Angel C.

## BIO Angel J. Camey 53 calle 1-08 col. Castañas Z.11 Guatemala 502-4748-5803     My goal is to maintain and carry out your customer service and any responsibility’s with diligence, commitment and competence within your budget. I have over 3 years of experience in the customer service area and 3 years in call centers industry . With excellent organizational, time-management, and great customer service skills were I have worked on multiple projects with short-term deadlines and time sensitive content and managed a team of 14 or more co-workers. Skills & Strengths *Leadership & Management *Organized & Self-motivated *Great Problem solving skills & Goal Oriented * Result driven * Extremely Flexible& Multicultural * Team Player * Dedicated Education North Valley Baptist High School, Santa Clara, Ca 3530 De La Cruz Blvd. Santa Clara, CA 95054 College prep. Ever Green College 4750 San Felipe Road San Jose, CA 95135 Telephone:? [login to view URL] <span lang="" xml:lang= "">EMPLOYMENT:</span> 09/12-09/2011 24/7 CUSTOMER SERVICE TITLE, Supervisor/unit manager Manage 14 or more team members work on production reports on a daily basis, manage to reach targets on a daily, weekly and monthly basis. Weekly meetings with clients to discuss and implement plans to help agents and customer satisfactions <font size= "3">?</font> 09/2009-12/2009 24/7 CUSTOMER SERVICE Title, Subject Matter Expert (SME) Handling scale it calls, assisting customer service representatives across the unit working directly with supervisor to improved or implement goals and targets, daily live monitoring to representatives along with necessary feedback on every monitoring. 10/2008-08/2009 24/7 CUSTOMER SERVICE Title, Tele service working as a customer service representative over the phone. Sales and scheduling and rescheduling repair services 022006-Present SOURCE ONE STAFFING/PAC AM Title, Forklift Driver worked as forklift driver, loading/unloading, Shipping and receiving order puller.worked in a fast and safe environment, under pressure.   <font size= "4">?</font> 02/2004-03/2005 ITAL MARBLE AND GRANITE. Title, Manager Assisting Worked as a warehouse manager assistant, forklift driver, shipping and receiving, Inventory control, ups word. Order picker and appointment setter customer service, an recognized for efficient competent service.   12/2000-09/2003 TOM’S PAINTING Exterior and interior general painting, journeyman REFERENCES AVAILABLE UPON REQUEST