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chester hill, sydney, australia
It's currently 9:38 PM here
Joined June 26, 2022
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To Nhi L.
@KandyL0
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chester hill, sydney, australia
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Customer Service Officer and Data Entry Clerk
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Experience
Telemarketer
Sep 2021 - Jun 2022 (9 months, 1 day)
- Responsible for maintaining records of personal data.
- Secured registrations for roundtable, webinar and signature events.
- Warm out-bound lead generation calls and emails targeting channel partners.
- Data entry and maintained records of personal data.
Customer Service Team Member (All-rounder)
Dec 2018 - Apr 2022 (3 years, 4 months)
- Tallied money accurately, balancing cash drawer at open and close of each shift.
- Reduced customer wait times by processing orders with timeliness and accuracy through efficient order
taking and preparation.
- Managed orders from start to finish, inspected final products to verify quality and bagging items for
customers according to company's standard.
- Demonstrated efficient teamwork in fast-paced environment, liaising with all team members at different
positions and managers.
Business Analyst Summer Vacationer
Nov 2021 - Feb 2022 (3 months, 1 day)
- Assisted in synthesising data to Excel spreadsheet from wide-range
sources, information documenting, vendors researching.
- Lead a project that streamlines customer enquiries process on employee internal website.
- Facilitated projects' workshops and meetings.
- Organised work timelines, ensuring team completes tasks by deadlines.
- Liaised and engaged with multiple stakeholders to achieve project's goals.
Education
Bachelor of Business and Information Technology
(3 years)
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