message n command is clear Relevant Skills and Experience I got 7 yrs experience in telemarketing of a fmcg product n now willing to open my own call centre
$155 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Good Day, I would like to offer my services and experiences to your company. I have over five years’ experience in customer service, being a Customer Service Supervisor at Comcast and Time Warner Cable before going independent. Since then, I have provided countless hours of customer service and related services to clients all over the world, developing a solid working strategy to win for those businesses. From obtaining contacts for B2B calling, to generation of scripts, up to customer interaction via cold calling or other communication platform, I go all the way to ensure goals are met. Contact me directly so we could understand what goals you are willing to achieve and we could discuss the best way to achieve those goals. I do look forward to hearing from you. Dwight M
$277 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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My name is Chibueze Emere a Customer Service professional with 9mobile Nigeria. I am looking for an opportunity where I can put my skill set to great use. I am passionate about Customer acquisition, retention and delivering excellent Customer Service. I also have a flair for handling social media channels where I have a track record of leaving the Customers with pleasant experiences after interactions. I have also tried out sales and the experience was pleasant. I hold a B. Agriculture Technology degree in Agricultural Extension from The Federal University of Technology, Owerri. I always exceed set targets and I’m motivated by success stemming from hard work. I am confident of the skill set and experiences that I have gathered over time. I am excited about opportunities that you offer and wish we can build a team together.
$155 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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I have 10 years experience of telemarketing
$155 USD in 250 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am writing to apply for the position as Call Center Lead and Trainer. I have almost 9 years of experience in the BPO industry under the Training and Quality Management. The role is very appealing to me, and I believe that my strong background makes me a highly competitive candidate for this position. I am looking for long term project that I could work on, when I saw the job opening I knew that it was the perfect opportunity to offer my training and quality skills. I handled different accounts such as Healthcare (Medicare, Medicaid, Back Brace, Diabetic Management etc.), Education (Career Advisor), Telecommunication (Comcast, Timewarner, Cox etc.) Publishing campaigns and many others. Last job post I handled was Quality Assurance Manager, a work from home position for 4 years wherein I handled different centers in the US and in Cebu Philippines. I also handled Lead Generation campaigns wherein I program scripts, load call leads, test scripts and test calls. Aside from that I also do remote training via GoToMeeting should there be any new managers on board. I am a fast learner, open to challenges and opportunities. Kindly let me know should you need additional information, feel free to send me a message. I look forward to speaking with you to discuss this employment opportunity. I hope to hear from you and work with you soon.
$277 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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I am an experienced manager in the service industry with over 9 years of background in Customer Service, Technical Support, Quality Assurance and Operations Management. I have a proven track record in metric management and leading projects from conception to implementation to maturity. I am Six Sigma Green Belt Certified and very proficient in root cause and problem solving methodologies. One of the projects I have successfully led was a Conditioning program that involved eliminating mistakes and defects thru the use of Call Flow and Transactional guides for new hires. The program was able to raise operational performance, enhance customer experience and most importantly reduce operational cost. My site has been named as the Best Partner for our clients 8 times consecutively.
$30 USD in 5 days
0.0 (0 reviews)
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About the client

Flag of UNITED KINGDOM
Eastleigh, United Kingdom
4.5
6
Payment method verified
Member since Oct 3, 2014

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