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QA and Customer Support

$8-15 USD / hour

Completed
Posted over 3 years ago

$8-15 USD / hour

We are building a survey and review platform like TrustPilot and [login to view URL] I am looking for a freelancer with excellent communication skills who can assist with testing the platform during the development of the MVP and providing customer support after the launch. We are expecting to launch the webapp in September.
Project ID: 26832523

About the project

174 proposals
Remote project
Active 4 yrs ago

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Hi, I am an ISTQB certified software tester with over 7 years of experience in software industry. I have been part of projects across multiple domains including healthcare, Client relationship management and entertainment. As I have been part of testing medical devices, I can test application exhaustively and have expertise in Functional, UI, Usability, Exploratory and Acceptance Testing across multiple browsers and mobile devices. I Have excellent report writing skills and can provide a detail discrepancy document with appropriate mapping that will help you to rectify the mistakes easily. Please visit my profile for more information. Example for defect Report format [login to view URL] Warm Regards, Sunita
$13 USD in 15 days
5.0 (2 reviews)
4.3
4.3
174 freelancers are bidding on average $11 USD/hour for this job
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I have 10 years of experiece in CS. Kindly share more details abou testing, do I need to make other users do it too? Like i worked with an app they paid $5 for a download. How many hours are you looking for in start?
$8 USD in 40 days
4.9 (48 reviews)
7.2
7.2
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Hi, I am an experienced Testing professional and I will send you a final Test Report describing all the found issues with easy to reproduce steps and screen capture. Test samples are available. Please visit profile for customers feedback on similar jobs done in past. Thanks
$11 USD in 40 days
5.0 (17 reviews)
6.5
6.5
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Dear Employer, I have read and understood your requirement for website app testing. I have 6 years of experience in testing various web applications and participated & won in website usability testing contests. Reference1: https://www.freelancer.com/contest/Test-and-write-feedback-for-an-Event-Invite-and-Management-Site-1602781?w=f Reference2: https://www.freelancer.com/contest/1405083.html I am a certified tester who gives attention to detail and report the issues professionally. I would like to test your application as an end user and list down all the usability issues. Please go through my profile for successful project completion with good feedbacks and drop me a message if interested. Regards, Shyamalaa M.
$15 USD in 40 days
5.0 (24 reviews)
5.6
5.6
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I am a talented and experienced Senior Tester looking to be hired. In my work experience of more than 7 years, I have versatility as a functional and automation tester which involves test planning, test designing, logging defects and test reports. Moreover, I also have worked on different automation tools like QTP, UFT, Selenium. I also have an experience of working on Performance/Management tools like Load Runner, QC. Different types of testing: Website Testing, UI Testing, Functional Testing, Mobile Testing, Automation Testing, API Testing, Penetration Testing, Security Testing. Different domains worked on: Banking, Digital, Finance, Private Equity, Mobile. I will try to put in my best foot and help you in accomplishing your goals to reach your targeted task. I will involve myself sincerely in your team and can handle as an autonomous person too. You can trust on me for any of your assignments and I will deliver the result in a prompt manner. I am looking forward to be outsourced by you. Please review my Portfolio items for sample work.
$8 USD in 40 days
5.0 (26 reviews)
5.0
5.0
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Hi there, I would like to be part of the project. I have 9+ years of experience as a QA engineer. Looking forward to hearing from you. Thanks
$9 USD in 40 days
5.0 (6 reviews)
4.7
4.7
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Hi There, I have over 10 years of experience and would be happy to offer my services. Please get in touch now. Thanks, Furqan
$13 USD in 15 days
5.0 (1 review)
4.2
4.2
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Hi there, I am a QA professional with more than 7 years of experience in the IT industry for manual and automation testing. I have following domain and tool stack expertise in case you required in this project. Domains: Banking, Healthcare, Online Reservations systems, crypto and stock markets, mobile applications, eCommerce and static websites Tools and technologies: Cypress, JavaScript, TypeScript, Selenium, Java, TestNG, Maven, CI/CD with git and bitbucket, JIRA and Confluence, Agile I would be able to handle this project for you and looking forward to discuss further. Thanks and regards Saliya
$13 USD in 40 days
5.0 (5 reviews)
3.7
3.7
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Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. I am a hard worker, productive, and worthy of your attention. I hope, I would be the right candidate for this post. Awaiting for an affirmative response from you. -- Kinds Regards, Mehedi Hasan. 5th August 2020(1)
$8 USD in 40 days
5.0 (3 reviews)
3.1
3.1
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As described on your post, you are developing a survey website and need a freelancer to test it and assist your customer support team. I have great communication skills as I had a phone support agent experience. We can discuss further details over chat.
$8 USD in 40 days
4.9 (2 reviews)
3.3
3.3
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Hello, I have read and understood your requirement for website app testing. I have 5+ years of experience in testing various web applications and participated & won in website usability testing contests. I am a certified tester who gives attention to detail and report the issues professionally. I would like to test your applications. Please drop me a message if interested. Regards, Amit Rai
$12 USD in 40 days
5.0 (12 reviews)
3.1
3.1
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PROFILE SUMMARY • Overall experience of 4.5+ years in Software Testing • Well Versed with Zephyr for JIRA and TFS for test and defect management. • Well versed with Test Rail for Test Management. • Experience in integrating JIRA with Test Rail. Integrated Defects in Test Rail with JIRA. • Good knowledge on designing of test scenarios followed by regression testing/smoke testing. • Knowledge on Selenium Web Driver to conduct automation testing. • Familiar with all the phases of Software Testing/Defect Life Cycle. • Well versed with Test Documentation(Test Scenario, Test Case, Test Data, Defect Report) • Good Experience in SQL queries. Well versed with MySQL workbench and Putty • Familiar with API Testing using Postman. • Strong team player to find defects in software application against requirement specification. • Excellent Communication, Interpersonal Skills, Quick Learner, versatile, adaptable and process-oriented with high customer orientation. DOMAIN EXPERIENCE • Worked on Salesforce project(Web) • Worked on Digital Signing domain(Web and Mobile) • Worked on E-Commerce application(Web and Mobile) • Worked on B2B application. (Web) TECHNICAL SKILLS • Functional Testing • MySQL • Test Rail(Test Management) • Zephyr for JIRA(Issue Tracker/Bug Reporting) • Team Foundation Services(Test Management) • QMetry for JIRA, QMetry Voyager • Selenium Webdriver, TestNG, Maven (Automation Testing)
$8 USD in 20 days
5.0 (4 reviews)
2.9
2.9
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Hey, I am a quality analyst with more than 4 years of experience. I have completed number of projects in Freelancer itself, which makes me confident for this work. Please initiate personal chat to discuss more in detail, after the discussion you can decide whether to work with me or not. Regards Avinash
$10 USD in 40 days
4.4 (6 reviews)
3.3
3.3
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Hi, I am Jitendra, I am into software Testing profession. I would like to work with you. I can assure you for an end to end testing coverage to deliver top quality solutions with cost-effectiveness within your budget, with unbiased QA reporting in a timely manner. Please refer below my career snippet, Manual Testing: -Well-versed with all stages of SDLC, STLC, Bug life cycle. -Manual Functional Testing of Web and Mobile Applications. -Efficient in writing and executing SQL queries to perform database testing. -Good in performing Smoke and Sanity testing, Usability testing, Retesting, Regression testing, and the end to end System Testing. -Extensive experience in creating Test Strategy, Test Plans, Test cases, Test reports, Test Scenarios, defect logging and generating the Defect Reports. -Writing and executing test cases and finding the deviations from expected results. Automation Testing: -Functional Automation using Selenium WebDriver with Java as a programming language. -Web App, Mobile APP, and API testing using Katalon Studio. -Creating a BDD framework (Cucumber) and Good hands-on experience in writing features --Experienced in using Maven as a build management tool. -Experienced in Using Jenkins as Continuous Integration. -Experienced in performance testing using Jmeter. Development Framework: -Experienced in working in a Scaled Agile framework following Agile Methodology. Please ping to discuss things in detail. Thanks
$11 USD in 40 days
5.0 (3 reviews)
2.6
2.6
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Hello, I have experience in business and educational software. Between 2007 and 2012 I was working for a small USA software company as a member of a virtual team - I was doing coding, testing and non-voice customer support. Since 2013 I've been doing software testing (hands on experience in agile frameworks; UI/UX, functional, exploratory, user acceptance, regression and database testing of web applications). I'm familiar with html, CSS, JavaScript, SQL queries, C#, Python. I'm also familiar with various online software tools like Office Online, G Suite, Notion, Git, Atlassian Jira, XRay, Azure Boards, Bugzilla, MantisBT, BrowserStack, web-hosting interfaces, and respectively desktop tools like Visual Studio or BB FlashBack. My desktop system is running Windows 10 Pro and I have cabled Internet connection with over 90 MB/s upstream. I have a Nokia and an iPad Air for running ad-hoc tests on mobile devices. For now I've tested between others: - two LMS-s and a browser-based content authoring system for a LMS - a CRM offered as a SaaS solution - a crowd-funding site - a site for sales incentives programs - a dating site - a site for selling web domains and additional services - an online book store - a SaaS solution for procurement I'd prefer a fixed price contract based on weekly milestones and deliverables. Looking forward to learning more about the job requirements, Ella Stern
$8 USD in 20 days
4.9 (5 reviews)
2.5
2.5
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Respected Employer, I am budding, perseverant and accountable Virtual Assistant with excellent communication skills and can handle different administrative tasks with seamless but professional manner. please spare a minute and check my profile for my expertise. I have acquired good communication and fluent English speaking and writing skills while working for the Chamber of Commerce in the United Kingdom. I have acquired brilliant Customer support and Administrative skills in my previous job role and i am confident i am the best fit for this position with my proven track record in Administrative and advisory roles. Please open PMB to discuss this project in details in order to understand and make sure i can deliver according to your expectations. I have priced my bid at $6/Hour but can negotiate once the project has been awarded. I am available for this role if given and trusted with this opportunity. Please feel free to inbox me o to discuss this exciting venture. I am available 24/7 at your convenience. Kind regards Shahid Khan.
$8 USD in 40 days
5.0 (1 review)
1.8
1.8
User Avatar
Hi, I have gone through your project description and I have the relevant experience and resources to complete the testing tasks within the mentioned time limit along with after launch support . I have more than 11 years of manual and automation testing experience. I'm having huge experience of creating different framework as per the requirements. The frameworks that I created are used for performing GUI, API, Smoke, Regression and functional testing. Below is the list of frameworks that I have created multiple times. 1. Karate framework in cucumber using Eclipse for performing API testing. 2. Protractor framework in Visual Studio using Typescript programming language and Node.js for automating angular js application. 3. TestNg framework in Selenium for automating Salesforce Lightning. 4. Hybrid framework in UFT for automating Salesforce Classic. I have experience in Integration and source management tools such as Maven, Jenkins, Git. Looking forward to discuss more with you. Thanks
$15 USD in 56 days
5.0 (1 review)
1.9
1.9
User Avatar
Dear Client, I just read your job posting and it sounds that you are looking for a software QA to test your platform and provide customer support after launched. I think I will be a good fit as I have more than 5 years of experience in QA testing & can also help with customer support role. I look forward to connecting with you for further discussion. Hope to hearing from you soon! Akshay
$12 USD in 40 days
4.6 (4 reviews)
1.8
1.8
User Avatar
Hello, I have 6 years of experience in Software Testing on multiple platforms on diverse projects. I am sure I can help you with the project. Please message me so that we can discuss more. Thanks
$11 USD in 35 days
5.0 (2 reviews)
1.8
1.8
User Avatar
Hello! My team has excellent communication skills and would love to assist you with testing your platform during the development and providing customer support after it is launched. We are readily available to help with the testing now and customer support in September after the launch. Initiate the conversation to discuss it in detail. I focus mainly on the quality of work. I assure the employer's satisfaction. Thus, most of my clients prefer to work with me again and I have a repeat hire rate of 49% which is highest among all the freelancers of my niche. Best Regards, Kuldeep Gera
$8 USD in 40 days
5.0 (2 reviews)
1.5
1.5
User Avatar
Hello, Hope you're doing well. I have read your project requirements and I am willing to provide customer support to your clients. I have over 8 years of experience in phone and chat support and have excellent verbal and oral communication skills. I have an easily understandable accent and open to give a telephonic interview. I will be punctual and sincere throughout the job. Looking forward to discussing the project details with you. Best Regards, Rushabh.
$8 USD in 40 days
4.0 (1 review)
1.8
1.8

About the client

Flag of UNITED KINGDOM
Richmond, United Kingdom
5.0
20
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Member since Jul 7, 2017

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