As a Technical support engineer I am committed to diagnosing, reproducing, and fixing customer software.I provide support via Chats and tickets to our customers.
Key Skill:
WHM/Cpanel, WSP, HMAIL, Apache, DNS, MySql, MsSql, Exim/pop, Plesk, IIS, Linux server, Windows Server Administration, SolusVM, WHMCS…
Responsibilities :
Installation of free scripts provide by us and third party software as per client requirements on the server (Like WHMCS, joomla, wordpress, opencart, prestashop,etc…)
Using Control Panels - cPanel/WHM, WSP, Plesk.
Using CSF firewalls to optimize the server load (ip allow/deny).
Responsible for Linux server support, monitoring and administration.
SSL installation and configuration