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kota kinabalu, malaysia
It's currently 6:37 AM here
Joined March 7, 2019
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Shazmizam R.
@Shazmizam
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kota kinabalu, malaysia
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Build a career in government or private sector to the economic development and society
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Experience
FRONT OFFICE SUPERVISOR
Oct 2016 - Apr 2017 (6 months, 1 day)
1- SUPERVISE DAILY SHIFT PROCESS ENSURING ALL TEAM MEMBERS ADHERE TO STANDARD OPERATING PROCEDURES.
2. RESOLVE CUSTOMER ISSUES, COMPLAINTS, PROBLEMS IN A QUICK , EFFICIENT, MANNER TO MAITAIN A HIGH LEVEL OF CUSTOMER SATISFACTION AND QUALITY SERVICE.
3. ALLOCATE ROOMS TO EXPECTED ARRIVALS AFTER CHECKING THE GUESTS PREFERENCE AND SPECIAL REQUESTS
INTERNSHIP
May 2016 - Sep 2016 (4 months, 1 day)
1. TO ASSIST REGISTER AND LICENSE TOUR GUIDE
2. TO ASSIST REGISTER AND LICENSE TOURISM VEHICLES
3. TO ASSIST REGISTER AND CLASSIFY TOURIST ACCOMMODATION PREMISES
4. DO THE DOCUMENTATION
Education
BACHELOR DEGREE BUSINESS ADMINISTRATION (MARKETING)(HONS)
(2 years)
DIPLOMA TOURISM MANAGEMENT
(3 years)
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