Joy A. Profile

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$5 USD / hour

quezon city,

philippines

$5 USD / hour

It's currently 10:21 PM here

Joined May 11, 2014

0 Recommendations

Joy A.

@aquinojoy737

0.0

(0 reviews)

0.0

$5 USD / hour

quezon city,

philippines

$5 USD / hour

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Repeat Hire Rate

Technical Support /Customer Service Expert

Joy Aquino is a Technical Support expert and a Customer Service professional that prioritized her client as well as their customer to find the resolution that best suits their needs in a real-time manner.

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Experience

Conduent

Jul 2018 - Aug 2019 (1 year, 1 month)

>answer phone calls for customer of hotwire.com >help customer book a car rental or hotel reservation >answer inquiries about customers itinerary >submit ticket for complaints or cancellation request

Verizon Wireless

Jun 2017 - Jun 2018 (1 year)

>answer general inquiries of customer through live chat >provide the right wireless plan for the customer >handles retention for possible line or account disconnection request

AT&T Uverse

Mar 2015 - Oct 2016 (1 year, 7 months)

>resolve customer billing concerns >answer general inquiries about their service >update customer account using CRM >ask discovery question to offer a line of service such as internet, phone, iptv and satellite tv and wireless service for existing customer or new customer