Mark A. Profile

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$10 USD / hour

mombasa,

kenya

$10 USD / hour

It's currently 10:14 PM here

Joined February 13, 2018

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Mark A.

@MarkAdagi

0.0

(0 reviews)

0.0

$10 USD / hour

mombasa,

kenya

$10 USD / hour

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IT Support/Customer Support Specialist

My names are Mark Adagi. I have been in the IT industry for over 5 years in different capacities. I Recently relocated to Nairobi, Kenya from Houston, Texas. I am diligent and hardworking.

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Experience

AmpiFire

Nov 2020 - Present

• Working home-based telecommuting online, receiving inbound emails • Help with support of client accounts • Consult clients on the best practices of getting an online presence and deliver the appropriate training • Make sure that the SaaS service provided meets the company standards • Offer working solutions during weekly meetings • Save clients from canceling services by offering viable solutions. • Offer solutions in the team and inter-departmental meetings.

Netmen LLC

Sep 2014 - Nov 2017 (3 years, 2 months)

As an IT Support Analyst at Infotech and Netmen IT Solutions for over three years, I was part of a team that ran all IT related needs for six different companies, from basic hardware routing to Server installation and management, to managing and installing third-party software, Data Analysis and management, and cloud computing as needed by our clients.