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timisoara, romania
It's currently 8:30 PM here
Joined March 28, 2012
0 Recommendations
Alexandra N.
@alexandraN
1.4
1.4
0%
0%
timisoara, romania
100%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate
"But first, coffee!"
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$50.00 USD
Graphic Design
Photoshop
Illustration
B
•
Experience
Wordpress helpdesk specialist/ Customer support specialist
Jul 2014 - Present
- providing help and advice to customers
- handling customer complaints or any major incidents
- producing written information for customers, often involving technical informations
- improving customer service procedures, policies and standards for support department
- meeting with other managers to discuss possible improvements to customer service
- leading or supervising a team of customer service staff
- prioritizing tasks/requests/issues for other departments
Education
Public Relations and Advertising
(3 years)
Qualifications
Team work
Adecco
2011
Public speach
Adecco
2011
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