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$6 USD / hour
Flag of PHILIPPINES
valenzuela city, philippines
$6 USD / hour
It's currently 1:46 PM here
Joined January 3, 2018
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Bernadette H.

@bernholgado

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$6 USD / hour
Flag of PHILIPPINES
valenzuela city, philippines
$6 USD / hour
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Virtual Assistant | Customer Service Rep.

I am enthusiastic, patience, determined, hardworking and fast learner individual who has over 9 years of experience giving professional, efficient and high quality service to banking, telecommunication and dyeing company. I am skilled in communication with clients over the phone(collection) and even assisting them in person(queries and sales-telecommunication). I have experiences in using company's database and still eager to learn new tools to get the job well done. I meet deadlines and don't make promises I can't keep. I'm a team player but can work alone if needed. I look forward working with you in providing excellent customer service and anything else that you may need help with. Currently seeking a position that will utilize all skills, abilities and areas of expertise as follows: *Software savvy *Stock record management *Sales *Customer complaint resolution *Collection *Administrative tasks *MS Office proficient *Basic photo editing *Customer service

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Experience

Virtual Assistant

Mobelaris
May 2019 - Present
-Transferring orders from Magento to Sales Sheets -Preparing Packing list report -Checking client’s PI vs company’s record order -Printing of invoices

Phone Customer Service

John 3:16 Auto Sales
Sep 2019 - Present
1. Responsible for following up customers on their oil change and asked for the proof like receipt or window sticker. 2. Responsible for verification of auto insurance of each customer.

Sales Admin Assistant

Ripehouse.com.au
May 2019 - Jun 2019 (1 month, 1 day)
Move leads from old system to new web core (Leadsquared)

Education

Bachelor in Banking and Finance

Polytechnic University of the Philippines, Philippines 2001 - 2005
(4 years)

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