I am a Performance-driven college undergraduate (4.1 GPA, B.A Psychology) from the University of Ghana. During the course of my academic career, I have managed to accrue nearly 6 years of work experience. I've had the privilege of working for Profiforex in a Live Chat Customer Care Representative role where I learned valuable professional skills such as customer service, multi-site chat center management, customer satisfaction, Time management skills; Powerful Negotiation Skills, Emotional Intelligence, Market Knowledge and Sale Skills, Quality Focus, Order Processing, communication and Problem Solving Skills .