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IT Manager& ConsultantSep 2016
- interact with managers of IT teams, processes and projects on issues related to the quality of IT services; - interaction with internal and external partners in IT services - consulting clients in IT solutions systems - evaluating the customer`s needs - managing statistical data in sales
IT ManagerMay 2016 - Aug 2016 (3 months)
Responsibilities: determines marketing strategies and plans by implementing strategies; analyzing trends and results; maintaining and increasing sales of company's products; servicing the needs of existing customers; establishing, maintaining and expanding a customer base; recruiting and training sales staff; monitoring company's performance and motivating them to reach targets; compiling and analysing sales figures; collecting customer feedback and market research.
IT ManagerSep 2015 - Mar 2016 (6 months)
Face to face sales, door to door sales, route management, time management, service management, product knowledge, quality control, end of day paperwork completion and filing, safety awareness, sales quotes, and weekly sales goals.
Boot Camp Sales Training (2016) (2016)First Lviv IT Sales School
- understanding customers' specific business needs and applying product knowledge to meet those needs; - ensuring a quality of service by developing a detailed knowledge of technical specifications; - maintaining up-to-date knowledge of constantly changing software and hardware systems; - providing technical advice to customers; - handling hardware or software problems referring on to technical specialists; - managing workload in order to organise and prioritise daily and weekly goals;